55 Install Base Jobs

AVEVA is creating software trusted by over 90% of leading industrial companies. This role will provide dedicated ownership and focus on the E2E subscription business process flow from quote, contract, fulfilment, service, and billing to smooth and delight the Customer experience. This role will work with other Global Process Owners (GPO) across the business to align and standardise the processes for subscription-based orders. As part of the Global Business Operations Team member, Sp ecialist, Order Management PI - APAC , will ensure the administrative aspect of the AVEVA order processing and customer service functions. This position focuses heavily on having an eye for detail and on being able to provide prompt and accurate responses to customer inquiries. Responsibilities: Essential position to execute first line customer engagement. Consistently inputting and updating information to ensure accuracy of customer records. Fulfill decommissions, exchanges, and other install base change requests. Process and/or release orders in our transactional systems. Partnering with customers to ensure information is collected correctly for order processing including matching Quote, PO, and other agreements. Assisting with invoice management and resolution. Undertake complex assignments where considerable judgment and initiative are required in resolving problems, making suggestions, and implementing those recommendations. Provide local perspective on global policies in order to foster continued improvement. Supply feedback on customer experience to management, sales, and other groups. Creation and maintenance of master data, customer installed base records, cases, etc. within SAP, Salesforce and/or other systems currently in use. Acquire, maintain, and apply knowledge of PI software configuration and shippable parts. Assist and satisfy internal and external customers professionally in a friendly, collaborative and concise manner by providing required information. Escalate partner/customer problems, issues, and concerns to most appropriate person when necessary. Follow-up in a timely, accurate and proactive manner on open issues, tasks, activities, and unresolved items. Answer external phone calls and/or other communication requests from customers and assist with requests/questions. Perform self-audits to obtain high quality results in all processing requests. Qualifications: Excellent interpersonal skills demonstrated through written and verbal communication in English Exceptional telephone customer service skills Highly motivated self-starter with experience in order processing Ability to work in a fast-paced environment Proficient in use of Microsoft Office products (Outlook, Word, Excel) required Experience with CRM Systems; SAP, Oracle and SalesForce knowledge is a plus Detail-oriented with the aptitude to manage multiple tasks Strong analytical, troubleshooting, and problem-solving abilities Ability to adapt to changing environment without sacrificing customer satisfaction or quality Strong organization skills Aptitude to maintain composure in stressful situations and time constraints Team player with a positive attitude Self-starter Fluency in English is mandatory India Benefits include: Gratuity, Medical and accidental insurance, very attractive leave entitlement, emergency leave days, childcare support, maternity, paternity and adoption leaves, education assistance program, home office set up support (for hybrid roles), well-being support Its possible were hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out moreaveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process InterestedGreat! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out moreaveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life such as energy, infrastructure, chemicals, and minerals safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targetssustainability-report.aveva.com/ Find out moreaveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle,and provides advisory work for the IT function itself. Must have skills : Oracle CRM Service Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will advise, lead, and work on high impact activities within the systems development lifecycle. You will also provide advisory work for the IT function itself. Your typical day will involve providing guidance and expertise in technology consulting, collaborating with cross-functional teams, and delivering solutions to meet client requirements and business objectives. You will play a crucial role in driving innovation and delivering value to clients through your technical expertise and consulting skills. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Conduct research and analysis to identify technology trends and best practices- Develop and deliver technology consulting solutions to clients- Lead and manage technology consulting projects- Provide guidance and support to junior professionals Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle CRM Service- Strong understanding of CRM concepts and best practices- Experience in implementing and customizing Oracle CRM Service- Knowledge of Oracle CRM Service modules and functionalities- Experience in integrating Oracle CRM Service with other systems- Good To Have Skills: Experience with Oracle Fusion Middleware- Experience in Oracle CRM Service configuration and administration- Knowledge of Oracle CRM Service security and access controls Additional Information:- The candidate should have a minimum of 5 years of experience in Oracle CRM Service- This position is based at our Bengaluru office- A 15 years full time education is required Qualification 15 years full time education

Job Summary We are seeking a highly skilled and experienced Senior Business Data Analyst to join our Entitlement and Install Base Master team. You will play a crucial role in driving the Install Base (IB) data strategy and vision. Your deep understanding of Install Base and Renewals business processes will be instrumental in ensuring accurate and efficient management of our Install Base Data. Job Requirements Drive the Install Base data strategy and vision, collaborating with cross-functional teams to define and implement data management processes and standards. Develop a comprehensive understanding of the Install Base and Renewals business, including key metrics, processes, and customer lifecycles. Drive Enterprise projects ensuring alignment with organizational goals and objectives. Collaborate with stakeholders to gather requirements and translate business needs into technical solutions for Install Base data management. Collaborate with cross-functional teams to define and implement data governance policies and procedures. Perform in-depth data analysis and validation to identify trends, patterns, and insights that drive business decision-making. Collaborate with IT teams to enhance data systems and tools supporting Install Base data management, ensuring data quality and accessibility. Provide guidance and support to cross-functional teams on Install Base data-related matters, acting as a subject matter expert. Identify opportunities for process improvements and automation to streamline Install Base data management and enhance operational efficiency. Stay up-to-date with industry trends and best practices in Install Base and Renewals business processes and data management. Coach and mentor team members to foster their professional growth and ensure smooth operations, promoting a collaborative and high-performing environment. Education 8+ years of experience as a Business Analyst, with a strong focus on Install Base and Renewals business processes. Proven track record of driving data strategy and vision for Install Base. Expertise in SQL querying and experience in working with complex relational databases. Proficiency in data analysis and manipulation techniques, including data cleansing, transformation, and validation. In-depth knowledge of Install Base and Renewals business processes, including customer lifecycles, product entitlements, and renewals workflows. Strong problem-solving and analytical skills, with the ability to translate business requirements into technical solutions. Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels. Detail-oriented with a focus on data accuracy and quality. Self-motivated and able to work independently with minimal supervision

In This Role, Your Responsibilities Will Be: Key account management Take ownership of individual booking/target. Achieve budgets for a given year. Target customers, install base with various solution offerings. Work closely with the region team, channels/distributors, industry verticals, and lifecycle services. Develop new ESPs and OEMs for incremental growth. Drive business development and market engagement, and build a funnel around uncovered markets and geographies. Who You Are: Technically minded with a minimum of six to fifteen years of relevant work experience. Experience in selling pneumatic products and field instruments such as solenoid valves, proximity sensors, and pressure regulators. Knowledge of valve automation . Understanding the offerings of Competition Industry knowledge for process industries, chemical, power, etc. Overall Market knowledge, Customers etc. For This Role, You Will Need: Proficient in English, both spoken and written. Knowledge of computer based administrative systems (Outlook, Word, Excel, Oracle) Knowledge of products within pre-defined scope of business unit Ability to adapt quickly to new situations and/or circumstances. Work well within a team. Ability to meet people with confidence and reservation. Preferred Qualifications That Set You Apart: BE/B-Tech in Instrumentation / Mechanical / Electrical Degree. At least 6 to 15 years of working experience in a similar field.

Role & responsibilities Experience in at least 1-2 implementation projects in at least 1-2 support projects in working for US customers Expert level knowledge in following modules: Oracle Service Contract Oracle Install Base Oracle Depot Repair

Job Summary: If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Measurement Products (Pressure transmitters, Temperature transmitters, Radar Level transmitters, Wireless transmitters and corrosion-erosion sensors), Flow Products (Coriolis Mass flow meters, Magnetic flow meters, Vortex flow meters, Clamp on ultrasonic flow meters), Liquid, combustion and Flame & Gas Products in Vizag territory of South Region. In this Role, Your Responsibilities Will Be: Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in assigned territory/region. Responsible for Booking Targets, tracking all end user projects in advance and positioning & upselling our product portfolio. Handles and collaborates with field sales team having overall responsibility to Meet/Exceed Budget/Targets. Extensive travelling within defined region, Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business. Creating primary demand for Measurement solutions products. Develop and build links with key customer decision-making teams to influence and gain market share of Measurement solutions products. Protecting and expanding install base at customers. Regular meeting with key customers top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets. Team Collaboration: Internal / external customers communication, open-mindedness, and conflict resolution when working with other team members on a joint objective. Ensure following all Emerson Values and Ethics standards. Who You Are: You are a committed sales professional who has a track record of exceeding results, who gets results, ensures accountability, demonstrates strong customer focus. You show resourcefulness and are resilient towards goals. You always keep the end in sight; puts in extra effort to meet deadlines. For This Role, You Will Need: Tech Savvy, Demonstrate Good Presentation Skills. Agile, Result oriented with customer centric approach, with good communication skills. This role demands frequent travelling to the customers in industrial clusters. Strong Customer Focus with Sales Experience with adequate technical knowledge of field instrument products. Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners. Great Teammate and collaborates well. 3 to 5 years relevant experience Degree or equivalent in Engineering in Instrumentation Competencies. Customer Focus Communicate Effectively Action Oriented Being Resilient Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

Tech Mahindra Ltd. is looking for License Management Optimization Evaluator to join our dynamic team and embark on a rewarding career journey. Evaluate and analyze global software license usage across the install base to identify underutilized or non-compliant licenses. Collaborate with procurement and IT asset management teams to track and optimize software deployments. Develop strategies for license consolidation, renewal, and cost reduction. Generate detailed reports on software entitlements, consumption patterns, and compliance risks. Support internal audits and vendor audits by providing license metrics and documentation. Utilize data from multiple sources to build accurate license models and optimization plans. Recommend best practices for software license lifecycle management. Coordinate with global teams to standardize and streamline license management processes.

MISSION 1. Define Lead Digital Energy Services Operation Efficiency Plan Deploy key internal processes, tools, including guidelines for Utilization/Absorption Ensure yearly capacity planning process/production linked to growth ambition and utilization, absorption efficiency action plan. Monitor progress as per backlog build up and capacity. Build current state and future state model by leading Service Efficiency Execution, from assessment to performance outputs, with very strong customer satisfaction mindset. Work closely with top countries to ensure alignment and execution of an agreed plan with support from SE Digital, LoB and Commercial 2. Drive Demand Creation with Modernization Operational Marketing Programs for growth across top countries, Legacy BMS IB transitions : Track Installed Base by deployment of Global tools such as IB Genius, Platforming tools, drive monetization by clear program to be deployment by Category Managers/Country Work closely with Line of Business on Offers, tools, and sales enablement to support country operations in accelerating transitions Monitor progress, country maturity, and drive good practices sharing Leading KPIs Utilization % and Absorption/Chargeability Rate % EBO Modernization / transitions, Modernization growth REQUIREMENTS Working E xperience: Preferred University Master s degree (Engineering and/or Business) Master s degree in international business management (MBA) will be a plus Minimum 8 years in customer interfacing roles preferably in multi country role. Previous experience in Services especially in Services Tools/bfs/ServiceMax On site deployment, IB Intel and Salesforce is a strong plus. Strong knowledge of Key service operations KPIs, and actions needed to improve. Ability to understand, influence convince customers and internal stakeholders in a complex, fast moving set up. Ability to manage multiple senior stakeholders in across Zone/Division and Countries with country and customer interest as a priority. Strong skills using Microsoft Office suite of applications (Excel, Word, Powerpoint) Business Understanding : Strong on boarding will be provided on DE Offers and Services with key leaders. Service business models, processes, tools. Good Verbal and Written communication skills in English Ability to simulate estimation models to forecast and drive decisions. Analytical critical reasoning and quantitative analysis skills a plus AREAS OF RESPONSIBILITY (Describe the nature, scope, level of improvements to new ideas, etc.) LEVEL

Changing lives. Building Careers. Joining us is a chance for you to do important work that creates change and shapes the future of healthcare. Thinking differently is what we do best. To us, change equals opportunity. Every day, more than 4,000 of us are challenging what s possible and making headway to help improve outcomes. Tasks and responsibilities : Management of technical service operations of assigned India and subcontinent. Works with Service, operational and commercial leadership to develop local service product portfolio Works with Service, operational and commercial leadership to develop Service Marketing. Manage sales of service Drives Management of installed base process including if needed, Audits Works with Service and commercial leadership to set the prices for service products and service solutions Manages the service logistics and its communication in India and subcontinent by partnering with local and remote operational leaderships Works with internal and external customers/distributors to provide technical support and repair Works within Integra colleague base to communicate common concerns and problems in line with Integra policies and procedures Works with technical managers on technical and work-related matters Responsible for identifying non-compliant service processes and procedures and implementing corrective actions Responsible for implementing and optimising Integra s Service global processes to the local organization Strives for optimal customer satisfaction Partners with Service Operational leadership on Service parts forecasting Supports other departments with respect to technical aspects Communicates to commercial team to convey customer perceived equipment problems Presents a professional company image at all times Communicates and coordinates with recalls, TSAs, adverse events Partner with leadership on delivery of training (incl. train the trainer) to distributors and customers upon approval of Service and commercial leadership. Communicates with major (key) accounts, Senior Manager, APAC , with several authorities such as Ministries of Health Liaison with Management and personnel in the provision, accuracy, maintenance, amendment and retention of Quality Policy, Procedures, working instructions and forms The provision, maintenance and monitoring of a current library of technical documents, directives, standards, approved codes of practice, and method statements (if applicable) The preparation for review, implementation and monitoring of effective processes that provides the evidence of compliance with relevant directives, standards, technical, legislative, industry or trade requirements The preparation for review, implementation and monitoring of effective processes that meet the goals and objectives of the company The provision, maintenance of installed base records, relating to customers and product traceability Works with Service and Quality leadership to develop local Quality Management System to enable local process owners to locally release and implement the relevant global processes (if applicable) Correct maintenance of technical files, Non Conforming Product, reporting, labeling and disposition. Works with Service and quality leadership to develop training, introduction into quality relevant issues of the company and continuation of quality related training, Corrective & Preventative Action Programs and participate in defined Internal Audit Programs Regular analysis and reporting to the service and quality leadership on the effectiveness and efficiency of the Quality System. In particular Corrective Action Programs, Vigilance and Regulatory Affairs, Product Recall, Advisory or Warning Notices, Customer Complaint The effective presentation of statistical information to management, that provides an accurate and factual analysis of after sales product performance. Identification and the highlighting to management areas of the company where the Quality performance is ineffective. Presentation to Management of improvements or changes to the Quality Processes. Provide an interface between the company, customer, manufacturer, legislative or regulatory body for all matters associated with product recall, product advisory notices, incident investigation or reporting. Provide an interface for the reporting, recording and assignment of Customer Complaints. Provide an interface for the co-ordination of External audit by notify bodies or customers.Provide the interface for the support of all levels of management and company personnel for Quality related matters Provide input into Product discontinuations (End of Sales, End of Service, End of Life) Manages communication hereto, makes sure timelines are kept and legal local requirements are considered. Qualifications: Minimum Bachelor in Electronics or Mechanical engineering or equivalent Experienced Manager with minimum of 8 years of experience Experience of a similar field service role, ideally within the medical industry Be able to communicate fluently in English Ability to travel 20-40% of the time

Position Purpose/Summary The Account Manager will be in charge of bringing in business from green field projects while maintaining constant contact with both new and current clients by concentrating on Premium Commercial prospects that complement HBSs technology and the clients daily operations. The Account Manager will interact with the customer for the IBMS/EVL Business and serve as the new customers or accounts trusted advisor. Key Accountabilities / Deliverables of the role KEY INDIVIDUAL ACCOUNTABILITIES / DELIVERABLES Customers: Understand the customer s industry drivers, business objectives, and organisation so that effective growth / maintain / manage strategies are developed which will underpin the value that Honeywell brings to the customer to drive to real business outcomes. Develop, own and lead the deployment of growth / maintain / manage strategies for the territory-assigned Account Portfolio. Develop and sustain long term customer relationships, establishing these relationships while engaging customers at all levels of the customer organisation including senior facilities managers and C-level executives. Champion the customer s needs and requirements within the Honeywell organization, and work closely with the Management Team to ensure 100 percent customer satisfaction. Actively utilise the customer surveying solutions made available by the business. Deploy strategies to understand the key influencers in the customer organisation and their key pain points. Sales Excellence: Achieve Sales Orders Annual Operating Plan (AOP) targets) while following established pricing policies. Manage and maintain a balanced approach to superior customer service and strategic account planning, quarterly booking results and long term customer goals. Identify install opportunities and focus on providing consultative support by building value propositions for the customer. Manage and build customer contacts, serving as the customer s ambassador, trusted advisor and advocate. Engage and inform the sales team on any potential new sales opportunities within the territory-assigned Account Portfolio. Establish oneself as an advisor on customer relationship strategies, account and sales plans, proposal strategies and contract negotiations. Manage all sales related activity through the accurate, timely and detailed use of the Customer Relationship Management (CRM) tools. Effective Team Member: Collaborate with Honeywell team peers to share and impart knowledge. Leverage resources to address customer drivers and initiatives in a consultative manner. Guide and leverage management and executive sponsor interactions with the customer. Maintain a high degree of awareness of customer s next best alternatives and communicate competitive challenges to sales management and technology teams in a timely manner. Understand and manage any conflicts or overlaps within the Account Portfolio. Actively embrace the HBS Sales Management Operating System to include one on one s with the Install Sales Leader, team calls, forecasting calls, opportunity reviews, Plan to Make Plan (PtmP) development with timely and accurate updates. Financials: Responsible for achievement of margin, orders and plans for the territory-assigned Account Portfolio. Deliver a year on year growth in margin, orders for the territory-assigned Account Portfolio in order to meet both annual and long term growth expectations. Key Success Factors (Key Metrics / KPIs / Deliverables) Orders and margin above set quota in support of Annual Operating Plan (AOP) Accurate forecasting of orders and growth opportunities Ensure customer satisfaction in line with Net Production Scores (NPS) Number of customer visits per week / month Increase in sales through adjacent offerings Actively builds customer relationships and positions oneself as trusted advisor Sets in place customer specific plans to drive growth and conduct twice yearly customer facing business reviews. Education / Qualifications Basic qualifications: Trade or degree qualified in a business or engineering related discipline Professional Skills / Knowledge Proven experience in selling to senior customer stakeholders Track record for establishing and building credibility within relevant industry and technical environment Strong organisational skills with ability to orchestrate and manage install base growth Decisive, high energy and ability to energize others Excellent negotiation skills with the ability to understand the customer needs and articulate total value offerings to customers Ability to clearly demonstrate how solutions map to customer needs. Compelling presentation and communication skills Ability to build relationship strategies, account and sales plans, and proposal strategies Ability to prioritize and focus efforts on best opportunities (short and long term) based on business needs. Capacity to push self and others to achieve bottom line results Show balance and persistence in customer follow-up Proven ability to secure and finalise the sale Demonstrate in-depth industry and market knowledge Understand the life cycle value proposition of HBS and its offerings Demonstrate a well-developed sense of the customers business, their drivers, and their organization. Financial and business acumen Demonstrate an understanding customers decision making processes, buyers, and influencers. Knowledge of HBS processes, commercial terms and contract terms. Basic understanding of Honeywell portfolio across Line of Business, verticals and applications.

Job Title Clinical Sales Specialist - MR Job Description Business Title: Clinical Sales Specialist - MR Job Summary: The Clinical Sales Specialist is responsible for developing and executing the Go to Market approach for SmartSpeed and other MR Software suites. S/he is responsible for executing sales efforts for assigned software-based products and developing comprehensive strategic and tactical sales plans to achieve sales targets and market share objectives, working under limited supervision. The role identifies business opportunities and leverages a deep understanding of clinical and technical aspects. s/he must mine our existing install base and prepare curated solutions for each customer segment. The role informs and advises customers on the latest technological innovations to existing installations, and addresses inquiries to enhance satisfaction and achieve sales goals. The role prepares detailed analyses, reports, and performance metrics on sales activities, customer interactions, market trends and ensures post sales usability of these software suites. S/He should also support and coach the other Sales and Clinical teams in the Market and ensures Marketing strategy and plans are aligned. You are responsible for Sale of MR Software Suites - SmartSpeed, Cardiac Suites etc. Designing Marketing campaigns, local proof points and testimonials Driving Sales enablement initiatives Working closely with Global and Market counterparts Working Closely with Clinical team for sales enablement and post sales adoption of these software packages Creating adoption reports and automate software utilization and benefit reports. To succeed in this role, you should have the following skills and experience Clinical application experience is preferred Software or solution sales experience is preferred Work experience of 8+ years Experience of working in medical device industry (added advantage) Ability to work in complex and ambiguous situations Ability to work closely with sales and customers In return, we offer you A fantastic opportunity to accelerate a cutting-edge business known for its innovation across the world. The opportunity will provide the candidate a fantastic journey to enhance his/her learning curve and ability to manage a strong PnL with immense growth opportunities. How we work at Philips Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart - which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home - for our hybrid roles. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Our hybrid working model is defined in 3 ways: We believe in the importance of impactful collaboration: Theres a certain energy when everyone s in the same room that can heighten idea generation and creative friction needed for problem-solving. We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis. We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best. Why should you join Philips?

Key Responsibilities: Industrial Automation expert with strong ability to build optimized architectures fitting the needs of the customer. Underlying this ability is a broad technical knowledge in terms of: Tested Validated and Documented Architectures (TVDAs) Automation technology (Local geographical standards, understanding of Automation system issues, competitors) Networks (Principles, connectivity, limitations, performance) Hardware & Software systems (preferably PlantStruxure Architecture) Industry Business installed base offer: migration from and interconnection with the Industry Business legacy offer. Solid commercial attitude which allows the SAE: Technical backbone of the salesman, understand the customer and their business To propose an optimum architecture according to the customers needs providing a clear explanation to the sales force and customer the strengths and weaknesses of the solutions communicating the differentiating elements in a simple and convincing way. Strong and open competency to communicate with Product Application Expert (PAE), System and Architecture Expert (SAE) peers, and the global SAE program management team. Provide expert pre-sales support to the sales force on process automation architectures in order to help accelerate sales growth and increase opportunities conversation rate Obtain detailed requirements and constraints from the customer, assist the customer in defining the best implementation (validate, optimise and differentiate) of the selected system architectures. Select the most appropriate TVDA architectures to meet the customers requirements. Adjust and optimise the architecture(s) most appropriately to meet the customers needs. Explain the technical advantages and disadvantages of the proposed architecture(s). Create value and differentiation by providing system & architecture pre-sales expertise to the customers, where relevant (pre-project consultation, feasibility study, audit ) in a for-a-fee mode. Key Activities: Provide front and back office pre-sales support for the sales organisation. Visit customers together with the sales force or following their requests Within the requirements and constraints of the functionalities of the solution/application under analysis, recommend and develop a competitive architectures (based on TVDAs or customize typical architectures) and recommend system implementation which optimally meets the customer needs & requirements Introduce and promote the complete EcoStruxure Architecture offer in terms of strengths and weaknesses and possibilities. Build demos to help the customer visualize the main solution concepts (proof of concept (POC)) Be the main technical customer interface for system and solution contracts Provide expert support: assist/lead the system & architecture definition with the customer and create value by advising the customer on advanced issues (Principles, feasibility, limits & constraints, performance) Provide recommendations & support in terms of migration from or interconnectivity with the Industry Business Legacy offer. Answer deep technical questions on integration/compatibility of components inside an architecture Develop required technical and commercial argumentation documents. Help to close the deal by providing differentiating elements to sales for the commercial argumentation Work closely with other SAEs and PAEs locally and within the global community in order to provide the customer with the best solution. SAE in coordination with sales force to actively detect and follow up leads to reorient towards billable pre-sales / pre-project services, such as pre-project consultation project, feasibility studies, site audits. Actively contribute to a global network of system and architecture experts as part of the global SAE Program: Sharing Success Stories and/or Best practices Supporting cross country opportunities Monthly webinar participation & Input When in a senior SAE role, coach & mentor junior colleagues. Key Competencies: Knowledge & Capabilities Customer focus, listening and communication skills Analytical skills Can translate an automation solution in an architecture and system implementation recommendation - customized where required and integrating third party components where required to optimally answer to the specifications of the solution. Technical component & connectivity expertise Broad in terms of features, application & field of implementation Deep in terms of connectivity, performance, compatibility, limitations & constraints of products combined into architectures In general deep for Industry Business products, broad for 3rd party components Deep commercial and technical knowledge about the PlantStruxure architecture, and competent to use this knowledge to: Link the specific customers needs to UVPs of the system platform Identify limitations/constraints High level of Industry Business offer knowledge, and the broader Schneider Electric portfolio and able to detect & escalate leads and opportunities to sales force and specialized pre-sales. Scope: Complete process automation and control architecture and system offer Tested Validated and Documented Architectures (TVDAs) Automation technology (Local geographical standards, understanding of Automation system issues, competitors) Networks (Principles, connectivity, limitations, performance) Hardware & Software systems (PlantStruxure Architecture) Industry Business installed base offer: migration from and interconnection with the Industry Business legacy offer. Stakeholders: Reports to: Located within Country Sales organization in order to be close to the Customers and Sales organisation, and must remain in close contact with the Country Solutions Marketing organization, Product Experts, and Global SAE Program team. Internal Country Sales organization Country Solutions Marketing organization Product Experts Vertical Solution Expert System and Architecture Experts Product Application Experts Marketing and Offer Development Teams External Target Customers Trade Associations Standards bodies Channel partners distributors, Sis

Job Summary: The Regional Product head (RPH or equivalent experience) at Emerson India plays a crucial role in driving orders growth in the designated region for all businesses within Systems & Software (Process Systems and Solutions, Power & Water Solutions, Reliability Solutions, Energy Transportation Solutions, Industrial Softwarization) and leading key accounts management, customer engagement, and driving the day-to-day Business Unit orders budget and POR for the region. Reporting to the regional sale head, this individual is responsible for aligning sales strategies with annual business objectives, influencing senior leadership, and providing support to Branches / Channel Partners to ensure above year-over-year market rate growth. With a strong focus on booking management and resource alignment, the RPH ensures technical support, quote response, pricing, and deliveries to meet the regions market requirements act as a link between the field staff and support functions within Emerson. As Sales Professional, You Will Focus On: Lead regional bookings POR, meeting and exceeding the regional orders budgets. Organize sales resources to support territory and account plans that improve growth Responsible for forecasting weekly, monthly, quarterly and annual booking, POR planning and compliance, CRM management Deliver booking growth within the region and ensure major opportunities are covered and positioned for a win Act as voice-of-the-customer conduit between the field and support functions within Emerson Coordinate regional sales activities, such as, Roadshows, Marketing events, new product launches, account assignment, and ongoing customer needs Lead and handle Service team for Maharashtra and Chhattisgarh install base Engage into the assigned marketplace with complete SYSS portfolio encompassing Process Systems and Solutions, Power & Water Solutions, Reliability Solutions, Energy Transportation Solutions, Industrial Softwarization Support AR and Sales Teams as needed. Booking coordination with Legal, finance and collection of advance payment where applicable. Align with all vital regional and Business Unit Checkpoint Controls Who You Are: You identify and seize new opportunities and build collaboration allowing others across the organization to achieve shared objectives. You establish and maintain effective customer relationships and win concessions without damaging relationships. You find and champion the best creative ideas and actively move them into implementation. You quickly and conclusively take actions in constantly evolving, unexpected situations. Works in close co-ordination with regional Teams & Leadership. For This Role, You Will Need: Bachelors degree or equivalent experience" in engineering. A demonstrated ability in technical Sales, business Development in the field of Controls System, Software and reliability Solution with excellent track record of driving growth Consistent track record of engaging with large clients and corporate houses with experience of maintaining a strong leadership connection Very strong technical skills to be able to empower and engage with End Customers and Consultants Problem solver with excellent communication, presentation, interpersonal, and prioritization skills; highly organized and diligent Excels at self-managing workload and implementing multiple concurrent projects to meet deadlines. Ability to handle conflicting priorities from customers and demonstrate resilience and strong influencing skills to handle them effectively. Our Culture & Commitment to You . .

Job Summary: If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Analytical Products in North Region. In This Role, Your Responsibilities Will Be: Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in region North. Responsible for Booking Targets, tracking all end user projects in advance and positioning upselling our flow portfolio products. Manages and collaborates with field sales team having overall responsibility to Meet/Exceed Budget/Targets. Extensive travelling within North India , Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business. Creating primary demand for Emerson s Analytical Products ( Liquid Combustion and Flame and Gas ) portfolio Products, plus Analytical systems for process /power industry Develop and build relationships with key customer decision-making teams to influence and gain market share of Emerson s Analytical portfolio Products/Systems. Protecting and expanding install base customers. Regular meeting with key customer s top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets. Team Collaboration: internal / external customers communication, open-mindedness, and conflict resolution when working with other team members on a joint objective. Ensure following all Emerson Values and Ethics standards. Who You Are: You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach. For This Role, You Will Need: Tech Savy, Demonstrate Good Presentation Skills. Agile, Result oriented with customer centric approach, with good communication skills. This role demands frequent travelling to the customers in industrial clusters of India. Strong Customer Focus with Sales Experience with adequate technical knowledge of Flow technology field instrument products. Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners. Great Teammate and collaborates well. 5-7 years relevant experience Candidates having experience in selling / handling Analytical products will be added advantage Preferred Qualifications That Set You Apart: Degree or equivalent in Engineering in Instrumentation/Chemical Our Culture Commitment to You: . .

Oracle Cloud Implementation: Lead the implementation ofOracle Cloud Installed Base solutions, including system design, configuration,testing, deployment, and optimization, master data setup, flexfields and mashupsubtabs. - Process Optimization: Design and optimizeinstalled base processes to improve efficiency, accuracy, and customerexperience - Project Management: Oversee project timelinesand deliverables, manage resources, and ensure projects are completed on time,within budget, and to specification - Stakeholder Collaboration: Work closely withfinance, IT, sales, and customer service teams to ensure the installed basesolution aligns with business needs and integrates smoothly with other systems - System Understanding: Working knowledge ofbusiness asset tracking needs, extend installed base solution into mashupsubtabs if required, understand flexfield capabilities and constraints ininstalled base application. Required Qualifications: - Bachelors degree in Computer Science,Engineering or a related field. - Minimum of 4 years of experience in installedbase focused on Oracle Cloud solutions - Demonstrated experience in successfullyimplementing Oracle Cloud Installed Base modules - Strong project management skills andexperience leading complex projects. - Deep understanding of asset lifecycle - Excellent analytical, problem-solving, andtechnical skills - Effective communication and interpersonalskills for managing diverse stakeholder groups Preferred Qualifications: - Oracle Cloud Order Management Certification Maintenance Management Key Responsibilities: - Oracle Cloud Implementation: Lead theimplementation of Oracle Cloud Maintenance Management solutions, includingsystem design, configuration, testing, deployment, and optimization - Process Optimization: Design and optimizemaintenance management processes to improve efficiency, accuracy, and customerexperience - Project Management: Oversee project timelinesand deliverables, manage resources, and ensure projects are completed on time,within budget, and to specification - Stakeholder Collaboration: Work closely withfinance, IT, sales, and cloud supply chain teams to ensure the maintenancemanagement solution aligns with business needs and integrates smoothly withother systems - System Understanding: Have a working knowledgeof Maintenance Management processes like understanding Preventive Maintenance, Corrective Maintenance, Maintenance Programs, Maintenance Work Requirements, Maintenance Forecasts, Maintenance Work Definitions, Maintenance Work Ordersetc

In this Role, Your Responsibilities Will Be: Take ownership of Individual booking / Target. Achieve budgets for given year. Target customers, Install base with various solution offerings. Work closely with Region Team, Channels/Distributers/ System Integrators, Industry Verticals, Lifecycle services business development team. Support Channels/Distributers/ System Integrators, ESPs, OEMs for incremental growth. Drive Business Development, Market engagement and build Funnel around uncovered markets and geographies. Who You Are: You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You make significant progress and remains calm and composed, even when things are uncertain. For This Role, You Will Need: Technically minded with minimum of 10 to 12 years of significant work experience. Significant Experience in selling PLC s, SCADA DCS. Knowledge of IIOT or Industry 4. 0 Knowledge of IIOT or Industry 4. 0 Experience of handling private as well as government customers and System Integrators (SIs). Understand the working of System Integrators. Understanding the offerings of Competition. Overall Market knowledge, Customers in the Region of Gujarat Madhya Pradesh (MP), etc. Preferred Qualifications that Set You Apart: BE- Instrumentation/ BE- Electronics Communication/ B. Tech 10 to 12 years working experience in similar field. . Emersons compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship . We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

In this Role, Your Responsibilities Will Be: Take ownership of Individual booking / Target. Achieve budgets for given year. Target customers, Install base with various solution offerings. Work closely with Region Team, Channels/Distributers/ System Integrators, Industry Verticals, Lifecycle services business development team. Support Channels/Distributers/ System Integrators, ESPs, OEMs for incremental growth. Drive Business Development, Market engagement and build Funnel around uncovered markets and geographies. Who You Are: You serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. You make significant progress and remains calm and composed, even when things are uncertain. For This Role, You Will Need: Technically minded with minimum of 10 to 12 years of significant work experience. Significant Experience in selling Solenoid Valves, Pneumatics, electrical automation products, field instruments such as Pneumatic Cylinders, Solenoid Valves, Pneumatic accessories, Proximity Sensors, Pressure regulators, Knowledge of IIOT or Industry 4. 0. Knowledge of Electro Pneumatic applications. Industry Knowledge for Industrial Automation, Factory Automation, Machine Automation, Pharma machines, Food beverages, Plastic Packaging Machines, Marine, Railway Applications, etc. Experience of handling private as well as government customers and handling Channels/ Distributors/ System Integrators. Understanding the offerings of Competition. Overall Market knowledge, Customers in the Region of Gujarat. Preferred Qualifications that Set You Apart: BE- Instrumentation/ BE- Electronics Communication/ B. Tech/ BE-Mechanical 10 to 12 years working experience in similar field. . Emersons compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees. We are committed to creating a global workplace that supports diversity, equity and embraces inclusion . We welcome foreign nationals to join us through our Work Authorization Sponsorship . We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Skill required: Contract Services - Contract management Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.You will be responsible for Contract management wherein you will manage the processes whereby the performance of client work is coordinated with the contract rights and obligations of the parties to ensure contract compliance (or that the contract is modified as appropriate). It also involves managing contract creation, execution and analysis to maximize operational and financial performance at an organization, all while reducing financial risk. The team works on creating and reviewing contracts, contract summary creation, contract management with experience in the legal background. What are we looking for? Bachelor's degree or equivalent experience; Significant experience working with a variety of contract types (i.e. preparing, reviewing and negotiating) and contract processes (i.e. implementation, etc.) Past experience with drafting agreements in following areas:IT, Marketing, Professional Services, Facilities, MRO. Must be able to clearly state and convey legal positions Prior experience working in IT or Professional Services industry is an advantage Knowledge and understanding of procurement industry is an advantage Experience with contract reporting necessary (i.e. total number of contracts, number of suppliers under contract, and other indicators) to assess progress and effectiveness of the contract function Experience responding to complex inquiries regarding contract obligations and redlines/revisions Demonstrated leadership skills in a team setting where team members are not direct reports Demonstrated ability to deliver results with cross-functional teams Strong proficiency in Microsoft Outlook, Excel, PowerPoint, Access, Word Ability to travel up to 20%The Procurement Contract Manager will facilitate the development and execution of a variety of third party commercial contracts in accordance with our client's policies and procedures, applicable laws, and other requirements. The Procurement Contract Manager will provide guidance to the client's business units and project teams on contract management and policy compliance matters, and may lead more than one engagement. You ll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting waysIf you're looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you ll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. The key aspects and responsibilities of your role will be: Specific focus within a day to day working environment on the review and enhancement of client process with a view to optimization Experience with Business Excellence initiatives Ability to lead cross-functional project teams S Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualifications Any Graduation

We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!! Smart infrastructure from Siemens makes the world a more connected and caring place- where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions. About The Role : Ensure customer satisfaction from service contracts as well as service project management. Creating business impact and sustainability through year-on-year service bank growth. Acquisition spare and small project from existing customer accounts to impact the business growth. Managing the P&L for the assigned projects, contracts and ensure committed profitability. Maintain the cash flow for the assigned projects. Support sales team through generation of leads, cost optimization and customer connections. Acquisition of sustainable talents and retention of potential resources in the organization. Planning and deployment of resources to ensure maximum productivity. Enhancement of technical knowledge of service delivery team through proper planning of trainings and on-job deployments. Maintain documents for internal and external audits to ensure zero deviation in business process. Maintaining EHS policies to ensure zero tolerance in safety. Explore potential Digital transformation of traditional business Make your mark in our exciting world of Siemens. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Smart Infrastructure athttps://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens

Execute all service activities assigned to him/her , which are coordinated via Customer Care Centre in an adequate and appropriate manner. It will include all service activities , Preventive maintenances and system updates. Area of Responsibilities Perform installations, start ups, maintenance, repairs and updates of all products within area of operation assigned. Communicating and coordinating all service operations for the region & install base assigned under operative advises from Customer Care Centre. Supporting the SERVOR Service process and ensure optimal performance in all related process activities. Escalate incidents according to the defined parameters and inform the Customer Care Centre. Inform Uptime Service Centre on all technical escalation issues and execute as per their guidance/direction. Report any Customer complaints with proper documentation to the CCC & Group Leader. Ensure the proper use of tools & test equipment and report it on respective service report. Using Online service/diagnostic tools and maintain Smart Remote Service connectivity. Compliance to National and Local regulations and safety standards, as well as technical and operational guidelines from Siemens Healthcare. Maintain highest customer satisfaction, in particular within the framework of Siemens Healthcare Customer Services. All responsibilities and jobs must be performed as cost effectively as possible, taking profitability into account. Experience : Upto 3 years of experience . Educational Qualification : BE/B.Tech or Diploma in Electronics/Instrumentation/Bio-Medical or Electronics & communication Engineering.

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes. Key Roles Planning Team: Responsible for efficiently coordinating with service technicians to meet customer s needs. Manage and maintain Service Backlog. Process Services for Install Base including Preventive Maintenance /Breakfix and any further support. Maintain Field Service Technicians planning board to optimize resource efficiency, availability and customer responsiveness. Perform duties related to invoice collection; credit validation, obtaining purchase orders and prompt invoicing of completed service notifications. Determine service stock availability and process advance shipments of service parts. Prepare and send quotations whenever required. Manage and communicate with customers, sales/service teams, and management, while adhering to all field service planning and operational requirements of the position. Coordinated logistics and supply chain to ensure timely delivery, improving order fulfilment rates. Service single point of contact for a defined geographical territory for work flow compliance, customer satisfaction and problem resolution. Track and manage information and data with attention to detail and accuracy including prioritizing activities and completing time-sensitive tasks. Strong interpersonal and customer relationship management skills. Knowledge of Microsoft applications (including Word and Excel) and SAP. Responsible for NPS/CSAT metrics for customers and partners. Work Arrangement : Hybrid Pay Range: - [per hour / annually] [Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan. ] [Commission Eligible: This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan. ] [Other Compensation: This position is eligible to earn other compensation in the form of [XX], as governed by applicable plan documents and policies. ] We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position s responsibilities, a candidate s work experience, a candidate s education/training, the position s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including [[XX] paid holidays per calendar year, ] [paid vacation days beginning at [XX] hours annually, ] [[XX] paid sick leave hours annually or as provided under state and local paid sick leave laws, ] [paid time off beginning at [XX] hours annually]; [insert Corporate or OpCo specific benefits e. g. , tuition assistance;] ; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Job Function : Customer Service Job Segment: Logistics, Supply Chain, CRM, Field Service, Relationship Manager, Operations, Technology, Manufacturing, Customer Service

Responsibilities include Developing digital service sales funnel and meeting sales quota. Understand and follow sales processes to generate revenue and digital subscription. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Identify emerging markets and market shifts while being fully aware of the new services and competition status. Deep understanding of markets, customers, and competitors to target needs and drive sales. Forecast annual, quarterly and monthly sales forecast. Generate timely sales reports. Conduct market research, trends, competitors and customer analysis. Develop and implement new sales initiatives and strategies. Meet with customers to discuss their evolving needs and to assess the quality of our company s relationship with them. Extensive knowledge of digital sales, digital platforms, technical markets, pricing models, channels of distribution, technology trends, customer buying patterns and budgeting. Job brief Digital Service Sales Engineer role is customer facing and you will be responsible to generate sales pipeline, position OpenBlue solution portfolio to the excising install-base and new customers to ensure high customer satisfaction index and expand our service business. Educate and encourage our service customers to leverage digital technology and new innovative approaches. Position JCI as their partner throughout their digital transformation journey. Educate and promote OpenBlue digital service portfolio, the IoT, Digital solutions and services within the commercial construction and vertical markets that includes existing install-base as well new customers in various vertical business. Develop and present digital transformation roadmaps to our customers, define projects and implementation and integration recommendations that best match with the customer s existing environment and that meet customer expectations. What will you need to succeed Hold a bachelor s degree in Electronic or Electrical or Computer Engineering with minimum 3-5 years of Sales experience with emphasis on digitalization and digital services. Familiarity with HVAC and Building Management System (BMS). Knowledge of common HVAC and electrical building codes, IoT, Cloud offering & Industry 4. 0. Have Proven track record and technology expertise to drive solutions and services around Digital and Data driven services, Energy & Asset performance services, Predictive Maintenance analytics, Fault Detection & Diagnostics, System performance monitoring & reporting and Building Performance optimization. Have willingness and flexibility to travel up to 50% of the time, domestically as required.

If you are an Engineering professional, Emerson has a great opportunity for you! We need a passionate engineer with knowledge in products, process and business. In This Role, Your Responsibilities Will Be: Provide strategy to sales channel and collaborate with regional sales to grow Flow Controls market share in the industry Leverage products, industry knowledge and process solutions to drive Fisher-NO Equal belief with customers Support the project & MRO business and engage in early end user influence of valve Specs. Develop industry specific Fisher valve solution to solve customer control valve problem Create Industry solution knowledge base, develop QBR and valve reference list Drive Site Account Plan and collaborate with the regional group to grow Fisher Installed Base Business Identify target valve application and customer sites with sales channel and Region BDM Support sales channel through Industry expertise gained from market knowledge and industry experience Work with project pursuit and regional groups to design quote/pricing strategies that maximize orders and customer satisfaction Coordinate and participate in the marketing needs of BU. Who You Are: Breakthrough thinking with a can-do attitude. Desire to work in an inclusive environment, proactively work across the organization in order to establish and achieve common goals. Actively assist in any assigned bid activities, to guarantee that the customer specifications are accurately understood, and that innovative and cost-efficient solutions are proposed. For This Role, You Will Need: Hands on knowledge and experience of control valves sizing & selection. Good interpersonal and communication skills Creating portfolios as evidence for your competency element as part of structured continued further education in engineering. Awareness of internal and industry standards as related to position responsibility (preferred). Preferred Qualifications that Set You Apart: Degree or equivalent experience in Mechanical / Instrumentation / Chemical / Metallurgical Engineering. Strong interpersonal skills and able to pitch the solution for applications. Excellent written and verbal communication skills. Ready to take up any new challenges. Experience in Handling large projects and Inhouse engineering experience.

Career Area: Technology, Digital and Data Your Work Shapes the World at Caterpillar Inc. Role Definition Provides day-to-day support to customers and field service staff in relation to product implementation, customization, questions, and problems. Responsibilities Coordinates with product development engineers to track and communicate design, development, support, and maintenance problems and solutions. Identifies, documents, and reports design, reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff. Coordinates with field support specialists and customers to address and resolve problems and expand product usage. Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues. Skill Descriptors Business Analysis: Knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders. Level Working Knowledge: Analyzes the value of a business and its functions through the value estimation of assets. Applies the prerequisites to a project before starting the business analysis process. Collaborates with stakeholders, development teams, testing teams, etc., to deliver business solutions. Documents the business case to justify the requirements of time and resources of a project. Utilizes diverse analysis tools and methodologies to group different business activities based on shared characteristics or similarities. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience: Differentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Extensive Experience: Reviews others writing or presentations and provides feedback and coaching. Adapts documents and presentations for the intended audience. Demonstrates both empathy and assertiveness when communicating a need or defending a position. Communicates well downward, upward, and outward. Employs appropriate methods of persuasion when soliciting agreement. Maintains focus on the topic at hand. Software Change Request Management: Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff. Level Extensive Experience: Describes methods for estimating costs for request fulfillment. Defines responses for non-standard or unsupported change requests. Contributes to the design and development of request process flow and templates. Clarifies description, components affected, need, cost estimate, risk, resources, status. Manages all aspects of the change request process. Researches new tools and techniques for monitoring product efficacy. Software Engineering: Knowledge of software engineering; ability to deliver new or enhanced fee-based software products. Level Working Knowledge: Identifies considerations for product integration with multiple platforms and systems. Works with development or delivery of a software package or component. Describes phases, activities, deliverables and processes for a specific methodology. Works with structured documents for developing features, functions, plans and schedules. Describes software design practices, technologies, and considerations. Software Problem Management: Knowledge of strategies, practices and tools for resolving software problems; ability to manage software problems in installed software products. Level Working Knowledge: Documents resolution progress and provides feedback to customers. Describes issues and consideration for resolving problems involving other products or vendors. Works with tracking and resolving common types of problems for a product or product group. Describes actions, tools, and procedures for problem reporting, solving, and resolution. Cites examples of unusual problems; follows proper notifications and escalation procedures. Software Product Business Knowledge: Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. Level Extensive Experience: Participates in enhancing the sales process and expanding sales opportunities. Collects, documents, and maintains product functional requirements; makes recommendations. Supports and participates in major installations and customizations. Maintains and disseminates information on customer use and experiences. Has knowledge of all advanced business features and functions of the product. Relates experiences with unusual or non-traditional uses; assesses opportunities and challenges. User Acceptance Testing (UAT): Knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users. Level Extensive Experience: Compares and contrasts features and benefits of major acceptance testing frameworks. Critiques user acceptance plans for appropriateness and completeness. Develops approaches for acceptance testing following legal or contractual agreements. Monitors end-users in defining the testing environment and acceptance criteria; explains the importance of being actively involved in test designs and other testing phases. Applies user acceptance testing in typical software development scenarios. Consults on test strategies, components, processes, plans and approaches during the user acceptance testing process. Posting Dates: March 27, 2025 - April 9, 2025 Not ready to applyJoin our Talent Community .

To be responsible for the execution of regional strategy pertaining to CTS Support to sales as well as operations Follow-up with customers and dealers to acquire orders. Follow-up and virtual meetings with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, to achieve a business level in line with installed machine population base. Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans. Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of spare parts, Ad -hoc, fixed price, element business, standard service plans to customers and all potential customers. Experience of territory handling and good collaboration among the team. Fixed price quote creation through CPQ and update the C4C proactively. Direct Sales order booking as allocated sales engineers. Dealers order booking through shop online (AC Connect) with the help of CSO. S2M orders booking and execution with close monitoring. Good collaboration with the zonal planner and central planner Monitoring of dealer s credit limit and overdue with a proper collection plan Service plans renewal lead and conversion ratio MAM2 leads and actions within 24 hrs Customer Relationship Collect customer feedback on service (direct, indirect, and dealers) Analyse escalated customer-related problems and work with service to resolve them. Analyse factors causing dissatisfaction among customers. Review measures and take corrective action in coordination with Zonal Manager/ reporting manager. Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction. Maintain regular contact with all customers. Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained. NPS follow-ups with the help of CSO and sales team Receivables Receive data on collections and dealers/ customer statements of accounts. Follow-up with customers on outstanding/ invoices on service products Ensure follow-up with dealers for collections IN ORDER TO maintain cash flow in the company and minimize outstanding. Ensure to follow the instructed payment terms and pre-approvals for all other commercial terms conditions. Ensure timely collection payments from customers to control receivables. Air audits, optimization, AirNet, and all other focus products Energy Audit - Track market opportunities, Educate customers on audit benefits. Study customer/sales-related queries on audit requirements, Use of Air scan Promotion of Air optimizing products IN ORDER TO reduce energy consumption and generate revenue. AirNet SS piping sell with the help of direct and indirect sources More focus on 1:1 and contract ratio Techno commercial acumen and understanding of Aftermarket business. Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision, Mission, and core values. Talent framework competencies Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time. Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture If in future job profile change from direct to indirect (Dealer Management) or management, ask for. Monitor dealer target achievements. Analyse dealer strength Examine dealer inventory. Review purchase order raised by dealers. Track spare parts sales on monthly basis, IN ORDER TO enhance dealer effectiveness and improve customer satisfaction. Dealer Sales Operations Monitoring (Indirect Sales) Dealer development and competency of sales/service team Mission To generate business of service products from the allotted territory with the help of sales team in line with the potential of installed base with an objective of achieving CTS growth targets within the CTS structure and guidelines. Plan and priorities sales activities towards achieving agreed business aims, especially managing personal time and productivity. Maximize the revenue and profitability of the aftermarket business across the territory by promoting sales of aftermarket products and service to new and existing customers, in accordance with agreed business plans. To achieve service excellence and customer satisfaction to generate more leads for new equipment and increase the market presence for future business growth. To succeed, you will need Knowledge and Educational requirements: Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company s market and operation. Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, well-defined plans, which will be easily communicated and implemented. Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization. Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry. Experience Requirements: Minimum 3 to 4 years experience in CTS sales/operations or relevant experience in CTS products Degree /Diploma in Engineering Personality requirements: Firm believer that there is always a better way of doing things. Resourceful/ Enthusiastic/ Open-minded. Result Oriented. In return, we offer you Excellent interpersonal skills and a team player. Excellent communications co-ordination skills. Ability to plan and organize effectively, as well as set priorities. Must be an independent, self-starter, with excellent organizational. A person who complies with our DNA => Interaction - Innovation-Commitment