Senior Social Media Account Manager

Location

Experience

About Oie and Co:

The Role:

Key Responsibilities:

• Client Relationship Management:

  Serve as the primary point of contact for a portfolio of hospitality clients, building strong, long-lasting relationships and ensuring high levels of client satisfaction and retention.

• Strategic Leadership:

  Lead the strategic direction for client brands, translating client objectives into comprehensive digital marketing plans across various channels.

• Campaign Management:

  Oversee the successful planning, execution, and optimization of client campaigns, ensuring alignment with strategic goals and brand guidelines.

• Content & Creative Input:

  Take ownership of social copywriting, conceptualize engaging reels, and manage social media content calendars and presence.

• Reporting & Analysis:

  Monitor campaign performance, provide in-depth reporting and insights to clients, highlighting key successes, areas for improvement, and future recommendations.

• New Business Development:

  Proactively identify and pursue opportunities for growth within existing accounts and contribute to new business pitches.

• Team Leadership & Mentorship:

  Guide, mentor, and provide constructive feedback to junior account managers and interns, fostering their professional development.

• Cross-Functional Collaboration:

  Work closely with creative, performance marketing, and other internal teams to ensure seamless campaign execution and client deliverables.

Requirements:

• 5-7 years of proven experience in an Account Management role within a digital marketing or advertising agency.
• Demonstrated experience managing client relationships from end-to-end, preferably within the hospitality sector.
• Strong understanding of digital marketing channels, including social media, content marketing, and performance marketing.
• Exceptional strategic thinking, problem-solving, and analytical skills.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Proven ability to lead, mentor, and motivate a team.
• Highly organized with strong attention to detail and the ability to manage multiple projects simultaneously.
• Passion for the hospitality industry and a pulse on emerging trends.

Benefits & Perks:

• Competitive salary.
• Remote work flexibility with 2 WFH days per week.
• Opportunity to work with leading hospitality brands in a rapidly expanding agency.
• Collaborative, inclusive, and fun work environment.
• Clear pathways for career growth and professional development.