5 - 10 years

6 - 11 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Familiarity TSM Modules (Incident, Problem, Change, Request, Knowledge).
  • Proficient in CMDB management & Discovery.
  • Understanding of Configuration (forms, UI policies, business rules, Flow Designer).
  • Expertise in Reporting & Performance Analytics.
  • Experience in Integrations (REST/SOAP APIs) & data imports/exports.
  • Understanding of Basic JavaScript scripting.
  • Platform upgrades, patching and testing.
  • Proficient in ITIL v4 (Incident, Problem, Change, CMDB best practices).
  • Familiarity with Service Request & Knowledge Management.

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