Posted:1 day ago|
Platform:
On-site
Full Time
Job Title: Senior Tele Sales Executive
Position Type: Full-time
Location: ICFix Services / Academy
About ICFix:
ICFix is a dynamic and growing education and services company, dedicated to providing high-quality training, admissions support, and exceptional customer service. We are seeking motivated and results-driven Tele Calling Executives to join our team and contribute to our mission of helping students achieve their educational goals.
Key Responsibilities:
Outbound Calls: Make outbound calls to prospective students/customers, introducing and explaining our range of courses and services.
Inbound Call Handling: Respond promptly to inbound calls, addressing customer inquiries professionally.
Counseling: Provide detailed information over the phone regarding the admission process, course offerings, and fee structures.
Record Maintenance: Maintain accurate call logs, follow-up records, and conversion details in CRM/Excel for tracking purposes.
Lead Follow-ups: Regularly follow up with leads to maximize enrollment and conversion rates.
Target Achievement: Meet and exceed daily, weekly, and monthly call and conversion targets.
Relationship Building: Develop and maintain strong relationships with prospective students, parents, and clients.
Feedback Loop: Share insights from customer interactions with the management team to enhance services and offerings.
Requirements & Skills:
Experience: 2+ years in tele calling, tele sales, or customer service roles preferred.
Communication Skills: Excellent proficiency in English and Tamil (knowledge of Hindi or Telugu is an added advantage).
Persuasion and Convincing: Strong ability to persuade, influence, and convert leads.
Tech Skills: Basic knowledge of MS Office and Google Sheets.
Educational Qualification: Any degree
Target-Oriented: Ability to work under pressure and consistently meet targets.
Personal Attributes: Positive attitude, patience, and team-oriented approach.
Benefits:
Competitive Salary with performance-based incentives.
Career Growth opportunities within ICFix.
Training and Skill Development programs to enhance professional growth.
Supportive and Collaborative Work Environment designed for success and personal development
Job Type: Full-time
Pay: ₹120,000.00 - ₹350,000.00 per month
Work Location: In person
ICFix Services
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