Senior Social Media and Community Manager

Company Description

Mugafi

Senior Social Media & Community Manager

Key Responsibilities

• Plan & Execute Strategy

  : Develop and manage integrated monthly calendars and campaign strategies across platforms, aligning content and community initiatives with Mugafi’s brand goals.

• Content Ideation & Execution

  : Work with in-house teams to bring ideas to life through social media posts, videos, reels, carousels, and more, ensuring high-quality, on-brand execution.

• Audience Engagement and Community Growth

  : Build, engage, and retain Mugafi’s creator and storyteller community across platforms like Instagram, LinkedIn, YouTube, WhatsApp, Telegram, and Discord, as well as through offline initiatives like meetups or events.

• Community-Led Campaigns

  : Launch writing challenges, spotlight creators, initiate discussions, and design programs that foster belonging and participation.

• Performance Tracking

  : Monitor platform analytics and campaign performance, share insights, and use data to guide future strategies.

• Brand Representation

  : Be the voice of Mugafi across all touchpoints — ensuring consistent tone, clear communication, and proactive relationship-building.

• Trend Spotting & Experimentation

  : Stay up to date with platform trends, creator behavior, and content formats to inform fresh, relevant ideas.

Requirements

• Minimum 2-4 years of hands-on experience in social media and community management (preferably in content, media, or creator-led brands).
• Proven ability to grow a social media handle and online/offline community from scratch.
• Strong understanding of content strategy, digital campaigns, audience engagement, and storytelling formats across platforms.
• Excellent written and verbal communication skills with a focus on clarity, consistency, and brand tone (fluently speaking English & Hindi)
• Basic content creation/editing skills (Canva, Instagram reels, etc.).
• Familiarity with platforms like Discord, Telegram, and community-building tools.
• Prior experience working with creator communities or storytelling platforms (is a plus).
• Ability to take initiative, manage timelines, and handle both strategic thinking and execution.

Why Join Mugafi?

• Be part of a fast-growing storytelling company redefining how stories are built and shared.
• Work with a creative and motivated team passionate about content and technology.
• Play a key role in shaping Mugafi’s brand and voice across platforms.
• Opportunity to lead initiatives from concept to execution with high ownership.

How to Apply:

tansha@mugafi.com

Join us!

If you’re a creative powerhouse who thrives on innovation and storytelling, join us at Mugafi and help shape the future of entertainment.