ServiceNow Developer

About The Role

• Design, develop, configure, and customize ServiceNow applications to meet business requirements.
• Work extensively on Strategic Portfolio Management (SPM) including Project & Portfolio Management, Demand Management, and Resource Planning.
• Collaborate with stakeholders to gather requirements, translate them into technical solutions, and ensure successful delivery.
• Develop workflows, business rules, client scripts, UI policies, and integrations.
• Ensure alignment of ServiceNow solutions with organizational goals and ITIL processes.
• Maintain and enhance existing ServiceNow modules, ensuring high performance and scalability.
• Troubleshoot issues, perform root cause analysis, and implement long-term solutions.
  

Skillset Required

• Strong hands-on experience in configuring and customizing ServiceNow applications.
• Expertise in Strategic Portfolio Management (SPM) including Project Portfolio Management, Demand Management, and Resource Planning.
• Proficiency in scripting (JavaScript, Glide API, AngularJS).
• Experience in creating workflows, catalog items, business rules, and client scripts.
• Strong understanding of ServiceNow data model, ACLs, and security concepts.
• Knowledge of integration technologies (REST, SOAP, APIs, JSON, XML).
• Familiarity with ITIL processes and best practices.
• Experience with ServiceNow upgrade cycles and release management.
• Strong analytical, problem-solving, and communication skills.
  

Qualification

• BCA / B. Tech / MCA / M. Tech
  

Experience

• 6-8 Years of relevant experience in ServiceNow Development