1171 Service Cloud Jobs - Page 8

Overview The purpose of the Salesforce Solution Designer is to design and articulate solutions based on strategic business and technical requirements. The candidate will work with a variety of people (business partners, scrum masters and technical peers) to ensure that maximum value is delivered to the business. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment. Additionally, the role is critical to build internal PepsiCo knowledge of the technical solution being built and maintain continuity as SI resources roll off. Responsibilities Work with Product Owners and Business Analysts to transform new requirements into Salesforce...

Overview The Salesforce Innovation Architect drives business transformation by leveraging Salesforce's capabilities, including AI tools such as Einstein and Agentforce as well as Data Cloud, Marketing Cloud and Personalization to align with PepsiCo's strategic vision. Responsibilities Create and implement a Salesforce Einstein and Agentforce technical road map that aligns with organizational goals, focusing on identifying disruptive ideas and solutions through Salesforce Platform to drive business value realization. Act as SME to business stakeholders and DevSecOps teams, ensuring effective communication and alignment on innovation initiatives. Planning and execution of proof of concepts (Po...

Key Responsibilities: Lead the Salesforce architecture vision, shaping application architecture and aligning it with the platform roadmap. Design scalable, sustainable solutions within Salesforce, keeping governor limits, API limits, and large data volumes in mind. Leverage deep understanding of Salesforce (Sales and/or Service Cloud) to drive architectural decisions. Collaborate with development teams to define solution frameworks and guide implementation. Build and demonstrate proof-of-concepts (POCs) to help stakeholders understand proposed solutions. Accurately estimate workload based on user stories and contribute to planning. Ensure effective collaboration across internal and external ...

We are looking for a highly motivated and experienced IT Enterprise Architect (f/m/d) with a strong focus on end-to-end (E2E) customer service processes. You will play a key role in shaping and aligning our IT landscape across platforms such as SAP, ServiceNow, and other customer service-related systems. Your expertise will help drive the digital transformation of our global service processes, ensuring scalability, resilience, and excellent customer experience. Your tasks and responsibilities: You are responsible for enterprise architecture management (including business IT alignment and application portfolio analysis) and the derivation of IT strategies from business requirements. You desig...

5-8 years of exp on the Salesforce platform. Service Cloud along with Omni Channel. Data Cloud /Experience ,Developer or developement. 5-8 yrs in Apex Programming, SOQL, SOSL, and Integrations. 5+ yrs Salesforce Web Services APIs like SOAP and REST

About The Role Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Solution Architecture Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Architect, you will engage in a dynamic and collaborative environment where you will translate client requirements into innovative ...

Qualification: Bachelor's degree in computer science or related field or higher with minimum 10 years of relevant experience. Responsibilities: Solution Architects are involved in our Salesforce Practice and staying abreast of new functionality and features that are released by Salesforce. in Sales cloud, Service Cloud and Experience Cloud, Knowledge in B2B and B2C Architecture. This person will participate in the evolution of team best practices, standards and policies that are leveraged on Salesforce projects. How you will be helping us grow and enabling our customers: Cultivate and nurture relationships with our clients through transparency, organization, and impeccable communication Deli...

About the Role We are looking for an experienced Salesforce Delivery Manager / Program Manager - Salesforce to lead the offshore delivery of large-scale Salesforce programs. This role will oversee cross-functional teams, ensure project excellence, and drive customer success across Sales Cloud, Marketing Cloud, CPQ, MuleSoft, and Agent Force engagements. Key Responsibilities Lead and mentor project managers, technical teams, and customer success professionals. Manage end-to-end delivery, ensuring on-time, high-quality project execution. Define and enforce Salesforce-specific project management best practices. Oversee project portfolio and act as escalation point for critical programs. Align d...

Job Description: As a Salesforce Developer (Jr), you will be responsible for managing and maintaining our Salesforce CRM platform. This includes tasks such as user management, configuration, and troubleshooting. Your role will involve developing custom Salesforce solutions tailored to the specific needs of our business. Additionally, you will collaborate closely with our offshore and onsite teams to support various development and maintenance initiatives. To qualify for this position, you should have at least 4 years of robust development experience with Visualforce, LWC, Aura, Apex, SOQL, HTML5, and JavaScript within the Salesforce platform. A strong understanding of the core Salesforce pla...

You will be joining our team as a Principal Salesforce Engineer, where your primary responsibility will be to lead the design, development, and implementation of solutions that optimize our revenue management processes. Your role will involve collaborating with cross-functional teams to understand business requirements, translating them into technical specifications, and delivering high-quality solutions on the Salesforce platform. Your key responsibilities will include leading the technical design and development efforts for the Salesforce Revenue Cloud implementation, customizing and configuring Salesforce applications to meet business needs, developing custom code and integrations using v...

We enable you to bring out your best at SAP by fostering a company culture centered on collaboration and a shared passion to help the world run better. Every day, we concentrate on laying the foundation for tomorrow and establishing a workplace that values differences, embraces flexibility, and is dedicated to purpose-driven and future-focused work. Join our team to experience a highly collaborative, caring environment that prioritizes learning and development, acknowledges individual contributions, and offers a range of benefit options. As a Sales & Service Cloud consultant, you will utilize your expertise in these solutions along with technical proficiency to address customer implementatio...

As a Lead Salesforce L2/L3 Support Specialist-BAU at NTT DATA, you will be responsible for providing incident-driven and service request-based support for Salesforce platforms, including Service Cloud, Experience Cloud, and Loyalty Cloud. Your role will involve both functional (L2) and technical (L3) responsibilities, focusing on timely issue resolution, platform stability, and user satisfaction. Key Responsibilities: - Respond to and resolve incidents and service requests within defined SLAs. - Prioritize and triage tickets based on severity and business impact. - Perform root cause analysis (RCA) and suggest preventive actions for recurring issues. - Document solutions and maintain support...

As a Salesforce Engineering Leader at CriticalRiver Inc., you will be a key player in driving the success of Salesforce implementations and solutions. With over 15 years of experience, you will have the opportunity to lead a team of Salesforce professionals to deliver top-tier solutions that align with our clients" strategic business goals. Your role will involve leading the engineering excellence of the Salesforce practice, mentoring and managing a high-performing team, and ensuring the successful delivery of complex, enterprise-grade solutions. You will act as a subject matter expert in Salesforce, guiding the team in designing, developing, and implementing solutions that meet client requi...

You will be responsible for collaborating with business stakeholders to identify their requirements and translate them into scalable Salesforce solutions. Your role will involve creating workflows, reports, custom objects, and validation rules to build configurable solutions. Additionally, you will be managing various Salesforce projects from gathering information to project execution. Your duties will also include formulating and maintaining Salesforce solution documentation, such as process flows, data models, and technical specifications. You will work closely with the design team to ensure that critical business operations are addressed effectively. Educating and promoting CRM standard p...

As a Salesforce Technical Lead/Architect at NTT DATA in Pune, Maharashtra, India, you will play a critical role in developing sophisticated and scalable Salesforce applications. You will be responsible for designing and implementing advanced Lightning Web Components (LWC) applications that integrate seamlessly with Salesforce back-end logic and third-party systems. Your expertise in LWC development and Salesforce Data Cloud will be instrumental in optimizing performance and enhancing user experience. Your key responsibilities will include developing complex front-end components using LWC, Apex, and other Salesforce technologies, as well as leveraging Salesforce APIs, Apex, Platform Events, a...

You should have at least 5 years of experience in Salesforce with end-to-end implementation, including actively participating in discovery and solution design workshops. Your responsibilities will include analyzing business requirements, performing gap analysis, and root cause analysis. You will be expected to write user stories and acceptance criteria based on business needs. In this role, you will be responsible for providing a strong technical foundation to guide customers on the best way to design and implement applications. You should also have a strong affinity towards leading and driving solutions, as well as helping in team building. Experience working in a Global Delivery Model (Ons...

The Synopsys Salesforce team is dedicated to providing a top-notch Salesforce environment and rich applications through CI/CD processes. We are currently in search of a skilled Senior Enterprise Solutions Architect to join our team. As a candidate, you should possess a deep understanding of Service Cloud, Sales Cloud, and Community. Your responsibilities will include designing solutions using a mix of OOTB and custom development, guiding and mentoring team members, and overseeing the design and implementation of Salesforce solutions for our customers. The ideal candidate will have a wealth of experience in architecting and developing complex Salesforce solutions while adhering to best practi...

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop innovative solutions and ensure seamless application functionality. Roles & Responsibilities:-4-8 years of professional software development experienc...

Primary Responsibilities: Day-to-day operations of non-clinical applications including design, build, test, and maintenance. This ranges from small service requests to larger project implementations Develop and refine customer journeys, automation processes, and segmentation strategies to improve engagement and conversion Design and execute personalized, multi-channel marketing campaigns using AMPscript, SQL, and dynamic content strategies. Responsible for assisting with system troubleshooting, implementations, and software updates Participates in system testing and validation by assisting in the development and maintenance of testing protocols, and coordinates testing with end users when ap...

Role: Salesforce Architect Location: Bangalore Work Mode: Hybrid Setup Note: Looking only immediate joiner or 15-30 days Notice period. Role & responsibilities Skills and Experience: Extensive experience in Salesforce Sales Cloud and Service Cloud, including configuration, customization, and development. Proficiency in Salesforce development languages and tools, such as Apex, Visualforce, and Lightning Web Components. Strong understanding of Salesforce architecture, including data modeling, security, and integration patterns. Experience with Salesforce implementation methodologies and best practices. Excellent communication, collaboration, and problem-solving skills. Experience with Agile de...

Salesforce Developer will design, develop, and implement customized solutions within the Salesforce platform. The role involves working closely with business teams, writing scalable code, and ensuring seamless integration with other applications. Required Candidate profile 2-5 years of Salesforce development experience. Strong proficiency in Apex, Visualforce, Lightning Components (LWC) and SOQL, APIs, REST/SOAP integrations, configuration, automation tools.

3+ years in Salesforce (Admin, Development, Lightning Aura, Integration, Deployment, Lightning Web Components) Proficient in Configuration and Customization on Salesforce.com, Sales, Service & Community Clouds.

Skills: Community cloud/marketing cloud, Sales & service cloud (Exp in Integration and customization Immediate to 15 days Exp in Lightning Migration and LWC Exp developing Salesforce Configuration, customizations Apex/VF, integrations SOAP/REST Required Candidate profile 10+ years as Salesforce Developer With 6 years as Salesforce Tech Lead Minimum 1 year as Salesforce Architect Experience in Lightning Migration and LWC - Guide a team of Developers, Junior Developers

Salesforce CRM platforms.Vlocity CPQ / EPC , Apex, LWC MYSQL, Apex, JavaScript, Native, and VisualForce. mavensMate or eclipse. Sales Cloud, Service Cloud, Experience Cloud, Communities, Marketing Cloud, etc. send cv - sairamglobal.hr@gmail.com Required Candidate profile Education 15years full time regular study required Notice Period: 0 to 60days Location: Pan India Good Communication Skills Required

Total Experience: 6 10 Years Relevant Experience: 3 -5 years Job Description for Vlocity: Able to Build and configure velocity applications to meet business requirements. • Understanding the functional requirements and work on technical designs. • 3+ years as a Vlocity/Omnistudio developer with Omniscripts, Data Raptors and Integration Procedures. • Experience Cloud , Salesforce Service Cloud and/or Sales Cloud • 4+ years as a Salesforce Developer with Apex, triggers, trigger frameworks, Visualforce, Lightning Aura/Lightning Web Components • Expert in Apex and LWC . Proficient in js, html5 and CSS, API integration SOAP/REST Customer 360-degree view of application with vlocity components Comm...