Job
Description
Senior Technical Analyst / Senior Infrastructure Management Analyst / Technical Team LeadStorage TechnologyVSP, VSP G1000, VSP G1500 Replication - True copy, ShadowImageHitachi Storage Navigator, Hitachi Device manager, Hitachi Comand SuiteTuning managerNETAPP FAS Series 3000/6000,A700, and Cluster Mode DFM /Operations Manager, OnCommand System managerNETAPP replication SNAP Mirror/VaultBrocade Network AdvisorBrocade CLI and SAN Related ProductsVMAX/DMX/Xtreme IOVPLEX, VNX/ClarionIslion, Centera, CelerraReplication BCV/Clone, SRDF/Recovery Point ApplianceThin Provisioning, Performance Manager, UnisphereBackup TechnologyStorage DutyOn Duty roster to support for 24 x 7 Standby sercices, participate ad-hoc incidentCreation of LUNs & mapping to hostLUN/Server decommissionMeta Device creation/addition & removalVirtual provisioning & TieringLocal & remote replication for Backup/DR creation of CIFS/NFS file system and exporting to hostEnhanced troubleshoot of CIFS & NFS permission issuesCreating Qtrees, Implementing Quota Limits with user level and folder level with quota policiesConfigure, administer and troubleshoot Snap-Mirror Environment.Scheduling Snapshots and Snap-vault snapshots, snap-drive, snap manager. Managing the reports using operations manager.Experience in SAN Fabric configuration with Brocade/CiscoAble to do perform health checks, zoning, troubleshooting fabric related issues, handle upgrades.Change preparationHandling Routine ReportingHandle escalation from peerChange review and approvalAble to handle basic trouble shooing over storage performanceHandle advanced performance analysis and advise for the hot spot and propose of resolutionEngagement of Solutioning for new technologyMigration Planning and Change arrangementMinimum 6 years of relevant hands on experience on above-mentioned technologyDegree in Computer Science / Information System or related disciplines Solid understanding of operating system (Linux/AIX/Solaris/Windows/ESX / HPUX) would be an advantageKnowledge of Service Management tools – Remedy/Service Now would be an advantageCertified of ITIL / ISO Process would be an advantageUnderstanding of enterprise networking would be an advantageExperience with Vendor support role would be an advantageExperience with SAN / NAS / Fabric L2 support or above would be an advantage Excellent listening, oral, and written communication skills.Fluent in EnglishFluent in Cantonese would be an advantageMandatory for Cantonese speaking for Hong Kong Hiring Planning and OrganizationExcellent Planning and execution, good time management skills.Identity task to be accomplished, Prioritize tasks, participate in technical discussion, makes good follow-up and provide constructive feedback. Attention to DetailApplying quality standards to all tasks undertaken and ensuring that nothing is overlooked.Establishing relationships and maintaining contacts with people from a wide variety of backgrounds.Pay attention to assigned and provide accuracy on the tasks/activity.FlexibilityShould be flexible to attend customer and organizational needs. Should have high level of flexibility and Adaptability to situations.Analytical ThinkingAcquiring and understanding of problem or situation by breaking it down,systematically into its components or parts and identifying the relationships between these parts.Ability to solve problems quickly and permanently using step by step standard methods. Show more Show less
