89 Incident Resolution Jobs

As an IT Server Specialist at Mizuho Global Services Pvt Ltd (MGS), your role involves designing, implementing, maintaining, and optimizing the organization's server and network infrastructure to ensure high availability, security, and performance. Your expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams will be crucial in meeting organizational goals. Key Responsibilities: - Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). - Monitor server performance, availability, and capacity for optimal operation. - Perform regular backups and disaster recovery testing to safegua...

Position Overview: We are seeking a skilled and experienced Mainframe Developer to join our team. As a Mainframe Developer, you will play a crucial role throughout the software development lifecycle by designing, developing, coding, debugging, maintaining, testing, and implementing applications. You will leverage your broad understanding of various programming languages and architectures to contribute to complex projects and ensure successful application delivery. Key Responsibilities: - Software Development Lifecycle: Work across the software development life cycle, from analyzing and designing applications to coding, debugging, testing, and validating applications in a utility capacity. - ...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Incident Management: Respond to and resolve incoming support tickets related to Active Directory. Prioritize and manage multiple incidents simultaneously. Document incident resolution steps and knowledge base articles. Problem Management: Identify and analyze recurring issues to prevent future occurrences. Implement preventive measures to minimize system downtime. Develop and maintain documentation for troubleshooting procedures. User...

Role Overview As a SOC Analyst supporting one of our client engagements, you will be responsible for monitoring, analysing, and resolving security-related tickets as part of a dedicated 16x5 Security Operations Centre. This role is critical to ensuring timely triage and resolution of incidents, maintaining compliance with our client s security standards, and supporting continuous improvement of detection and response capabilities. Key Responsibilities Ticket Analysis & Resolution: Review, investigate, and resolve security tickets raised through our client s monitoring systems and service desk workflows. Alert Triage: Priorities and categories alerts based on severity, impact, and relevance t...

Role Overview: You are required to have both Tech Lead and Business Analyst (BA) skills to handle project management, tech solutions, and related tasks. Your responsibilities will include engaging and building relationships with team members, customers, and stakeholders. You will be responsible for creating detailed design documents, performing development, unit testing, and working with the Architect. Key Responsibilities: - Backlog grooming, including documenting enhancement requirements and effort estimates. - Developing, installing, and modifying ServiceNow applications, workflows, forms, lists, business rules, and scripts. - Building Service Catalogs including workflows and participatin...

As a technical expert at Valtech Mobility, a strategic business unit dedicated to improving mobility, you will be part of the global Connected Vehicle team. Valtech is a hidden champion and pioneer in connected vehicle technology, providing cutting-edge connected vehicle technologies for global mobility providers and vehicle OEMs such as VW, Toyota, Porsche, Audi, Lamborghini, and Skoda. More than 30 million vehicles in 65 countries enjoy over 50 different connected car services in the areas of infotainment, telematics, and V2X/Car2x. In this role, you will have the opportunity to work on challenging projects in a culture that values freedom and accountability. You will be part of the connec...

Customer Services encompasses a range of activities supporting Nokia customers, including technical support, account management, operations, maintenance, network design, deployment, integration, transformation, and training. The team drives revenue growth and enhanced customer satisfaction throughout the service lifecyclefrom planning and design to deployment, integration, optimization, operation, and maintenance. Managed Services is responsible for the ongoing operation and performance of customer networks, proactively proposing and implementing upgrades based on business needs. This includes the technical management and operation of contracted IT and telecommunications services provided to...

Customer Services encompasses a range of activities supporting Nokia customers, including technical support, account management, operations, maintenance, network design, deployment, integration, transformation, and training. The team drives revenue growth and enhanced customer satisfaction throughout the service lifecyclefrom planning and design to deployment, integration, optimization, operation, and maintenance. Managed Services is responsible for the ongoing operation and performance of customer networks, proactively proposing and implementing upgrades based on business needs. This includes the technical management and operation of contracted IT and telecommunications services provided to...

Shift timings 6:30 PM to 3:30 AM/ 7 PM 4 AM IST Need only Immediate Joiners Hosting support with the below skill Windows Admin Active Directory, Group policies, RD Gateway (Remote Desktop), Performance Optimization, Printer configuration, File share permissions Incident Management: Respond to and resolve incoming support tickets related to Active Directory. Prioritize and manage multiple incidents simultaneously. Document incident resolution steps and knowledge base articles. Problem Management: Identify and analyze recurring issues to prevent future occurrences. Implement preventive measures to minimize system downtime. Develop and maintain documentation for troubleshooting procedures. User...

You will be responsible for designing, implementing, maintaining, and optimizing the organization's IT Server Infrastructure. This includes ensuring high availability, security, and performance of systems to support business operations. Your role will require expertise in server management, network architecture, troubleshooting, and collaboration with cross-functional teams to meet organizational goals. Key Responsibilities: - Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V). - Monitor server performance, availability, and capacity to ensure optimal operation. - Perform regular backups and disaster recovery testing to safeguard data...

As a Site Incharge - Operations at Adani Data Centre, you will be responsible for overseeing the daily operations, maintenance, and management of the assigned site. Your role will involve ensuring operational efficiency, safety compliance, and alignment with organizational goals. You will focus on optimizing resource allocation, managing the operations team, and collaborating with senior management to drive operational excellence. You will oversee and manage the daily operations and maintenance of the site to ensure smooth functioning and operational efficiency. Additionally, you will assist in the preparation of site budgets, track operational expenses, and maintain cost-effective operation...

Job Title: IT Support Executive Location: Intellion Square Building, Trill IT 4, Infinity IT Park Department: IT Reports To: IT AVP Position Overview: We are looking for a skilled and motivated IT Support Executive to join our IT department. The ideal candidate will have a strong background in managing IT assets, overseeing service desk operations, and troubleshooting desktop and operating system (OS) issues. This role focuses on ensuring the efficient management of IT resources, delivering excellent service desk support, and resolving IT-related issues in a timely and professional manner. Key Responsibilities: IT Asset Management: Oversee the inventory and management of all IT assets, inclu...

We are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined...

You are an experienced Administrator who will be responsible for independently managing the QAD landscape for Medline India's place of work in Pune, India. You will collaborate with other Admins and a team of QAD Dev team located both onsite and offshore. Your primary role will involve ensuring the efficient and secure operation of QAD environments, progress databases, and systems by handling core QAD DBA activities involving Progress DBA, QAD NetUI, QXTEND, and Technical issues. It is crucial for you to have a good understanding of Database AI & BI files and proactively monitor the QAD environment to maintain high availability and avoid application issues. Your key responsibilities will inc...

Job description We are passionate about shaping the future of secure identity and authentication solutions. Our innovative technologies play a crucial role in enhancing security, privacy, and convenience for individuals and organizations worldwide. You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also ...

You will play a vital role in ensuring seamless IOT services for our customers. You will be responsible for troubleshooting, monitoring, and resolving issues related to IOT services to maintain high service quality and customer satisfaction. Your typical day will be network auditing, change management and change implementation, SLA management, L1 support, advanced troubleshooting. Responsible for the day-to-day operation and support of IOT services. Monitor and troubleshoot IOT incidents to identify the root cause and ensure swift and effective resolution. Leverage Kubernetes for networking and container orchestration, ensuring smooth integration and automation with network infrastructure. P...

The role involves being responsible for the operations and maintenance of On-Premise or client-dedicated computing platforms and servers. Your main tasks will include the installation, maintenance, patching, upgrading, and continuous enhancement of the operating environment. You will provide maintenance and support for all systems in scope, including installing, configuring, and testing operating systems. Additionally, you will troubleshoot issues, conduct incident resolution, and collaborate with other IT teams and third-party vendors. Developing and executing plans for patching, maintaining security, backup, and redundancy strategies are also part of your responsibilities. Furthermore, you...

About Business JOB DESCRIPTION Adani Group : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O & M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India. Data Centre : Adani Data Centre has rapidly transformed fro...

As an Application Support Engineer at JIFFY.ai, you will be responsible for ensuring operational excellence across customer-facing applications and backend services built on a modern microservices architecture. Your role will involve identifying, diagnosing, and resolving production issues, maintaining platform availability, supporting customers in multi-tenant environments, and contributing to Business Continuity Planning (BCP) and Disaster Recovery (DR) readiness. You will act as the first responder for production issues raised by customers or monitoring systems, troubleshoot full-stack issues involving UI, APIs, backend microservices, and AWS cloud services, and participate in incident re...

As a Bengaluru based meat and seafood company, founded in 2015 by our foodie founders Abhay Hanjura and Vivek Gupta, Licious takes pride in being India's most successful D2C food-tech brand. Operating in 20 cities across the country, we have delighted over 32 lac customers with our de-licious fresh meat and seafood. If you believe you have the potential to be the magic ingredient in our recipe, we welcome you to read further. In this role, you will be responsible for: - Advanced Data Analysis & Reporting: Proficiency in SQL and Python to query, transform, and analyze large datasets. Develop dashboards and visualizations using tools like Power BI, Excel, or similar platforms to track customer...

The role involves being responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. You will be in charge of installing, maintaining, patching, upgrading, and continuously improving the operating environment. Additionally, you will provide maintenance and support for all systems in scope, including installing, configuring, and testing operating systems, troubleshooting, conducting incident resolution, and liaising with other IT teams and third-party vendors. You will also be responsible for developing and executing plans for patching, maintaining security, backup, and redundancy strategies. It is essential to develop capabilities on emerg...

As a highly skilled Talend AMS Lead, you will be responsible for managing and supporting Application Maintenance Services (AMS) for Talend-based ETL solutions. Your role will involve overseeing production support, incident resolution, performance tuning, and enhancements for Talend workflows and data pipelines. You will lead and manage AMS operations by maintaining, supporting, and monitoring Talend-based ETL jobs. As the primary point of contact for Talend-related production issues, you will ensure adherence to SLAs for incident resolution and system uptime. In addition, you will diagnose, troubleshoot, and resolve complex ETL job failures and data discrepancies, performing root cause analy...

The role at CDM Smith involves resolving end user software and hardware related incidents and service requests, utilizing collaborative tools for troubleshooting. Incidents are escalated and assigned to other Information Technology (IT) staff members to ensure timely resolution. As a crucial member of the team, you would troubleshoot 2nd tier and escalated incidents, provide initial troubleshooting of 3rd tier incidents, and document incidents for review with IT Managers. Collaboration with other Service Desk IT staff is essential for issue resolution, as well as escalating service requests to appropriate IT groups or individuals when necessary. Updating and managing documents and informatio...

Job Overview: The On-Site Technical Support Specialist is responsible for providing Level 2 support for incident and service request resolution on customer sites. This includes troubleshooting, diagnosing, and resolving hardware and software incidents, as well as coordinating with the service desk, customers, and end users. The role focuses on ensuring that all on-site support activities are completed efficiently and effectively, meeting the Service Level Requirements (SLRs) defined by the customer. Key Responsibilities: On-Site Incident and Service Request Resolution : Provide Level 2 on-site technical support, including troubleshooting, diagnosing, and resolving incidents for devices and s...

Job Description Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers. They install, maintain, patch, upgrade and continuously improve the operating environment. Job Description - Grade Specific Responsible for the operations and maintenance of On Premise or client dedicated computing platforms and servers Providesmaintenance and support for all system in scope, installs/configures/tests operating systems, troubleshoots and conductsincident resolution, liaise with other IT teams and 3d party vendors, develops and executes plans for patching, identifiesopportunities for improvements and efficiencies??