SENIOR SPECIALIST

Interested in Azure Cloud Security and Compliance support Want to be part of one of the Cybersecurity groups Then come join the CSS Security & Compliance team at Microsoft as a security support engineer responsible for learning and supporting the cutting-edge security products. Experience in one or more of the following products would be needed: Microsoft Defender for Office / O365 (Preferred) Microsoft Purview (Security & Compliance) Exchange online If you already have some experience in SharePoint online and teams, it would be an added advantage. Location: Hyderabad / Bangalore / Noida Number of openings: 3 Submittal limit per supplier: Estimated start date: ASAP Estimated end date: 18 month role Bill rate max (if applicable): please mention in INR per day or USD per hour Daily schedule and OT estimate: Equipment or software required: Yes, Supplier should provide Workspace type: Work from Office. GDPR(Refer to Sub processor definition in Page 3): Program office contact: v-pratheekap@microsoft.com JOB DESCRIPTION Interested in Azure Cloud Security and Compliance support Want to be part of one of the Cybersecurity groups Then come join the CSS Security & Compliance team at Microsoft as a security support engineer responsible for learning and supporting the cutting-edge security products. Experience in one or more of the following products would be needed: Microsoft Defender for Office / O365 (Preferred) Microsoft Purview (Security & Compliance) Exchange online If you already have some experience in SharePoint online and teams, it would be an added advantage. Key Responsibilities Scope and resolve complex issues with onboarding, deployment and configuration of products Advise and educate customers on the features and capabilities of our products Interpret and analyze log data to troubleshoot issues Communicate solutions and recommendations to the customer and ensure that customers have the information and tools to address similar issues in the future Collaborate and coordinate with other teams and experts throughout Microsoft to tailor the best solution for customer issues Develop, document, and implement runbooks for training, process standardization, and guidance on how to troubleshoot effectively Troubleshoot issues in customer environments involving cloud, server, endpoint, and network infrastructure Perform activities necessary to quickly mitigate outages and service interruptions in the customer s environment by recommending and implementing workarounds Maintain current knowledge an Qualification BE/B.Tech (Hons) No. of Positions 1 Skill (Primary) INFORMATION SECURITY-CLOUD SECURITY-AZURE SECURITY Auto req ID 1568030BR