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1.0 - 5.0 years
3 - 7 Lacs
Mumbai, Pune, Delhi
Work from Office
Key Deliverables: Lead Generation Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification : Only Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Hiring Parameters: Candidates from Finance graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai, Pune, Delhi
Work from Office
Key Deliverables: Lead Generation Generate leads for CV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai, Pune, Delhi
Work from Office
Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Ranchi
Work from Office
Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Mumbai, Pune, Delhi
Work from Office
Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 2 weeks ago
1.0 - 5.0 years
3 - 7 Lacs
Chandigarh
Work from Office
Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Mumbai, Pune, Delhi
Work from Office
Key Deliverables: Lead Generation Generate leads for Used Vehicle deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai, Pune, Delhi
Work from Office
Key Deliverables: Lead Generation Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Only Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Hiring Parameters: Candidates from Finance graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude Location - Mumbai, Delhi, Pune, Bangalore, Hyderabad, Chennai
Posted 2 weeks ago
6.0 - 10.0 years
9 - 14 Lacs
Pune
Work from Office
We’re hiring Cloud Services Sales (Pune, 5+ yrs)! Drive IT & cloud sales, manage CIO-level discussions, close enterprise deals, and build lasting client relationships. AWS/Azure expertise required.
Posted 2 weeks ago
1.0 - 4.0 years
16 - 20 Lacs
Karnal
Work from Office
Customer Service Executive - NCV Finance - Other OEM - NCV Finance Other OEM - Motor Finance - Sales Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application.
Posted 2 weeks ago
1.0 - 5.0 years
9 - 13 Lacs
Mandi
Work from Office
Key Objective of the Job: Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain company's presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time
Posted 2 weeks ago
1.0 - 5.0 years
9 - 13 Lacs
Mumbai, New Delhi, Pune
Work from Office
Key Objective of the Job: A CRE who effectively manage DSE interactions, channel partners and the open market. BDMs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing. Key Deliverables: Lead Generation Generate leads for UCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV) Location-Delhi,Mumbai,Pune,Bengaluru,Hyderabad,Chennai
Posted 2 weeks ago
0.0 - 3.0 years
10 - 13 Lacs
Mumbai, Hyderabad, Pune
Work from Office
Key Deliverables: Lead Generation Generate leads through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Only Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Hiring Parameters: Candidates from Finance graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude Location: mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 2 weeks ago
1.0 - 5.0 years
9 - 12 Lacs
Mumbai, Hyderabad, Pune
Work from Office
Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location: mumbai,delhi,pune,bangalore,hyderabad,chennai
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Mumbai, New Delhi, Pune
Work from Office
Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai
Posted 2 weeks ago
0.0 - 2.0 years
2 - 4 Lacs
Mumbai, New Delhi, Pune
Work from Office
Level: Executive Reports to: Sales Manager Section: Sales Vehicle Finance Department: Sales Job Purpose: Customer Service Executive are responsible for managing expectations and developing business solutions for their organizations. They are in charge of creating effective business plans to generate more revenue, increase brand loyalty and improve customer satisfaction Key Accountabilities: Lead Generation Generates lead for deals through interactions with DSE or through channel partners/open market Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries Cross-selling product offerings to customers Educates customer with information to build their understanding of issues and capabilities Goes beyond their day to day work to assist customers in a positive manner Dealer Relationship Management Maintaining relationship with assigned dealer Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan applications KPIs: Units Disbursed 1st EMI Resolution RC Collection Qualification: Any Graduate Experience : 0-2 years work experience only in Vehicle Sales Skills & Competencies Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioural Competencies Execution Excellence Customer Centricity Hiring Parameters: Should be comfortable to move in the market Should have learning attitude Should have bike and license Should have good knowledge of RTO Should have product knowledge Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai
Posted 2 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Bengaluru
Remote
We are looking for a dynamic and results-driven Cyber Security Sales Specialist to join our team. The ideal candidate will have 1-2 years of direct experience in Cyber Security sales and a proven track record in handling the end-to-end sales lifecycle from lead generation to deal closure. This role is remote, but the candidate must reside in Bangalore . Key Responsibilities: Drive end-to-end sales activities: prospecting, pitching, negotiation, and closing deals. Cross-sell and up-sell cybersecurity services and solutions to existing clients. Identify and pursue new business opportunities through networking, referrals, and direct outreach. Prepare and deliver customized sales pitches and presentations tailored to client needs. Build and maintain strong client relationships to ensure repeat business and customer satisfaction. Conduct contract negotiations and close deals in alignment with company targets. Maintain and manage sales pipeline and forecasts using the CRM system. Independently manage your schedule for sales calls, follow-ups, travel (if required), and proposal development. Collaborate with internal teams including technical pre-sales, delivery, and account management. Consistently meet or exceed assigned sales targets and quotas . Key Requirements: Minimum 3 to 8 years of total experience , with at least 1-2 years in Cyber Security sales. Strong understanding of Cyber Security products and solutions (SIEM, SOC, VA/PT, endpoint security, etc.) Proven experience in end-to-end sales processes including hunting, qualifying, pitching, and closing deals. Excellent communication, interpersonal, and presentation skills . Demonstrated ability to negotiate contracts and close enterprise-level deals. Strong networking and relationship-building skills . Proficient in using CRM tools to manage leads and pipeline effectively. Must be self-motivated , target-oriented, and able to work independently. Must be located in Bangalore and available to attend occasional in-person meetings if needed. Preferred Qualifications: Bachelor's degree in Business, Marketing, IT, or a related field. Exposure to enterprise/B2B cybersecurity sales across multiple sectors. Existing network of potential clients or decision-makers in the cybersecurity domain.
Posted 2 weeks ago
1.0 - 5.0 years
12 - 16 Lacs
Madurai
Work from Office
Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)
Posted 2 weeks ago
1.0 - 5.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Title: Senior Executive / Assistant Manager Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-5 years Job Objective: Objective of the role is to generate revenue for the company by offering specialized services to prospective clients and get them registered on 99acres.com. Roles & Responsibilities: Sell online advertising solutions telephonically to builders / brokers / customers by assessing their requirements Generate leads through cold calling and referral channels to maximize sales and establish Relationship Initiate repeat sales by follow up with existing clients Achieve sales targets by new customer acquisition and ensure growth / revenue from existing Customers Develop in-depth knowledge about the products and services to make suitable recommendations based on client requirements Increase customer engagement by proactively solving client concerns and queries Liaoning with related departments to ensure end to end solutions to the client Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales Required Skills: Good communication skills in English and Malayalam Active listening skills Strong convincing skills Client handling skills Ability to handle stress and rejection in soliciting clients Desired Skills: Knowledge of various online property portals Prior work experience in sales/business development/voice process Interested candidates can share their resume on gaurika.adhikari@naukri.com or on 8287797330
Posted 2 weeks ago
0.0 - 4.0 years
4 - 5 Lacs
Noida
Work from Office
Date- 21st July 2025 (Monday) Location- A-88, A Block, Sector 2, Noida, Uttar Pradesh 201301 Landmark: Near Sector 15 Noida Metro Station Timings-10 AM- 3 PM About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Title: Executive/ Associate Senior Executive Required Educational Qualification: Any Graduate/Postgraduate. Desired Experience: 0-4 years (Prior experience in sales & an internship in sales is mandatory for fresher) Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers Adhere to quality standards and processes within defined metrics. Required Skills: Good communication skills Active listening skills Strong convincing skills Client handling skills Ability to handle stress and rejection in soliciting clients Flexibility with rotation offs Desired Skills: Prior experience in sales/business development/voice process will be preferred Solution oriented with effective problem solving skills Knowledge of various online portals will be an added advantage
Posted 2 weeks ago
1.0 - 5.0 years
4 - 6 Lacs
Noida
Work from Office
Date- 21st July 2025 (Monday) Location- A-88, A Block, Sector 2, Noida, Uttar Pradesh 201301 Landmark: Near Sector 15 Noida Metro Station Timings-10 AM- 3 PM Hi, InfoEdge is hiring for the role of Inside Sales in Jeevansathi.com. Kindly find the details below. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Work on system qualified and high income Leads of already registered users to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs Working Days - 5.5 days (Rotational Off days) WFH (Work from home) after mandatory 3 months training in WFO (Work from office) mode, and afterwards depending on performance, either WFH or WFO.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Key Responsibilities: - Act as the first point of contact for all customer service-related queries post vehicle delivery. - Maintain and update customer records in the CRM system. - Ensure timely follow-ups for service reminders, feedback, and escalations. - Monitor customer satisfaction levels through calls, emails, and surveys. - Coordinate with service advisors, technicians, and parts departments to ensure prompt service. - Resolve complaints/escalations professionally and in a timely manner. - Generate and share daily/weekly reports on customer feedback and satisfaction. - Ensure CSI (Customer Satisfaction Index) and NPS (Net Promoter Score) targets are met. Requirements: - Graduate in any discipline; MBA preferred. - Good communication skills (English, Hindi, and local language). - Strong interpersonal and coordination skills. - Working knowledge of CRM tools and Microsoft Office. - Experience in an automotive dealership is a strong advantage.
Posted 2 weeks ago
2.0 - 7.0 years
13 - 18 Lacs
Pune
Work from Office
The Customer, Sales & Service Practice | Cloud Job Title - Amazon Connect + Level 11 (Analyst) + Entity (S&C GN) Management Level: Level 11 - Analyst Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai Must have skills: AWS contact center, Amazon Connect flows, AWS Lambda and Lex bots, Amazon Connect Contact Center Good to have skills: AWS Lambda and Lex bots, Amazon Connect Experience: Minimum 2 year(s) of experience is required Educational Qualification: Engineering Degree or MBA from a Tier 1 or Tier 2 institute Join our team of Customer Sales & Service consultants who solve customer facing challenges at clients spanning sales, service and marketing to accelerate business change. Practice: Customer Sales & Service Sales I Areas of Work: Cloud AWS Cloud Contact Center Transformation, Analysis and Implementation | Level: Analyst | Location: Delhi, Mumbai, Bangalore, Gurgaon, Pune, Hyderabad and Chennai | Years of Exp: 2-5 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challengesDo you want to design, build and implement strategies to enhance business performanceDoes working in an inclusive and collaborative environment spark your interest Then, this is the right place for you! Welcome to a host of exciting global opportunities within Accenture Strategy & Consultings Customer, Sales & Service practice. The Practice A Brief Sketch The Customer Sales & Service Consulting practice is aligned to the Capability Network Practice of Accenture and works with clients across their marketing, sales and services functions. As part of the team, you will work on transformation services driven by key offerings like Living Marketing, Connected Commerce and Next-Generation Customer Care. These services help our clients become living businesses by optimizing their marketing, sales and customer service strategy, thereby driving cost reduction, revenue enhancement, customer satisfaction and impacting front end business metrics in a positive manner. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. As part of these, you will drive the following: Work on creating business cases for journey to cloud, cloud strategy, cloud contact center vendor assessment activities Work on creating Cloud transformation approach for contact center transformations Work along with Solution Architects for architecting cloud contact center technology with AWS platform Work on enabling cloud contact center technology platforms for global clients specifically on Amazon connect Work on innovative assets, proof of concept, sales demos for AWS cloud contact center Support AWS offering leads in responding to RFIs and RFPs Bring your best skills forward to excel at the role: Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services. Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-based integrations with Salesforce, Service Now and Bot platforms Ability to understand customer challenges and requirements, ability to address these challenges/requirements in a differentiated manner. Ability to help the team to implement the solution, sell, deliver cloud contact center solutions to clients. Excellent communications skills Ability to develop requirements based on leadership input Ability to work effectively in a remote, virtual, global environment Ability to take new challenges and to be a passionate learner Read about us. Blogs Whats in it for you An opportunity to work on transformative projects with key G2000 clients Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge and capabilities Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization. About Accenture: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions underpinned by the worlds largest delivery network Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com About Accenture Strategy & Consulting: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Capability Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Capability Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information visit https://www.accenture.com/us-en/Careers/capability-network Accenture Capability Network | Accenture in One Word come and be a part of our team.QualificationYour experience counts! Bachelors degree in related field or equivalent experience and Post-Graduation in Business management would be added value. Minimum 2 years of experience in delivering software as a service or platform as a service projects related to cloud CC service providers such as Amazon Connect Contact Center cloud solution Hands-on experience working on the design, development and deployment of contact center solutions at scale. Hands-on development experience with cognitive service such as Amazon connect, Amazon Lex, Lambda, Kinesis, Athena, Pinpoint, Comprehend, Transcribe Working knowledge of one of the programming/scripting languages such as Node.js, Python, Java
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Pune
Work from Office
Role: Handling personalized service requests of Privy customers. Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. Coordination with CPC/RPC/Investment desks for account opening of Privy customers. Managing complaints of Privy customers and ensuring their resolution within TAT Job Requirement: Excellent written and oral communication skills Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite Good Knowledge of Microsoft Excel Understanding of banking norms and processes.
Posted 2 weeks ago
2.0 - 7.0 years
3 - 7 Lacs
Gurugram
Work from Office
Role: Handling personalized service requests of Privy customers. Generation of timely business MIS. Ensuring strict adherence to regulatory and internal approved prescribed requirements for Privy customer segment. Coordination with CPC/RPC/Investment desks for account opening of Privy customers. Managing complaints of Privy customers and ensuring their resolution within TAT Job Requirement: Excellent written and oral communication skills Developing and maintaining banking relationships with a select group of high net worth customers Excellent communication skills with customer service orientation Courteous and polite Good Knowledge of Microsoft Excel Understanding of banking norms and processes.
Posted 2 weeks ago
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