Service Engineer

Job Description

Job Title : Service Engineer Job Summary : The service engineer will be responsible for testing-commissioning and servicing of high valued technical products at site. Location : Aartech Solonics Ltd., Mandideep, Bhopal Experience : 0 to 3 years Salary : 10,000-20,000 CTC ( As per industry norms, negotiable based on skills and experience ) [ After confirmation, incentives, bonus and other benefits will be applicable. ] Eligibility : Electrical/ Instruments Diploma / BE/BTech (Electrical) / MTech (Electrical) Any prior experience at power plant/ sugar plant/ Railways/ Refineries/ Steel plant/ Defense will serve as an additional advantage. Key Responsibilities: 1. Willingly travel to customer sites for service work. 2. Work closely with the internal team to manage scheduling and logistics for field service visits. 3. Configure systems and integrate equipment with existing setups 4. Diagnose and troubleshoot electrical or software issues. 5. Provide technical support via phone, email, online meet or on-site visits. 6. Train customers on equipment usage and basic troubleshooting. 7. Maintain a professional relationship with clients and ensure excellent service. 8. Complete service reports and document all work performed. 9. Provide feedback to the product development team on recurring issues & sales team for any future opportunities. 10. Stay updated on new products, technologies, and industry trends. 11. Participated internal projects & training programs to improve product knowledge and technical skills. Benefits: 1. High-valued customer exposure which may include regional or international locations. 2. Growing knowledge in engineering & customer service. 3. Learning Core Electrical & Design aspects. 4. Opportunities for career advancement and continuous learning in other functions like Project, Commercial, Sales, Marketing etc. 5. Travel allowances and reimbursements. Show more Show less