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Melonleaf Consulting
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Senior Salesforce Business Analyst

Senior Salesforce Business Analyst

Melonleaf Consulting

6 years

|

0 Lacs

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

salesforce analyze design analysis support configuration testing service jira confluence communication management certification

Work Mode

Remote

Job Type

Full Time

Job Description

Location: Gurgaon / Hybrid / Remote

Experience: 6+ Years

Key Responsibilities & Requirements:

Gather, analyze, and document business requirements specific to Salesforce solutions.
Collaborate with clients, developers, and architects to design scalable Salesforce implementations.
Create BRDs, FSDs, user stories, and process flows aligned with Salesforce best practices.
Conduct requirement workshops, gap analysis, and solution validation.
Support Salesforce configuration, testing, and UAT activities.
Translate business needs into functional and technical specifications.
Strong understanding of Salesforce Sales Cloud, Service Cloud, and related modules.
Hands-on experience with tools like JIRA, Confluence, and Lucidchart.
Excellent communication, stakeholder management, and analytical skills.
Salesforce Admin or Business Analyst certification preferred.

Job Type: Full-time

Work Location: In person

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Melonleaf Consulting

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