Service Manager

Position: Service Manager

Company:

Location:

Roles and Responsibilities:

• Managing and guiding a team of site and service engineers.
• Using various strategies and tools to provide effective solutions to customers' concerns.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Traveling all across the country if need be.

Desired Candidate Profile

• BE mechanical
• Advanced analytical and mathematical skills.
• In-depth knowledge of mechanical engineering.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed

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• Preferably with 4-6 years of experience
• Immediate Joining preferable

Perks and Benefits

PF, ESIC, Health Insurance, Lunch, Bonus, etc

careers@minimac.in