Service Engineer

Here's a professional Job Description for a CCTV and Home Automation Service Engineer role. You can adjust the responsibilities or requirements based on your company's specific needs.

Job Title: CCTV and Home Automation Service Engineer

Job Summary:

We are seeking a skilled and experienced CCTV and Home Automation Service Engineer to install, maintain, and troubleshoot security systems, surveillance equipment, and smart home automation solutions. The ideal candidate will have technical expertise, strong problem-solving skills, and the ability to deliver high-quality service at client locations.

Key Responsibilities:

• Install, configure, and maintain CCTV systems, IP/analog cameras, DVRs, NVRs, and related hardware
• Set up and integrate smart home automation devices (e.g., smart lighting, thermostats, door locks, intercoms, alarms)
• Conduct routine inspections and preventive maintenance of installed systems
• Diagnose faults, troubleshoot issues, and repair or replace defective components
• Ensure all installations comply with safety and quality standards
• Provide technical support to clients onsite and remotely
• Configure networks and ensure secure remote access for surveillance and automation systems
• Document all work performed, including installation records, service reports, and system configurations
• Keep up-to-date with the latest technologies in security and home automation
• Provide training and guidance to clients on system usage and functionality

Qualifications:

• Diploma/ITI in Electronics, Electrical, or a related field (Bachelor’s degree preferred)
• Proven experience in CCTV and/or home automation system installation and servicing
• Strong knowledge of wiring, networking (IP configuration, LAN/WAN), and system integration
• Familiarity with brands such as Hikvision, Dahua, CP Plus, Google Nest, Alexa, etc.
• Ability to read technical diagrams and manuals
• Good communication and customer service skills
• Valid driver’s license and willingness to travel to client sites

Preferred Skills:

• Knowledge of access control systems, fire alarms, and video door phones
• Experience with smart home platforms (e.g., KNX, Z-Wave, Zigbee, Control4, Crestron)
• Basic understanding of mobile and PC applications for device control

Work Environment:

Field-based role requiring travel to residential and commercial client locations. May involve working at heights or in tight spaces. Occasional after-hours or weekend work may be required.

Let me know if you'd like this tailored for a junior/senior level, or for a job posting format.

Job Types: Full-time, Permanent

Pay: Up to ₹25,000.00 per month

Willingness to travel:

• 25% (Preferred)

Work Location: In person