Senior Telecaller

Sales Executive (In Office) – Female Only

We’re seeking a confident, articulate, and customer‑focused Female Sales Executive to join our Makes360 team at our Landran, Mohali office.

In this role, you’ll be the first point of contact for prospects—qualifying leads, scheduling meetings, and nurturing relationships over the phone.

Your goal is to drive pipeline growth for our IT services and digital‑marketing offerings through friendly, professional outreach.

Key Responsibilities:

• Conduct outbound calls to potential clients from provided lead lists.
• Qualify prospects by uncovering needs, budget, and decision‑making timelines.
• Present Makes360’s services (web development, ERP/CRM, digital marketing, automation) clearly and persuasively.
• Schedule appointments and demos for our Sales Executives.
• Follow up on email and call campaigns to maximize contact rates.
• Maintain accurate records of all call activities and lead statuses in CRM.
• Meet daily, weekly, and monthly call‑to‑lead conversion targets.
• Collaborate with sales and marketing teams to refine scripts, messaging, and offers.

Skills & Qualifications:

✅ Excellent verbal communication and active listening skills.

✅ Prior telecalling or B2B lead‑generation experience (preferred).

✅ Comfortable working with CRM tools (e.g., Salesforce, HubSpot, our in‑house CRM).

✅ Goal‑driven, resilient, and able to handle objections positively.

✅ Strong organizational skills and attention to detail.

✅ Team player with a professional phone demeanor.

✅ Fluency in English and Hindi; Punjabi is a plus.

Perks & Benefits:

• Attractive performance‑based incentives for scheduled meetings and qualified leads.
• Health insurance coverage.
• Opportunity for career growth within a fast‑growing tech company.
• Hands‑on training on CRM best practices and sales techniques.
• In‑office team events and a supportive, collaborative environment.

Job Types: Full-time, Permanent

Pay: ₹8,475.34 - ₹24,271.83 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Internet reimbursement
• Life insurance
• Provident Fund

Work Location: In person