Job
Description
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Sought out as expert Leading multiple large scale digital transformation programs to deliver significant and measurable improvements in Business Processes Develop and implement effective/strategic business solutions through understanding the Business end-to-end process to improve business processes through automation or process re-engineering, research, analysis of data, and solutioning collaboration with Solution Architects and Proactive ad-hoc investigations of business pain points (i.e. compliance, business need etc. for new opportunities: End to End organizational AssessmentProcess Discovery, Process Modeling, Process Insights Document scope and estimated value metrics Generate CBABusiness Value; High Level of Effort (# sprints) Document high level business process and scope (Current state/Future state) Document high level requirements Collaborate with Solution Architect/Tech Lead for Solution Approach Obtain initial CBA and solution approval Prioritize projects with Business and/or across functional areas Demonstrated innovative mindsetBe able to quickly understand needs and act on those needs; ability to conceptualize and effectuate change management and ‘out-of-the-box’ thinking Be able to quickly aggregate and analyze information and draw conclusions Solid business and financial acumen CBABusiness Value; High Level of Effort (# sprints) Refined Final CBA - Value Validated (FTE savings) P&L tracking of resources and costs Effective communications; capable of effectively presenting ideas and selling concepts and tactics; proven ability to communicate effectively with executive-levels Be able to translate highly complex concepts that can be understood by variety of audiences Proven ability to build relationships cross-functionally and lead toward common goals Collaborate cross functionally and cross roles within organization levels to build collaborative relationships Collaborate with Scrum Master and Product Owner for Queued Deliverables and Deployment Dates Mitigate delays in deployment in collaboration with ScrumMaster and Product Owner Drive effective governance, tracking, communication, and overall change management to ensure effective execution of projects Maintain Jira status/tracking of in-flight projects, enhancements/new opportunities and Maintenance items Post deployment monitoring of incremental automation against committed benefits Prepare Final CBA post deploymentVolume, FTE savings Collaborate with Product Owner for Volume, changes in Costs Obtain Final CBA approval from Business and Finance Partner Close project in Jira Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 5+ years of Process Automation experience Pharmacy experience Proven experience in preparing executive-level presentations and reports Facilitate Monthly Status meetings with Business Leadership Internal preparation of monthly slidesProject Status collaboration with Product Owner for current status Participate and/or facilitate Monthly leadership and client meetings Internal preparation of monthly slidesKey accomplishments; opportunities, risks At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. #Nic
