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0 years
4 - 7 Lacs
Noida
On-site
At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. Role Description: As a Data Analyst, you will play a key role within the product team at myKaarma, working to transform raw data into accurate, insightful reports and dashboards that guide product team decisions, deliver value to dealership users, and optimize operational processes. You will be responsible for ensuring data accuracy across all reports, performing in-depth statistical analyses to uncover correlations, and creating dashboards and reports that track KPIs for both internal and external stakeholders and will collaborate closely with Product, Customer Success, Sales, and Engineering teams to achieve greater transparency, efficiency, and data-driven decision-making across myKaarma’s product ecosystem. This role offers the chance to work with a talented team and develop expertise in automotive SaaS, B2B data analytics, and performance optimization. Key Responsibilities: Ensure data accuracy across all reports, including troubleshooting of existing reports. Dive deep into company data to understand the domain, uncover relationships between variables, and apply statistical analysis techniques to conduct correlation studies. Develop dashboards, reports, and visualizations to track KPIs across product usage and performance, for a diverse set of B2B customers. Perform ad-hoc analyses to answer strategic business questions, identify trends, and highlight opportunities for optimization. Collaborate with engineers to automate recurring data processes and reports to increase efficiency and reduce manual effort. Partner with Product, Customer Success, Sales, and Engineering teams to understand data needs. Maintain clear documentation for data sources, metrics definitions, and analysis methodologies. Share best practices, tools, and techniques with peers to promote a data-driven culture across myKaarma. Required Skills and Qualifications : Strong statistical analysis skills, including experience conducting correlation studies and interpreting results Proven ability to translate datasets into actionable insights that support decision-making Proficiency in querying languages such as SQL and BigQuery for data extraction and transformation Skilled in using data visualization tools to design clear, insightful dashboards and reports for diverse audiences Nice to Have Skills & Qualifications Experience with Looker and LookML for creating and managing data models and reports Automotive industry experience We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. Health and Wellness : Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends. Time Off: Generous vacation time to recharge and balance life outside work. In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite. The starting salary range for this role is 12 Lakhs depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form. myKaarma participates in the E-Verify Program .
Posted 6 hours ago
3.0 years
2 - 9 Lacs
Calcutta
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
3.0 - 5.0 years
3 Lacs
Shiliguri
On-site
Newa Hotel & Resort is a premium property located in Gangtok, Lachen, Darjeeling, Siliguri We pride ourselves on delivering exceptional guest experiences, combining luxury, comfort, and outstanding service. We are looking for an energetic and result-driven Sales Manager to lead our sales efforts and drive revenue growth. Key Responsibilities: Develop and implement sales strategies to achieve revenue and occupancy targets. Identify new business opportunities and build strong relationships with corporate clients, travel agents, event planners, and other partners. Manage key accounts and ensure repeat business through excellent client service. Conduct market research to understand industry trends, competitor activities, and guest preferences. Prepare and present sales reports, forecasts, and performance metrics to management. Coordinate with the Marketing team to execute promotional campaigns and packages. Represent the hotel at trade shows, exhibitions, networking events, and sales missions. Negotiate contracts and close deals while ensuring profitability. Requirements: Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Minimum 3–5 years of hotel sales experience, preferably in a similar role. Strong negotiation, networking, and presentation skills. Excellent verbal and written communication skills. Ability to work under pressure and meet deadlines. Proficiency in MS Office and hotel sales/CRM software. Job Type: Full-time Pay: From ₹30,000.00 per month Benefits: Cell phone reimbursement Food provided Internet reimbursement Paid time off Experience: Field sales: 5 years (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person
Posted 6 hours ago
2.0 years
2 - 9 Lacs
Calcutta
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer obsessed, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep dive analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs, categories and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS Bachelor’s degree. Advanced level of German. (Minimum B2 or Advanced Level Certification) Minimum 2 years relevant experience in Vendor Management, Sales, E-Commerce, Account Management, Business Development, B2B services, Logistics Or In-Stock Communication skills: Ability to deliver concise & objective communication with Stakeholders and Vendors. Strong Decision making. Quick problem solving (requires knowledge of our internal tools). Influencing skills - metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) and negotiations skills. Dive Deep. Identify gaps and look for solution, by using multiple channels. Keyword navigation. Data analytics. Ability to collate clean, analyze, interpret and provide solution. Challenge and question data sources to arrive at the right data sets. Intermittent Excel Skills. PREFERRED QUALIFICATIONS Exposure to buying, planning & allocation, marketing or e-commerce will be a plus. Advanced Excel or SQL knowledge Lean Six Sigma Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0 years
1 - 3 Lacs
India
On-site
Content Creation and Curation: Developing and creating engaging content (text, images, videos, etc.) for social media platforms. Content Scheduling and Publishing: Planning and scheduling posts to maximise reach and engagement. Community Management: Responding to comments, messages, and mentions, fostering a positive and engaging online community. Performance Monitoring and Analysis: Tracking key metrics like engagement, reach, and follower growth to assess the effectiveness of campaigns and content. Trend Monitoring: Staying up-to-date with the latest social media trends and best practices to optimise strategies. Collaboration: Working with other teams (marketing, design, sales, customer service) to ensure consistent brand messaging and alignment with business objectives. Strategy Development: Contributing to the development and implementation of social media strategies. Campaign Management: Planning and executing social media campaigns to promote products, services, or events. Report Generation: Preparing reports on social media performance for management. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Posted 6 hours ago
0 years
4 - 6 Lacs
Calcutta
Remote
DESCRIPTION It's our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA (Europe, Middle East and Africa) countries. Our team provides a multi-language capability to the internal customers, and is looking for HR Contact Center Associates with German and English to join us. Reporting to a Team Manager remotely, the team acts as first point of contact for employees and managers via phone, live chat, email, and internal case management systems by answering Employee’s life-cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations as well as processing absence reporting requests. Key job responsibilities Handle and resolve HR queries in German and English by referring to documentation such as frequently asked questions and standard operating procedures and escalate where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concern for the whole employee life-cycle at Amazon. Actively seeks employee feedback to improve levels of service. Being able to work on rotational shifts in both weekends and weekdays, including holidays. BASIC QUALIFICATIONS Very good proficiency in written and verbal in German (B2 CEFR) and English (B2 CEFR). Computer skills (Windows, Microsoft Office, Outlook) PREFERRED QUALIFICATIONS Relevant work experience in administration, customer service/ call center or HR environment. Very good proficiency in additional European languages Ability to work in international teams where team members are in different locations and belong to different cultures Ability to work with confidential information Flexibility to work in a fast-paced environment Good interpersonal, communication, time management, and problem-solving skills. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0.0 years
0 Lacs
Calcutta
On-site
DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0 years
0 Lacs
West Bengal
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0 years
0 Lacs
West Bengal
On-site
DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
2.0 years
0 Lacs
Madhya Pradesh
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (German) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
2.0 years
3 - 6 Lacs
India
On-site
We are looking for a dynamic IT Sales Executive with experience in services sales and ERP product sales . The ideal candidate will have a strong understanding of IT business solutions, ERP systems, and service-based offerings. You will play a key role in generating new business, building client relationships, and driving revenue growth through tailored ERP and IT service solutions. Key Responsibilities Identify, develop, and close new business opportunities for IT services and ERP solutions. Build and maintain long-term relationships with clients, acting as their trusted advisor. Understand client business processes and propose ERP solutions and IT services that add value. Conduct product demos and presentations for ERP software and related services. Collaborate with technical and consulting teams to deliver solutions that meet client requirements. Negotiate pricing, contracts, and service agreements to achieve sales targets. Stay updated on ERP trends, competitor offerings, and market demands. Maintain accurate sales pipelines and provide reports to management. Requirements Bachelor’s degree in Business, IT, or related field (preferred). 2+ years of proven experience in ERP or IT services sales . Excellent communication, presentation, and negotiation skills. Ability to understand business processes and map them to ERP/service solutions. Self-motivated, target-driven, and able to work independently. What We Offer Competitive base salary with performance-based incentives/commissions. Career growth in a fast-paced IT and ERP environment. Training and support on ERP products and services. A collaborative team and exposure to cutting-edge solutions. How to Apply: Submit your CV along with a cover letter highlighting your experience in IT service sales. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Work Location: In person Speak with the employer +91 8823888848 Application Deadline: 24/08/2025
Posted 6 hours ago
1.0 years
3 - 4 Lacs
India
On-site
Job Title: Business Development Manager Location: Indore (Work From Office) Company: SG Gurukul Job Type: Full-Time, Permanent About the Role We are looking for a dynamic and results-driven Business Development Manager to join our growing team in Indore. In this role, you will be responsible for driving new business opportunities, building strong client relationships, and delivering tailored solutions across our core services: PR, Digital Marketing , and Influencer Marketing . Key Responsibilities Identify and engage potential clients through cold calls, emails, social media outreach , and networking . Schedule and conduct virtual and in-person meetings to present service offerings effectively. Develop and manage a strong pipeline of qualified leads , converting them into long-term clients. Serve as the primary point of contact for clients, ensuring consistent communication and service excellence. Build deep client relationships by understanding their business needs and offering customized solutions . Identify and execute upselling and cross-selling opportunities through regular client interactions. Confidently address client questions and objections to close deals. Prepare tailored proposals and impactful presentations aligned with client goals. Conduct industry research and competitor analysis to uncover market trends and opportunities. Collaborate with the internal teams across PR, Digital, and Influencer Marketing to ensure smooth service delivery. Align business development efforts with marketing campaigns and initiatives. Maintain accurate records of sales activities, client data, and pipeline status using CRM tools . Monitor and analyze performance metrics to optimize strategy and improve conversion rates. Share client feedback with internal teams to support service improvements. Qualifications Master’s degree in Marketing, Business Administration , or a related field. 1–3 years of proven experience in business development, sales, or client acquisition — preferably within the PR, Digital Marketing, or Influencer Marketing industries. Strong communication, presentation, negotiation , and relationship-building skills. Proficiency in CRM tools, MS Office Suite , and social media platforms . Self-motivated, highly organized, and target-driven individual capable of working independently. Key Skills Lead generation & client acquisition Sales strategy & negotiation Relationship management Market research & business analysis Proposal & presentation development Performance-driven mindset Why Join Us? Be part of a fast-growing, innovative, and impact-driven work culture. Competitive salary structure with performance-based bonuses . Clear opportunities for career advancement and skill enhancement . Supportive and collaborative team environment . Exposure to diverse industries and cutting-edge marketing campaigns. Compensation & Benefits Salary: ₹3,50,000 – ₹4,50,000 per year (based on experience) Bonuses: Performance-based bonus + Yearly bonus Schedule: Fixed day shift How to Apply Send your updated resume to: info@sggurukul.com Job Type: Full-time Pay: ₹350,000.00 - ₹450,000.00 per year Language: Hindi (Preferred) Work Location: In person
Posted 6 hours ago
1.0 years
2 - 3 Lacs
India
On-site
Brilliant opportunity Position: Escalation Specialist (L2 Voice) Location: Indore | Work From Office * Schedule:* 5 Days I Rotational Shifts Salary: Up to ₹30k CTC Requirements: - Graduate/Undergraduate - 1+ Year Experience in Customer Service Operations in a Contact Center - Strong Communication Skills Perks for Outstation Candidates: - 14 Days Hotel Stay - Train/Bus Tickets. - One-Time Relocation Bonus. Interested Candidates can share their resume Job Type: Full-time Pay: ₹18,000.00 - ₹27,000.00 per month Benefits: Provident Fund Work Location: In person
Posted 6 hours ago
0.0 - 3.0 years
1 - 2 Lacs
Indore
On-site
Job Title: Customer Relationship Manager – Customer Relations Team Department: Customer Support Job Type: Full-Time Experience: 0-3 Years Location: Scheme 78, Indore Age Criteria: 22 – 30 Years Job Overview: We are looking for energetic and customer-focused professionals to join our Customer Relations Team. As a Voice Agent, you will be responsible for resolving customer queries and ensuring a high standard of service delivery through effective communication and problem-solving. Key Responsibilities: Handle customer queries and concerns while maintaining quality standards over voice calls Record transactions, update systems, and follow up with internal teams as needed Understand and communicate multiple processes and services effectively Follow scripts and product reference materials to influence customer decisions Document clear summaries for unresolved queries and escalate as needed Handle irate customers with empathy and professionalism Achieve targets while maintaining service quality and compliance Operate telecom systems and applications efficiently Participate in continuous improvement initiatives Candidate Requirements: Education: Any Graduate (Full-Time or Part-Time) Experience: 0-3 years in domestic or international BPO preferred Strong interpersonal and problem-solving skills Excellent verbal and written communication Comfortable with computers and relevant technical tools Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Language: English (Required) Work Location: In person
Posted 6 hours ago
0 years
2 - 2 Lacs
Indore
On-site
DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0 years
0 Lacs
Madhya Pradesh
On-site
DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0 years
1 - 2 Lacs
Indore
On-site
Networking Technician – Key Responsibilities Installation & Setup Install, configure, and maintain network hardware (routers, switches, cctv, access points, cabling, etc.). Set up wired and wireless networks for offices, data centers, or client sites. Maintenance & Troubleshooting Monitor network performance and ensure connectivity across all devices. Diagnose and resolve hardware, software, or connectivity issues quickly. Perform routine network maintenance, updates, and upgrades. Support & Assistance Provide technical support to end-users regarding network issues. Document network problems, solutions, and maintenance schedules. Train users on proper connectivity and network usage practices. Security & Compliance Ensure proper firewall, antivirus, and security protocols are in place. Monitor for security breaches, intrusions, and unauthorized access. Maintain compliance with company IT policies and data protection standards. Documentation & Reporting Keep updated records of network configurations, layouts, and inventory. Prepare reports on network status, incidents, and improvement recommendations. Collaboration Work with IT teams, vendors, and service providers for upgrades or problem resolution. Assist senior engineers in implementing new network technologies. Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹12,093.34 - ₹20,372.59 per month Benefits: Paid time off Provident Fund Work Location: In person
Posted 6 hours ago
3.0 years
2 - 9 Lacs
Jaipur
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
2.0 years
2 - 9 Lacs
Jaipur
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer obsessed, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build strong communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep dive analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs, categories and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS Bachelor’s degree. Advanced level of German. (Minimum B2 or Advanced Level Certification) Minimum 2 years relevant experience in Vendor Management, Sales, E-Commerce, Account Management, Business Development, B2B services, Logistics Or In-Stock Communication skills: Ability to deliver concise & objective communication with Stakeholders and Vendors. Strong Decision making. Quick problem solving (requires knowledge of our internal tools). Influencing skills - metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) and negotiations skills. Dive Deep. Identify gaps and look for solution, by using multiple channels. Keyword navigation. Data analytics. Ability to collate clean, analyze, interpret and provide solution. Challenge and question data sources to arrive at the right data sets. Intermittent Excel Skills. PREFERRED QUALIFICATIONS Exposure to buying, planning & allocation, marketing or e-commerce will be a plus. Advanced Excel or SQL knowledge Lean Six Sigma Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
3.0 years
0 Lacs
Jaipur
On-site
Account Manager + Full Time + **TEAM** Developer Sales + **LOCATION** Jaipur (https://maps.google.com/maps?q=Jaipur&zoom=14&size=512×512&maptype=roadmap&sensor=false) + **EXPERIENCE** 3 + **POSTED** 5 months ago What does this role hold for you…?? Responsibility for the entire process of lead management, sales and business development for the region. Data management to ensure 100% coverage in assigned territory and tracking other key parameters. Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region. Responsibility of service delivery ensuring client retention and reference. Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives. Responsibility for achieving targets in the designated areas. Developing and maintaining database regular reporting & follow-ups. B2B Frontline Sales Role. Mapping new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory. Achieving revenue and coverage targets. Apply if you have… A graduation degree with 3 to 5 years of experience in B2B/Channel sales responsibility. Worked in real estate, e-commerce, online business. Strong presentation skills Passion for selling Personal ambition, resilience and persistence Ability to communicate with people at all levels
Posted 6 hours ago
0 years
1 - 2 Lacs
Udaipur
On-site
HOTEL PLATINUM RYAL EXCELLENCY[ PRATAP NAGAR UDAIPUR] FRONT OFFICE EXECUTIVE :- (1) As a Front Office Executive, your primary responsibility will be to welcome customers with a positive attitude and ensure a pleasant interaction that reflects positively on the organization. You will be expected to provide exceptional service by assisting individuals with inquiries, directing them to the appropriate locations, and ensuring they have a seamless experience. In addition, you will be responsible for answering incoming calls, providing relevant information, and transferring calls to the relevant personnel. (2) Your role will also include helping with security measures by monitoring the premises, keeping track of individuals entering and exiting the facility, and reporting any suspicious activities. You may also be required to handle tasks related to general office upkeep, such as sorting mail, filing documents, entering data, and managing packages. (3) Furthermore, as a representative of the organization, you will play a crucial role in promoting the brand by engaging with customers, providing information about services and programs, and creating a positive image of the company. This may involve distributing promotional materials, explaining loyalty programs, and collecting feedback from guests to ensure their satisfaction. (4) Overall, as a Front Office Executive, you will be an essential part of the organization's front-line operations, ensuring that customers receive excellent service, the premises are secure, and the brand is effectively promoted to enhance the overall customer experience., IDS Software exp mandatory Salary :- 16k to 20k Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person
Posted 6 hours ago
1.0 years
1 - 1 Lacs
Udaipur
On-site
PLATINUM ROYAL EXCELLENCY [Pratap Nagar Udaipur] Front desk associate Key Responsibilities: Provide friendly and efficient customer service to guests On site. Handle check-ins, check-outs, reservations, and cancellations Ensure all guest records are accurate and confidential Troubleshoot common issues and escalate when necessary Promote hotel amenities, services, and upsell when appropriate What We're Looking For: Previous customer service or front desk experience (hospitality experience a plus) Excellent verbal and written communication skills Comfortable using hotel software systems (IDS,OPERA), phone systems, and communication tools Highly organized and able to multitask in a fast-paced environment Reliable internet connection and a quiet, distraction-free workspace Flexibility to work evenings, weekends, or holidays as needed A friendly, professional, and proactive attitude Job Type: Full-time Pay: ₹13,000.00 - ₹15,000.00 per month Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Overtime pay Yearly bonus Experience: Hotel Front Desk: 1 year (Required) Language: English (Required) Hindi (Preferred) Location: Ahmedabad, Gujarat (Required) Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Work Location: In person
Posted 6 hours ago
0 years
0 Lacs
Rajasthan
On-site
DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
0 years
0 Lacs
Rajasthan
On-site
DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 6 hours ago
1.0 years
3 - 4 Lacs
India
On-site
Hiring is going on for chat support specialist for international process. Job Location : Jaipur. Qualification : Undergraduate/ Graduate. With excellent communication skills both written and verbal communication in English. Salary upto : 35K CTC Role : Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Dealing with customer issues and churning out an easy-to-follow solution Candidates from PAN India can apply. Job Types: Full-time, Fresher Pay: ₹27,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Education: Higher Secondary(12th Pass) (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: Hindi (Preferred) English (Required) Work Location: In person
Posted 6 hours ago
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