14806 Service Operations Jobs - Page 2

Lead service operations, manage service teams, ensure timely complaint resolution, AMC execution, billing follow-ups, and client satisfaction. Coordinate with sales & projects, track KPIs, and optimize service efficiency.

Support service operations by coordinating technicians, handling customer escalations, planning schedules, ensuring SLA compliance, managing spares, improving service quality, and supporting billing, AMC renewals, and process optimization.

The AF Nirvana role carries end-to-end responsibility for driving club profitability with a target EBITDA margin of 30%, leading membership sales and personal training performance, and ensuring consistent execution of Anytime Fitness brand standards. Required Candidate profile AF Nirvana Gurgaon: Min 20 new memberships per week with at least 50% closing ratio 100% fitness consultations scheduled at POS. Min 20% PT penetration per mont. Min 70% gym 60% PT renewal. Perks and benefits Incentives. Free workout.

As a skilled and highly motivated Service Manager, you will oversee the repair and maintenance services for LED TV, Air Conditioners, and Washing Machines. Your responsibilities will include managing service technicians, optimizing service operations, and enhancing customer experience. - Team Leadership: Mentor and manage service technicians to ensure top-quality service. - Service Operations: Oversee scheduling, dispatch, inventory, and service quality. - Center Appointments: Appoint and manage new service centers. - Customer Satisfaction: Handle complaints and ensure high customer satisfaction. - Technical Support: Troubleshoot complex issues in LED TVs, ACs, and Washing Machines. - Proces...

Role Summary We are looking for a Service Engineer , Who are experienced or Zeal to work and learn in installation, commissioning, troubleshooting, and maintenance of wastewater treatment equipment such as pumps, motors, bar screens, blowers, aeration systems, and other STP/ETP machinery. Candidates with electrical experience and exposure to on-site service operations will be added advantage to the role. Key Responsibilities Handling installation, commissioning, testing, and maintenance of STP/ETP equipment such as pumps, motors, screens, aerators, blowers, valves, and mechanical equipment. Conduct preventive and breakdown maintenance at client sites across India. Diagnose equipment faults a...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients...

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in ...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embr...

About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embr...

About The Role Skill required: Next Generation Customer Operations - Training and Performance Support Designation: Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, servi...

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be he...

Do RESPONSIBILITIES • Acting as a SPOC for the Customer to provide the status update whenever a major incident occurs • Driving the MI Bridge through involving all relevant Resolver Groups and continue the discussions till the Major incident is resolved • Informing the key stakeholders on the status of the Major incident and after getting the confirmed service restoration. • Coordinating with the respective SMEs for speedy resolution of the Major Incident • Ensuring the Major incident is resolved within the SLAs agreed with the Customer • Taking all the preventive actions to minimize the service and business impact in case resolution time seems to be high. • Conducting a thorough analysis an...

This position is part of the Service team located in Kolkata, West Bengal and will be working remotely in managing the customer base in the East region . In this role, you will have the opportunity to do: Service operations Management : Plan, coordinate and monitor service operations across the zone to ensure optimal uptime of our instruments. Ensure preventive maintenance and breakdown support are carried out efficiently. Review and analyze service KPIs like MTTF ( mean time to fix), FTFR ( first time fix rare) and NPS. Team Leadership : Lead, train and motivate a team of FSEs. Conduct performance reviews and provide technical & soft skill development. Customer relationship Management: Act ...

Key Responsibilities: Direct Purchase Management Manage procurement of spare parts, tools, and consumables for service centers. Ensure timely availability of materials to prevent service delays. Repair Job Coordination Collaborate with service teams to identify repair requirements. Source and engage specialized vendors for component-level repairs and refurbishing. Monitor repair timelines and ensure adherence to quality standards. Analyze scope of work, review quotations, and negotiate terms effectively. Vendor Development & Management Identify, evaluate, and onboard new suppliers. Negotiate pricing, payment terms, and delivery schedules to optimize value. Cost Optimization Analyze purchasin...

We are looking for a skilled ServiceNow TSOM (Telecom Service Operations Management) Consultant to design, implement, and support telecom service operations using the ServiceNow platform. The role focuses on enabling end-to-end visibility of telecom services, proactive service assurance, and seamless integration with network and OSS tools. Key Responsibilities Implement and configure ServiceNow TSOM modules including Service Service Management (SSM) and Service Aware Event Management (SAEM) Design and maintain service models , CSDM-aligned structures, and telecom service hierarchies Integrate ServiceNow with network monitoring, EMS/NMS, and OSS/BSS systems Configure event management , alerts...

Role & responsibilities The Regional Service Manager is responsible for leading end-to-end service operations within the region, driving customer satisfaction, profitable service growth, dealer performance, and operational excellence. The role ensures strong after-sales service delivery, cost control, compliance, and cross-functional alignment while strengthening the service brand and customer relationships. Key Responsibilities Drive regional service operations and monitor operational & financial KPIs Ensure CRM data accuracy, compliance, and service process adherence Manage direct customers and key service accounts; act as SPOC for escalations Improve customer satisfaction Lead dealer onbo...

The Field Service Regional Manager is responsible for leading and managing field service operations across assigned railway zones, ensuring the effective execution of maintenance contracts, field trials, and technical support for rolling stock systems for Indian Railway and Metro Customers. This role is pivotal in driving service excellence, customer satisfaction, and operational reliability in coordination with Manufacturing units & Railway Workshops, depots, and zonal railways. Responsibilities: Oversee execution of maintenance contracts at customer sites, ensuring compliance with scope, timelines, and quality standards. Lead regional service teams for troubleshooting, retrofitting, and wa...

Looking for Asst. Manager! Role includes cash/cheque/DD handling, KYC/AML, ATM ops, forex & trade docs. Ensure smooth transactions & quality service. Fresh grads/postgrads (2023–24) with good communication skills welcome Required Candidate profile Freshers (Only Graduate ) Customer-Centric Approach Effective Communication Skills Knowledge of Banking Basics Skilled in MS Office Tools Perks and benefits Incentives, travel, cab & lunch coupons,

A OE shall be owner of his / her service area in terms of all operations related actions and shall Execute daily service operations with a team of assigned Technicians within a given service areas Ensure quality of service delivery by effective supervision on technicians - on the job as per company SOPs Ensure technicians carry out treatment within a given Time on Site (ToS) in a competent manner (OE to engage technician via route riding, training on the job) Plan & execute 02 TPAs (Technicians Performance Assessment) per assigned technician with 2 development programs per year Coach & train assigned technicians in order to improve the service quality Convey special instructions, if any, to ...

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takesIf you want to be considered for this role you will need: Graduate or MBA Fre...

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takesIf you want to be considered for this role you will need: Graduate or MBA Fre...

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takesIf you want to be considered for this role you will need: Graduate or MBA Fre...

To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takesIf you want to be considered for this role you will need: Graduate or MBA Fre...

Supervising the jobs of motor / transformer winding. Testing and quality control after and during rewinding work. Supervision of successful trial at customers industry. Own two wheeler is must as job requires visit to customer site for successful load trial. For these works and to strength our team we requires engineers willing to work Hard, Eager to learn, willing to work with own hands and ready for frequent travelling for rectifying the fault at customer site .