Job
Description
At Communication Crafts, we are a fusion of creativity and technology, delivering innovative solutions that drive businesses forward. With a strong foundation in cutting-edge technology, we combine our technical expertise with a creative mindset to solve complex challenges and deliver exceptional results. We offer services like digital product development, custom software development, mobile application development, API integration, Frontend development and web application development. Established in 2005, almost 20 years since then, Communication Crafts caters to an enviable clientele across sectors and geographies. To know more about the company please visit https://communicationcrafts.com/?cc=com We are seeking a highly skilled and experienced Senior System and Network Administrator to join our team. The ideal candidate will have a strong background in managing and optimizing IT infrastructures, with a proven track record in an IT company environment. This role requires a deep understanding of system and network administration, security protocols, and the ability to troubleshoot complex technical issues. Experience Required: 5 to 8 years Location: Sindhu Bhavan Road, Ahmedabad (Onsite)***IT Industry Experience must*** Job Description Key skills expected: Desktop Support, Network maintenance & Security, Office 365 Product knowledge, Sophos (Firewall), Backup Management, Cloud Server (AWS/Azure)Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Identify hardware and software problems and recommend solutions Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues Local network maintenance Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Identify service-related issues and recommend solutions Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Maintain inventory and deployment of licenses. Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Responsible for capacity, storage planning, and performance
