ServiceNow Admin

Role Overview: As a ServiceNow Admin with 5 years of experience in ServiceNow Administration, you will be responsible for managing users, roles, ACLs, and ensuring the instance health is maintained. Key Responsibilities: - Familiarity with TSM Modules including Incident, Problem, Change, Request, and Knowledge. - Proficient in CMDB management and Discovery. - Understanding of Configuration such as forms, UI policies, business rules, and Flow Designer. - Expertise in Reporting and Performance Analytics. - Experience in Integrations using REST/SOAP APIs and handling data imports/exports. - Proficient in Basic JavaScript scripting. - Conducting platform upgrades, patching, and testing. - Knowledge of ITIL v4 practices including Incident, Problem, Change, and CMDB best practices. - Familiarity with Service Request and Knowledge Management. Qualifications Required: - 5 years of experience in ServiceNow Administration. - Proficiency in CMDB management and Discovery. - Understanding of Configuration including forms, UI policies, business rules, and Flow Designer. - Expertise in Reporting and Performance Analytics. - Experience with Integrations using REST/SOAP APIs and data imports/exports. - Knowledge of Basic JavaScript scripting. - Proficiency in ITIL v4 practices including Incident, Problem, Change, and CMDB best practices. - Familiarity with Service Request and Knowledge Management.,