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Senior Technical Writer

Senior Technical Writer

Trellix

3 - 6 years

5 - 9 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

technical training technical writing project management medical software development data security customer support writing skills cloud ui saas project management tools copy editing jira customer experience communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Senior Technical Writer

Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the worlds data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.

We are on these too! Follow us on and Twitter .

Role Overview:

Develop, manage, and deliver high-quality written content under tight deadlines in a fast-moving software development environment. Attention to detail must drive you, making sure that content is clear and accurate, while conveying the proper voice while adhering to our internal style guide. Part of this role is constantly advocating for our customers, finding the seams in customer experience before our users do. An ideal candidate is a highly organized person who is experienced in running documentation projects and who enjoys cross-functional work.

In this position youll leverage your tech writing

Skills and expand your experience in project management and reporting. Given our international workforce, be prepared to enjoy the broad spectrum of colleagues, and be open to learning more about those who have differing opinions.

Additional opportunities for growth can include editing, systems admin tasks, UI text copy writing/editing, and technical training to write deeply complex content.

Key Qualifications

Minimum of seven years technical writing, ideally with time in SaaS products.
Demonstrated ability to write well-crafted, easy-to-consume documentation.
Experience writing release notes or similar documentation
UI copy editing experience (or a desire to expand your Skills in this area)
Experience building reports in JIRA or similar project-management tools
Knack for identifying the key objectives of task-oriented content
Excellent communication Skills and writing capabilities
Exceptional attention to detail
Ability to work collaboratively
Follow an established style guide and work with editors to create the best possible documentation.

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Trellix

Cybersecurity

Salt Lake City

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Senior Technical Writer