2382 Service Operations Jobs - Page 2

About The Role Skill required: Delivery - Fraud Risk Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com.Business and regulatory requirements, governance, operating model, process and system controls to identify, detect, measure, prevent and report internal and external fraud for an organization. The fraud strategy program managers will work for the Fraud Risk & Solutions manager to design and implement innovative and robust fraud controls across financial products and customer journeys from application to account closure, which strengthen fraud prevention measures and enhance digital experience. This role requires fraud domain expertise, data analytics skills, and the ability to track & manage engineering projects on a day-to-day basis. What are we looking for Conduct data analysis, running queries to process large-scale datasets involving millions of identities and transactions to develop data-driven fraud solutions Perform root-cause analysis and fraud investigations, leveraging fraud review tools and vendor systems such as SentiLink, iOvation, ThreatMetrix, LexisNexis, etc Work with SQL, Tableau, and Looker for data analysis and reporting Ensure compliance with KYC, CIP, AML, Reg E, and other fraud-related regulations and guidelines Product/program/project management:5+ years Fraud prevention, fraud management Fraud RCA:2+ years Data analytics:1+ year Roles and Responsibilities: Develop, implement, and enhance fraud prevention controls to identify and mitigate fraud risks, including but not limited to identity fraud, account takeover fraud, and transaction fraud Manage engineering development and fraud risk implementation projects, preparing PSR, PRD, and solution documentation. Working with the engineering team in daily standup, grooming sessions to clarify all the requirements details support accuracy and smooth engineering implementation Collaborate closely with fraud analytics and fraud operations teams to design effective fraud prevention methods that balance fraud controls and customer experience In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally. interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

About The Role Skill required: Delivery - Fraud Data & Analytics Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com.Fraud Data Analyst is responsible for designing unique analytic approaches to detect, assess, and mitigate identity and fraud risk. Analyze the effectiveness of our day-to-day fraud policy and rules in our fraud systems. Analyze large amounts of applications, account, and transaction data to build actionable insights to derive the methods to identify fraud risk, reduce friction and enhance experience on money movement.Data governance & management, data science, analytics (Artificial Intelligence, Machine Learning, Natural Language Processing/Generation, Network Analysis, etc.) and technology to predict, identify, detect, measure, and prevent internal and external fraud, bribery and corruption for an organization. What are we looking for Strong knowledge of financial products and processes, including Account Application, ACH, RDC, debit cards, credit cards, P2P, lending products, and deposit accounts Knowledge of CIP and fraud related verification and authentication processes including DOCV, eCBSV, MFA, KBA, and more. An expert in SQL, Tableau, preferred to have Python based data analytics experience Experience with working with fraud solutions vendors and their data directly, such as Socure, Sentilink, iOvation, LexisNexus, Falcon, Visa, Zelle, and more Fraud analytics:5+ years Data and ML analytics:3+ years Reporting analytics, e.g. tableau:5 + years Roles and Responsibilities: Develop new data driven rules with data attributes and ML scores that optimize decisioning performance between member experience and fraud prevention Develop data insights to help understand customers banking behavior and preferences Develop personalized segmentations and micro-segmentation to identify customers based on their fraud risk, banking behavioral, and value Work with external fraud prevention vendors to optimize their performance and assist in maintaining, design and implementation of existing and new fraud detection tools Aggregate and analyze internal and external risk datasets to understand performance of fraud decisioning and granular performance of multiple decision methods Find insights from risk data sets to improve fraud strategies and rules Participate in regular root-cause analysis to form the correct hypothesis in preparing for fraud detection framework Able to lead fraud/risk investigations for both simple and complex cases to successful conclusions and mark false positives and false negative cases Qualification Any Graduation

About The Role Skill required: Sourcing & Procurement - Procurement Management Designation: Service Delivery Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of:the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close. What are we looking for Contract Services and Contract Admin in Ariba Contract Compliance (ACC). Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Delivery - Digital Analytics Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Were Accenture Marketing Operations. Were the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations. Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our clients business while accelerating time-to-market and operating efficiently at scale.We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on operating marketing models that help businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businessesDigital analytics are quantitative measurements of the performance of online content, including advertising campaigns, social media, and websites. What are we looking for Analytics expert with 5+ years of experience Hands on knowledge of GA4 / Adobe analytics / Looker Intermediate to Expert knowledge of excel Proven experience in marketing analytics, insights generation, or a similar activity Strong problem-solving skills and attention to detail Good communication skills with ability to manage client-facing responsibilities Ability to work collaboratively in a cross-functional team environment with Strong business acumen and the ability to connect data insights to strategic decision Ability to work with and lead mid to large teams and able to work with multiple stakeholders E.g. delivery leads, clients and operational excellence teams Ability to analyze data to generate meaningful insights to answer key business questions Ability and experience in storytelling with data and creating a coherent story to answer business questions Deep experience in storytelling using PowerPoint Deep understanding of Marketing and ecommerce KPIs Use data visualization tools to present insights in a clear and concise manner to both technical and non-technical stakeholders Assess Ad hoc / on-demand analyses and insights requirements, create project prioritization & delivery plans Experience with Python Experience in CPG, Retail, Beauty Previous experience of BI tools (e.g. Looker or Tableau or Power BI) Liaise with onshore and in-market analytics leads for project plan execution Roles and Responsibilities: Analyze eCommerce and website data from various sources to identify key insights and trends Transform data into actionable insights and recommendations to serve as valuable inputs for marketing strategies, campaign optimization, and data-driven business decisions In this role you are required to do analysis and solving of increasingly complex problems Your day-to-day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Qualification Any Graduation

About The Role Skill required: Delivery - Record To Report (R2R) Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation/Master of Business Administration Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIA Finance and Accounting (F&A) management process which involves collecting, processing and delivering relevant, timely and accurate information used for providing strategic, financial and operational feedback to understand how a business is performing. It covers the steps involved in preparing and reporting the overall accounts which are typically stored in a general or nominal ledger and managed by a Controller. What are we looking for Excellent analytical skillsGreat conversational and story-telling skillsSelf-motivated individual willing to also work in individual contributor roles Ability to work in an ambiguous work environment Ability to prioritize conflicting activities Ability to work in Horizontal-Vertical StructureBalance Sheet Account ReconciliationsIntercompany Account ReconciliationFixed Asset AccountingMonth End ReportingBlacklineFinance TransformationRtR + PythonSAP CockpitJournal Entry ProcessingCash & BankHyperionCadency Roles and Responsibilities: Is a strong Subject Matter Expert in Record to Report Process. Experience in processing and analyzing Journal entry, Reconciliations, Fixed Assets, Inter Company and Month-close activities will be a significant added advantageConsolidate big-data, analyze, resolve data gaps, infer key insights, prepare recommendations, presentation to stakeholders and managing end-to-end project governanceInteract effectively with both external and internal stakeholders, as well as other parties involved in analytics engagementConceptualize and define RtR - F&A metrics relevant to the engagements & take complete ownership for driving themOversee the development of such metrics (targeted business outcomes achieved)- by providing guidance and feedback to the operations team Anchor key discussions with the clients around F&A Processes, ERP gaps etc.Conduct training to end users on F&A Analytical SolutionsEnsures compliance with data security, governance model and solutions deployedBuild long-term relationship with stakeholders, handles and sorts out major customer escalations in order to ensure strong customer relationships and enhance business Qualification Any Graduation,Master of Business Administration

About The Role Skill required: Delivery - Fraud Risk Management Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com.Business and regulatory requirements, governance, operating model, process and system controls to identify, detect, measure, prevent and report internal and external fraud for an organization. The fraud strategy program managers will work for the Fraud Risk & Solutions manager to design and implement innovative and robust fraud controls across financial products and customer journeys from application to account closure, which strengthen fraud prevention measures and enhance digital experience. This role requires fraud domain expertise, data analytics skills, and the ability to track & manage engineering projects on a day-to-day basis. What are we looking for Conduct data analysis, running queries to process large-scale datasets involving millions of identities and transactions to develop data-driven fraud solutions Perform root-cause analysis and fraud investigations, leveraging fraud review tools and vendor systems such as SentiLink, iOvation, ThreatMetrix, LexisNexis, etc Work with SQL, Tableau, and Looker for data analysis and reporting Ensure compliance with KYC, CIP, AML, Reg E, and other fraud-related regulations and guidelines Product/program/project management:5+ years Fraud prevention, fraud management Fraud RCA:2+ years Data analytics:1+ year Roles and Responsibilities: Develop, implement, and enhance fraud prevention controls to identify and mitigate fraud risks, including but not limited to identity fraud, account takeover fraud, and transaction fraud Manage engineering development and fraud risk implementation projects, preparing PSR, PRD, and solution documentation. Working with the engineering team in daily standup, grooming sessions to clarify all the requirements details support accuracy and smooth engineering implementation Collaborate closely with fraud analytics and fraud operations teams to design effective fraud prevention methods that balance fraud controls and customer experience In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally. interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

About The Role Skill required: Delivery - Social Media Monitoring & Analytics Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIAct of monitoring and Analyzing Social Media activities, including opportunity analysis & initiatives definition, roadmap formulation & vendor selection, social intelligence technologies, business intelligence, and service set-up & management. What are we looking for Social Media Analytics Digital Marketing Ability to manage multiple stakeholders Problem-solving skills Adaptable and flexible Commitment to quality Ability to perform under pressure Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative New Assoc Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to handle disputesAbility to perform under pressureAbility to work well in a teamAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years Language - Ability: English(International) - Expert About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions. What are we looking for We are looking for a person who will be responsible to Investigate, resolve and troubleshoot unidentified and unapplied cash item and match debit and credit transactions. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Procure to Pay - Master Data Management (MDM) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Architect master data solutions across platforms to consolidate content, synchronize data, provide centralized maintenance of unified data, enable rich product content management and print publishing as well as to synchronize global data ensuring consistency and control of master data elements. What are we looking for Product Master domainBusiness Partner DomainFinance Master DomainHR, People Master domainStrong Verbal Communication SkillsGood understanding of Master dataGood aptitude Skills- Validating the documents before Approving information into systemEvaluation of applicable controls of VMD & CMD and Proposing robust control Strong understanding of credit management processReady to work in night shiftsStrong Written CommunicationGood understanding of MS OfficeProblem Solving attitudeTeam managementAnalytical skillClient and other stakeholder managementLogical reasoning and thought processProcess transition experienceManagement of SLA and KPIsProcess control and complianceProcess transformation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Record to Report- Tax - Tax Process Design Designation: Service Delivery Ops Associate Manager Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Posting direct tax and indirect tax and GST s and returnsDesign and implement processes for direct Tax/income tax. Includes direct tax/income tax planning, income tax accounting, income tax compliance and income tax audit. What are we looking for Good Communication and added skill PTP/Tax is preferredExperienced as part of Transition deal Roles and Responsibilities: Ensure that closing & reporting process is completed in accurate and timely mannerProviding commentary on variance analysis on Revenue and Cost line items.Engage with business partners on all day to day operations/deliverables and bring up potential issues concerning compliance and Business reporting requirements. Good Understanding of accounting concepts and Principles. Worked in BPO/Corporate FP&AWork in collaboration/individually with business partners to improve reporting efficiencyUnderstand complex business structure and flow of data (Through understanding of any ERP tool)Ability to understand the requirement from business partner and build report.Support business partner in Forecast and budget cycle including upload of number to tool.Ensure correct JE prepared and posted on time (Standard JE/ad-hoc JE)Handles queries & adhoc request from business partners.Good at stakeholder management, communication skill, Exposure interacting with international clientExcellent knowledge of Excel (Knowledge on Power BI is an add)Knowledge of Excel Macro is an added advantageWilling to stretch during peak period Flexible to work in any shift (Not rotational shift) Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable. What are we looking for Candidate with BCom educational qualificationOTC Manual Billing Process Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Order to Cash - Billing Processing Designation: Service Delivery Ops Associate Manager Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a reliable and detail-oriented Billing Services Specialist to join our finance team. In this role, you will be responsible for preparing, reviewing, and issuing accurate customer invoices in a timely manner. The ideal candidate has experience in billing processes, understands revenue and AR workflows, and is committed to delivering excellent internal and external customer service.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable. What are we looking for Bachelors degree in Accounting, Finance, Business, or a related field (or equivalent work experience).10 to 12+ years of experience in billing, accounts receivable, or a similar finance operations role.Strong knowledge of billing processes and familiarity with invoicing systems or ERP platforms (e.g., ERP Peoplesoft).Proficiency in Excel and comfort working with large datasets.Excellent attention to detail and organizational skills.Strong communication skills and customer service orientation.Ability to work under pressure and meet tight deadlines.Experience in recurring/subscription-based billing (SaaS, telecom, etc.).Knowledge of revenue recognition principles and their impact on billing.Experience with billing software tools (e.g., Zuora, Chargify, Bill.com).Understanding of SOX compliance and internal controls in billing processes. Roles and Responsibilities: Managing 20 to 25 team membersPrepare and issue accurate and timely invoices to customers based on contracts, services rendered, or product deliveries.Review billing data to ensure completeness and compliance with internal policies and customer agreements.Maintain and update billing systems, including customer records, pricing, and billing terms.Monitor unbilled revenue and aging invoices to ensure timely billing and collections.Respond to internal and external billing inquiries and resolve discrepancies efficiently.Coordinate with Sales, Customer Service, and Finance teams to validate billing data and support special billing requests.Process credit memos, adjustments, and billing corrections as needed.Support month-end and year-end close processes related to billing and accounts receivable.Generate reports and billing summaries for internal stakeholders.Assist in improving billing procedures and implementing automation or system enhancements. Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for 1. Good communication skills2. Good in accounting fundamentals3. Flexible and adoptable to any change management Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Asset Management - Asset Portfolio Analysis Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The Global Client Account Services (GCAS) Manager is responsible for leading, supporting, and developing Supervisors and production teams in GCAS. The Manager is responsible for their teams day-to-day delivery of client reports, investment product reports, and investment pitchbooks for the firms institutional and intermediary clients globally. This individual is accountable for the results of their line of business while demonstrating effective leadership and development skills for their direct reports and associates. The Manager must be able to ensure all applicable policies, procedures, and regulatory requirements are followed while also influencing within and outside of the department, often to more senior audiences. Working collectively with the Senior Manager of GCAS, the GCIR Manager will aid in the implementation of department strategy. Must be able to thrive in a fast-paced environment and be comfortable with regularly shifting priorities (daily) based on business need while delivering results within agreed upon timelines. Works closely with global peers to develop best practices, processes, and controls. Must have a client-first mindset with demonstrated sound strategic thinking and decision-making.Structure and conduct analysis on the business portfolio of a company to assess baseline performance and make suggestions on how to improve overall portfolio performance in part or in whole. What are we looking for Bachelor s degree or the equivalent combination of education and relevant experience AND 12-14 years of total relevant work experience Roles and Responsibilities: Leads highly complex projects and serves as a subject matter expert for operational issues. Provides guidance to lower-level associates working on less complex issues.Provides management for staff involved reporting on client portfolios and leads staff to execute on business goals. Serves as a resource on products and services offered to clients.Works with internal clients to manage improvements in data collection and reporting platforms.Serves as an escalation point for exceptional issues, keeping leadership apprised of potential areas of concern. Responsible for ensuring training programs address department findings and organizational needs. Ensures staff development in area of expertise.Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. Accountable for the management of the financial and human resources of their assigned team to include budgeting, hiring, discipline, etc.Collaborates with management on plan design and/or administrative enhancements to influence best practices while meeting client objectives.Conducts formal vendor performance reviews to help inform vendor selection process. Provides leadership with due diligence reports when new vendors are required and rationale for vendor changes. May participate in vendor selection and negotiation of contracts. Qualification Any Graduation

About The Role Skill required: Delivery - Workday Advanced Reporting Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Data & AIDesign and configure advanced reports in Workday involving HR reporting HCM etc. to meet customers reporting needs. What are we looking for Workday Report WriterWorkdayMicrosoft Excel MacrosMicrosoft Excel Data AnalysisAdaptable and flexibleAbility to perform under pressureProblem-solving skillsCommitment to qualityAbility to establish strong client relationshipData Visualization SQL Python HR reporting Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Record to Report-Investments - Reinsurance Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits and invest bankingDevelop and deliver solutions to insurance companies that insure underwritten policies with other institutions in order to offset their risk exposure. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Record To Report - Fixed Asset Accounting Designation: Record to Report Ops Senior Analyst Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 5 to 8 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Design and implement process and solutions to record and process all aspects of fixed assets accounting. Includes chart of accounts alignment, back office integration, folio management, payment processing, transfer & retirement of assets, physical inventory and Construction In Process (CIP) project accounting. What are we looking for Engage with business partners on all day to day operations/deliverables and bring up potential issuesconcerning compliance and Business reporting requirements. Good Understanding of accounting concepts and Principles. Worked in BPO/Corporate FP&A Work in collaboration/individually with business partners to improve reporting efficiency Understand complex business structure and flow of data (Through understanding of any ERP tool) Ability to understand the requirement from business partner and build report. Support business partner in Forecast and budget cycle including upload of number to tool. Ensure correct JE prepared and posted on time (Standard JE/ad-hoc JE) Handles queries & adhoc request from business partners. Good at stakeholder management, communication skill, Exposure interacting with international client Excellent knowledge of Excel (Knowledge on Power BI is an add) Willing to stretch during peak period Flexible to work in any shift (Not rotational shift)ERP Peoplesoft Roles and Responsibilities: Co-ordination with Team Members and Client TeamBe a SPOC for for all BPO related queriesManage close process Ensure statutory complianceResponsible for teams performance, morale and succession planningManagement reporting, team status meetingsProvide domain expertise in F&A processes Qualification BCom,MCom,Master of Business Administration

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 - 3 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Review and analyze deductions taken by customers to identify discrepancies.Investigate the reasons behind deductions, such as pricing errors, shipment issues, or promotional allowances.Maintain detailed records of all deductions and resolutions.Gather necessary documentation to support claims and disputes.Liaise with internal departments (e.g., sales, customer service, and finance) to gather information and resolve issues.Communicate effectively with customers regarding deduction disputes and resolutions.Prepare regular reports on deduction trends, root causes, and resolutions for management review.Track and report on the financial impact of deductions on revenue.Follow up on unresolved deductions to ensure timely resolution.Identify opportunities for process improvements to reduce the occurrence of deductions.Collaborate with cross-functional teams to implement best practices.Ensure that all deductions are processed in compliance with company policies and accounting standards.Analyze data to identify trends in deductions, helping to develop strategies to minimize them. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamStrong analytical skills Written and verbal communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Pharmacovigilance Operations - Pharmacovigilance & Drug Safety Surveillance Designation: Service Delivery Operations Team Lead Qualifications: MBBS Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Life Sciences R&D vertical. Our services span across the entire life sciences enterprise, from research laboratories, clinical trials support, and regulatory services, to pharmacovigilance and patient services solutions. Employees under this span will be a part of one of the sub-offerings - Clinical, Pharmacovigilance & Regulatory, helping the worlds leading biopharma companies bring their vision to life enabling them to improve outcomes by converging around the patient, connecting scientific expertise with unique insights into the patient experience.Management of the Affiliate Mailbox, reconciliation of reports per process, and performance of all written follow-up attempts to include both Serious and Non-serious cases.Create and manage case identification, data entry, MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. What are we looking for . Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification MBBS

About The Role Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The incumbent should have good knowledge of Cash Application lifecycle and will be responsible for Posting customer payments received via Lockbox, Cash & Wire against open invoicesEnsure timely completion of work allocations related to Cash ApplicationManage the daily operations-related communications, and interactions with internal & client stakeholders both by e-mails and calls as well. He/she must have worked in Cash Applications for international clients, and BPO organizations. Actively participating the client calls and providing required resolution/inputs to leads.Working on the night shift based on business requirements. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipMinimum 2.5-3 years of Cash Application experience in Finance & Accounting functionBPO experience will be an added advantage but not mandatoryMinimum Bachelors degree in Finance Accounting or related field Good knowledge of the AR Cash Application process. System & applications.Experience working in SAP Hanna 4 would be preferred and an added advantage.Sound knowledge of MS Excel & word.Having advanced Excel knowledge would be an added advantage.Communication & Interpersonal skillsAbility to interact with customers for daily operational activities with client SMEExcellent communication skills both oral and written as needed to interact with customers/internal stakeholders via calls and e-mails.Closely work with team lead to drive process/organizational initiative Must be able to communicate both orally and in writing to with AR Cash Application SMEs Roles and Responsibilities: Match payments received from the customers against open invoicesResponsible for downloading bank statements from the bank portal and uploading them in GL for manual GL matchingFollow up with customers and clients for missing remittance adviceReview and respond to customer queries and communicate with customers for further queriesTrain new joiners and work closely with SMEs in the processHelp track the process updates and support SMEs in updating SOPs on regular intervalsRaise accurate and on-time queries and take necessary actions on resolutions receivedAchieve 100% accuracy & productivity for activities in scope.Perform quality checks for the team membersMust possess good communication skills both e-mail and oral Qualification Any Graduation

About The Role Skill required: Customer Operations - Voice - Collections Processing Designation: Customer Contact Comms New Associate Qualifications: BCom Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Customer Operations - Voice - Help desk role - ticket resolutionManage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries). What are we looking for Account ManagementAbility to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlines Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification BCom

About The Role Skill required: Next Generation Customer Operations - Service Desk Non-Voice Support Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Recording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web and chat. What are we looking for You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Inbound Sales Representative Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to work well in a teamAdaptable and flexible Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom/Master of Business Administration Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We are seeking a reliable and detail-oriented (Order to Cash) to join our finance team. In this role, you will be responsible for preparing, reviewing, and issuing accurate customer invoices in a timely manner. The ideal candidate has experience in billing processes, understands revenue and AR workflows, and is committed to delivering excellent internal and external customer service.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Design the process and configure the technology to support the process of creating and issuing customer invoices that begin with the creation of an invoice and end with the issuance of an invoice and creation of a corresponding receivable. What are we looking for Bachelors degree in Accounting, Finance, Business, or a related field (or equivalent work experience).1 to 3 years of experience in billing, accounts receivable, or a similar finance operations role.Strong knowledge of billing processes and familiarity with invoicing systems or ERP platforms (e.g., ERP Peoplesoft).Proficiency in Excel and comfort working with large datasets.Excellent attention to detail and organizational skills.Strong communication skills and customer service orientation.Ability to work under pressure and meet tight deadlines.Experience in recurring/subscription-based billing (SaaS, telecom, etc.).Knowledge of revenue recognition principles and their impact on billing.Experience with billing software tools (e.g., Zuora, Chargify, Bill.com).Understanding of SOX compliance and internal controls in billing processes. Roles and Responsibilities: Prepare and issue accurate and timely invoices to customers based on contracts, services rendered, or product deliveries.Review billing data to ensure completeness and compliance with internal policies and customer agreements.Maintain and update billing systems, including customer records, pricing, and billing terms.Monitor unbilled revenue and aging invoices to ensure timely billing and collections.Respond to internal and external billing inquiries and resolve discrepancies efficiently.Coordinate with Sales, Customer Service, and Finance teams to validate billing data and support special billing requests.Process credit memos, adjustments, and billing corrections as needed.Support month-end and year-end close processes related to billing and accounts receivable.Generate reports and billing summaries for internal stakeholders.Assist in improving billing procedures and implementing automation or system enhancements. Qualification BCom,MCom,Master of Business Administration