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Service Operations

Service Operations

Genius Consultants

2 - 5 years

1 - 4 Lacs

Pune

Posted:Just now| Platform:

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Skills Required

SAP Servicemax logistics module Sales And Distribution sales order Repair Order timely processing Work Order Preventive Maintenance comprehensive documentation Entitlements Master Data Management Dispatch Console Install Base Teamwork Demonstration Contracts

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: ServiceMax Responsibilities: Execute and manage service-related processes such as Work Orders, Entitlements, Contracts, Installed Base, Preventive Maintenance, Repair Orders, and Dispatch Console. Serve as a subject matter expert for ServiceMax; provide training and guidance to internal teams. Maintain accurate records of customer assets and service data. Ensure smooth functioning of ServiceMax workflows from initiation to closure. Generate operational reports and analyze data to improve service delivery. Create and maintain comprehensive documentation for standard operating procedures. Collaborate effectively with internal teams, demonstrating strong teamwork and relationship-building in alignment with SKFs core values. SAP Responsibilities: Manage Service Contracts, ensuring accuracy and timely processing. Utilize SAP SD (Sales and Distribution) and logistics modules to ensure seamless integration with ServiceMax. Process and track sales orders, maintain delivery schedules, and resolve order status issues. Maintain accurate pricing on sales orders and contracts Managing customer master data, including customer records, contact information

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Genius Consultants

www.geniusconsultants.com

Consulting

N/A

51-200 Employees

145 Jobs

Key People

John Doe

CEO
Jane Smith

Project Manager

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