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Service Delivery Operations Representati

Service Delivery Operations Representati

Accenture

2 - 7 years

4 - 9 Lacs

Bengaluru

Posted:3 months ago| Platform:

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Skills Required

service management process enhancement process improvement service delivery delivery operations project management operations management customer service logistics operations customer support supply chain management scm inventory management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Project Role : Service Delivery Operations Representati Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Microsoft 365 Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduation Summary :As a Service Delivery Operations Representative, you will be responsible for assigning and managing work assignments, driving people management activities for the delivery team, and ensuring service delivery quality and cost. You will play a crucial role in managing the overall operations and ensuring smooth service delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Manage work assignments and ensure timely completion. Drive people management activities for the delivery team. Ensure service delivery quality and cost effectiveness. Collaborate with cross-functional teams to resolve issues and improve processes. Identify areas for improvement and implement process enhancements. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft 365. Strong understanding of service delivery operations. Experience in managing work assignments and ensuring timely completion. Excellent communication and interpersonal skills. Good To Have Skills:Experience with IT service management tools. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft 365. This position is based at our Bengaluru office. A Graduation degree is required. Qualifications Graduation

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Accenture

www.accenture.com

Professional Services

Dublin

600,000+ Employees

36723 Jobs

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Julie Sweet

Chairman & Chief Executive Officer
KC Choi

Global Lead for Technology & Chief Operating Officer
David Rowland

Executive Chairman
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Chief Financial Officer

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