Senior Tele Sales Executive

A Telecaller's primary responsibility is to make and receive phone calls to promote products or services, generate leads, and provide customer support. They interact with potential and existing customers, handling inquiries, resolving issues, and maintaining customer relationships. Telecallers also update customer records, track sales, and report on their performance.  Key Responsibilities: Outbound Calls: Making calls to potential and existing customers to promote products or services, explain their features and benefits, and generate interest.  Inbound Calls: Handling incoming calls from customers, addressing their inquiries, concerns, and complaints.  Lead Generation: Identifying and qualifying potential customers through phone conversations.  Sales Closure: Persuading customers to make purchases or schedule appointments.  Customer Relationship Management: Building and maintaining positive relationships with customers, understanding their needs, and providing solutions.  Data Management: Maintaining accurate call logs, updating customer records, and preparing reports on sales performance.  Problem Solving: Resolving customer issues and complaints in a professional and timely manner.  Product Knowledge: Staying updated on product features, benefits, and pricing to effectively communicate with customers.  Following Up: Following up with leads and potential customers to convert them into sales.  Achieving Targets: Meeting daily or weekly call targets and sales goals.  Required Skills: Communication Skills: Excellent verbal communication, including clear and concise speaking, active listening, and persuasive speaking.  Interpersonal Skills: Ability to build rapport with customers, handle objections, and maintain a positive attitude.  Persuasion and Negotiation Skills: Ability to influence customers and close sales.  Problem-Solving Skills: Ability to identify and resolve customer issues effectively.  Computer Skills: Proficiency in using telecalling software, CRM systems, and basic computer operations.  Adaptability: Ability to adjust communication style and approach based on customer needs and situations.  Resilience: Ability to handle rejection and maintain a positive attitude in the face of challenges.