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Capgemini
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Service Delivery Manager

Service Delivery Manager

Capgemini

9 - 13 years

0 Lacs

coimbatore tamil nadu

Posted:18 hours ago| Platform: Shine logo

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Skills Required

upgrade liaise patching security backup emerging technologies compliance install maintain patch operating environment troubleshoot incident resolution redundancy strategies quality checks improvements efficiencies

Work Mode

On-site

Job Type

Full Time

Job Description

As an Operations and Maintenance Specialist, you will be responsible for the smooth running and upkeep of On Premise or client dedicated computing platforms and servers. Your duties will include installing, maintaining, patching, upgrading, and continuously enhancing the operating environment. Key Responsibilities: - Provide maintenance and support for all systems within the defined scope - Install, configure, and test operating systems - Troubleshoot and resolve incidents effectively - Collaborate with other IT teams and 3rd party vendors - Develop and implement patching plans - Maintain security measures, backup procedures, and redundancy strategies - Stay updated on emerging technologies and incorporate relevant capabilities - Define processes and ensure compliance and quality standards - Identify opportunities for enhancements and efficiencies Qualifications Required: - Proven experience in operations and maintenance of computing platforms and servers - Proficiency in installing, configuring, and troubleshooting operating systems - Strong collaboration skills with the ability to work with various IT teams and vendors - Familiarity with security protocols, backup strategies, and redundancy concepts - Knowledge of emerging technologies and their practical applications - Ability to develop and optimize processes for operational efficiency In addition to the job specifics mentioned, there are no additional details provided about the company in the job description.,

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Service Delivery Manager