Service Delivery Operations Representati

Job Description

Project Role : Service Delivery Operations Representati Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost. Must have skills : Red Hat OS Administration Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. You will play a crucial role in ensuring efficient and effective service delivery. Your typical day will involve overseeing work assignments, monitoring team performance, and ensuring service quality and cost targets are met. Roles & Responsibilities: Expected to build knowledge and support the team. Participate in Problem Solving discussions. Assign and manage work assignments. Drive people management activities for the delivery team. Manage service delivery quality and cost. Monitor team performance and provide feedback. Ensure service quality and cost targets are met. Collaborate with cross-functional teams to resolve issues and improve processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Red Hat OS Administration. Strong understanding of Linux operating systems. Experience with system administration tasks such as user management, file system management, and package management. Knowledge of networking concepts and protocols. Familiarity with shell scripting and automation tools. Good To Have Skills:Experience with virtualization technologies such as VMware or KVM. Additional Information: The candidate should have a minimum of 0-2 years of experience in Red Hat OS Administration. This position is based at our Kolkata office. A 15 years full time education is required. Qualifications 15 years full time education