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IHG Hotels & Resorts
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Senior Sales Manager HIEX Yeshwantpur

Senior Sales Manager HIEX Yeshwantpur

IHG Hotels & Resorts

3 - 5 years

10 - 11 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

business administration hospitality hotel sales interpersonal skills networking client relationship management corporate mice ms office delphi

Work Mode

Work from Office

Job Type

Full Time

Job Description

Develop and implement annual sales plans and strategies to meet or exceed revenue goals.
Identify and develop new business opportunities in corporate, MICE, travel trade, and group segments.
Conduct daily sales calls, manage key accounts, and execute client presentations.
Represent the hotel at trade shows, exhibitions, and networking events.

Client Relationship Management:

Build long-term client relationships by delivering consistent service excellence.
Handle high-value client accounts, resolve escalations, and ensure satisfaction.
Maintain a detailed sales pipeline and account tracking system.

Reporting & Revenue Support:

Monitor and report on sales activities and performance to leadership.
Work with Revenue and Marketing teams to optimize rate structures and packages.
Analyze market trends, competition, and customer feedback to refine sales approach.

Team Collaboration & Compliance:

Work closely with hotel operations to ensure guest requirements are met seamlessly.
Ensure all sales activities comply with IHG brand standards and code of conduct.
Contribute to team knowledge by mentoring junior team members where applicable.

Required Qualifications:

Bachelor s degree in Hospitality, Business Administration, or a related field.
3-5 years of proven success in hotel sales, preferably within the IHG network.
Strong knowledge of the Bengaluru market and key corporate clients.
Excellent communication, negotiation, and interpersonal skills.
Proficiency in Microsoft Office, Opera/Delphi, and IHG systems (e.g., Concerto, Merlin).

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