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Dentsu Global Services
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Senior Salesforce Consultant

Senior Salesforce Consultant

Dentsu Global Services

6 years

0 Lacs

pune maharashtra india

Posted:12 hours ago| Platform:

Apply

Skills Required

salesforce collaboration crm drive service data configuration automation flow communication management training migration testing agile scrum integration mulesoft apex strategies certifications

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive and detail-oriented Salesforce Functional Consultant (5/6+ years of experience in the job) to join our team. The ideal candidate will be responsible for gathering business requirements, designing scalable Salesforce solutions, and ensuring successful implementation and user adoption. This role involves close collaboration with stakeholders, developers, and project managers to deliver high-impact CRM solutions that drive business value.

Salesforce Functional Consultant

Educational Requirements
Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
A Master’s degree or MBA is a plus.
Must-Have Skills
Strong understanding of Salesforce core modules (Sales Cloud, Service Cloud, Data Cloud).
Experience with Salesforce configuration: objects, fields, workflows, validation rules, and automation tools (Flow, Process Builder).
Ability to translate business requirements into functional specifications.
Excellent communication and stakeholder management skills.
Experience in conducting user training and workshops.
Familiarity with data migration and testing processes.
Knowledge of Agile/Scrum methodologies.
Good-to-Have Skills
Exposure to third-party Salesforce apps and AppExchange solutions.
Understanding of integration tools (e.g. MuleSoft & Dell Boomi).
Experience with Agentforce, Data Cloud, or Experience Cloud.
Basic knowledge of Apex and Visualforce (for collaboration with developers).
Industry-specific experience (e.g. Financial Services, Healthcare.)
Experience with change management and adoption strategies.
Certifications

Required/Highly Preferred:

Salesforce Certified Administrator
Salesforce Certified Platform App Builder

Nice to Have:

Salesforce Certified Advanced Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Business Analyst

Location:

DGS India - Bengaluru - Manyata N1 Block

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent#DGS

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Senior Salesforce Consultant