ServiceNow Admin

Greetings from Wissen Infotech!!

We are hiring!!

Position: ServiceNow CMDB Admin L3

Experience:6+years

Location: Bangalore/Hyderabad

Notice Period: Immediate or 15 Days

Job description:

• 6+ years of hands-on experience with ServiceNow development, with a strong focus on ITOM, Discovery, and Service Mapping.
• Proven expertise in designing and building automation workflows using ServiceNow Flow Designer, including custom actions and spokes.
• Extensive experience integrating external scripts (PowerShell and Python) with ServiceNow to drive automation use cases.
• Demonstrated ability to use Integration Hub and ServiceNow Spokes for connecting to a variety of infrastructure, cloud, and application services.
• Proficiency in ServiceNow scripting languages (JavaScript, Glide Script) and API usage (REST, SOAP).
• Strong understanding of IT infrastructure components (servers, networks, storage, databases) and cloud platforms.
• In-depth knowledge of CMDB data models, Discovery Patterns, and Service Mapping methodologies.
• Experience with troubleshooting, debugging, and optimizing ServiceNow automation and integrations.
• Excellent problem-solving, communication, and documentation skills.
• ServiceNow Certified Implementation Specialist (CIS) in ITOM, Discovery, or Service Mapping highly desirable.

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