Service Delivery Professional

Aryaka Networks

3 - 7 years

5 - 9 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

electronic components delivery risk management project management electronics circuit sla pcb electricals pmp electrical maintenance prince2 service delivery digital electronics customer handling electronics engineering communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

The candidate should be preferably from telco background having experience in Order management/ project management of circuit delivery for the end user.

You will have

3 to 7 years experience in handling access deliveries.
Experience in liaising and managing relationships with Global access vendors.
Effective communication and customer facing skills
Knowledge of the Enterprise Telecom network solutions, order management and risk management.

Good for you to have

PMP/ Prince2 certification
CCNA certification

You will possess these technical skills

Telco product knowledge (DIA/BIA/PTP/IPLC/NPLC)
Telco access technology knowledge (Fiber/Copper/Radio)

What will you bring

Strong knowledge on circuit delivery
Good order management experience
Strong customer handling skills
Very good communication
Should have worked with multiple ISP across the globe.

What are your performance objectives

Maintain close interface with customer and project stakeholders for smooth and timely execution of projects.
Manage the end-to-end delivery of Global access circuits by ensuring the Link deliveries are within the project scope and committed deliverables as per the contract/ customer commitment.
Manage and drive delivery related activities, communication, risk management and mitigation during the delivery life cycle.
Develop, drive and monitor delivery timelines/ SLA s by coordinating and managing relationships with our global vendors.
Regular monitoring and reporting of the progress of the delivery to all the internal and external stakeholders.

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