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Impronics Technologies
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ServiceNow Developer (ITSM + ITAM)

ServiceNow Developer (ITSM + ITAM)

Impronics Technologies

4 - 7 years

7 - 11 Lacs

gurugram gurugram

Posted:1 day ago| Platform:

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Skills Required

css itam javascript itsm html service virtualization rest web services it asset management service management unit testing software asset management ui policy servicenow ui web technologies troubleshooting api servicenow development soap

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Overview
We are seeking a skilled ServiceNow Developer to join our team and play a key role in designing, developing, and implementing solutions within the ServiceNow platformThe ideal candidate will have expertise in IT Service Management (ITSM) and IT Asset Management (ITAM), ensuring that ServiceNow applications and modules align with business requirements and industry best practices

Key Responsibilities
Requirements Analysis:Collaborate with business analysts and stakeholders to understand business needs

Design And Development
Develop and customize ServiceNow applications and modules, ensuring adherence to best practices

Configure workflows, forms, fields, scripts, business rules, UI policies, and other components

Implement IT Asset Management (ITAM) solutions, including asset discovery, procurement, software license management, and lifecycle management

Integration
Integrate ServiceNow with other IT systems such as CMDBs, help desk systems, and procurement tools

Develop and maintain integrations using web services, APIs, and other integration technologies

Collaboration
Work closely with system administrators, business analysts, and quality assurance teams

Gather stakeholder feedback and implement necessary changes to enhance functionality

Testing & Quality Assurance
Conduct unit testing and participate in quality assurance activities

Ensure developed solutions are reliable, scalable, and meet business requirements

Documentation
Maintain technical documentation, including design specifications, user guides, and test plans

Support & Maintenance
Provide ongoing support and troubleshooting for ServiceNow applications

Address system issues and implement necessary updates

Training & Knowledge Sharing
Train end-users and support teams on new features and functionalities

Stay updated with ServiceNow advancements and industry trends

Qualifications & Skills
Bachelors degree in Computer Science, Information Technology, or a related field

Proven experience as a ServiceNow Developer with expertise in ServiceNow configurations and customizations

Strong understanding of ITSM and ITAM principles

Proficiency in JavaScript, HTML, CSS, and other web technologies

Hands-on experience with ServiceNow Discovery and Software Asset Management (SAM)

Experience in ServiceNow integrations using REST/SOAP APIs

Strong analytical, problem-solving, and communication skills

ServiceNow certifications are a plus

Ability to work effectively in a fast-paced, dynamic environment

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Impronics Technologies

IT Services and IT Consulting

Sunnyvale California

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ServiceNow Developer (ITSM + ITAM)