Job
Description
Are you a seasoned Salesforce administrator feeling underutilized in your current position? Are you passionate about AI, incorporating it into your daily tasks? Do you believe your skills could be better harnessed in a dynamic, AI-first environment where your solutions directly impact business operations? If so, you might be the ideal candidate we're seeking. Embrace an AI-first approach and accelerate your learning tenfold at Trilogy. In this fully remote capacity, you'll play a pivotal role in enhancing and expanding the sales, customer success, and finance infrastructure utilized by hundreds of users across various business units, supporting over 100 enterprise software products. Our platforms integrate Salesforce, NetSuite, AWS, OpenAI, and Anthropic, employing advanced business automation strategies and tools to drive sales, customer success, and even recruiting. As a crucial part of our digital evolution strategy, you'll actively contribute to our ambitious goal of becoming an AI-first, software-driven organization, building and supporting scalable efforts that drive innovation at every level. What You Will Be Doing Complete or recommend alternatives for Salesforce admin-related support tickets Ensure uptime and proactively address any operational issues in the sales tech stack Implement and validate fixes in a lower environment before deploying to production What You Won’t Be Doing Mundane data entry and manual updates that can be automated Basic user administration tasks that can be delegated Legacy system maintenance without AI integration opportunities Senior Salesforce Administrator Key Responsibilities Maintain a robust Salesforce system that enables the renewals and BU team to operate efficiently through consistent automation, accurate reporting, and minimal manual intervention Basic Requirements At least 2 years of experience in a Salesforce administration role Salesforce Advanced Administrator certification or equivalent knowledge Working knowledge of Apex About Trilogy Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5239-IN-COUNTRY-SeniorSalesfor Show more Show less
