Senior Sales Engineer

⚙ Job Description: Sales Engineer

Company: Rockwin

Location: Chennai, Tamil Nadu

Role Summary

The Sales Engineer at Rockwin will serve as the crucial link between the sales team and the technical/engineering department. This role is responsible for providing technical expertise and product education to customers, supporting the sales process for complex products or services, and ensuring customer solutions are technically sound and meet their requirements.

Key Responsibilities

• Technical Sales Support:
• Work closely with the sales team to understand customer needs and present Rockwin's technical products/solutions.
• Conduct product demonstrations, presentations, and technical training for prospective and existing customers.
• Translate complex technical information into clear, compelling narratives for a non-technical audience.
• Solution Design & Quotation:
• Analyze customer specifications, perform technical calculations, and design product configurations or solutions that meet project requirements.
• Prepare and deliver accurate technical proposals, bills of materials (BOMs), and quotations in collaboration with the commercial team.
• Customer Engagement:
• Act as the primary technical contact during the pre-sales and initial implementation phases.
• Respond to RFI/RFP (Request for Information/Proposal) technical sections and manage post-sales technical issues to ensure customer satisfaction.
• Build and maintain strong, long-lasting customer relationships, especially with technical stakeholders and procurement teams in the Chennai territory.
• Market & Product Intelligence:
• Stay updated on industry trends, competitor products, and new technology developments relevant to Rockwin's offerings.
• Provide feedback to the product development and marketing teams regarding customer needs and product feature requests.
• Target Achievement:
• Support the achievement of sales targets and objectives by advancing sales opportunities through technical validation and expertise.

✅Qualifications & Skills

• Education: Bachelor’s degree in Engineering (Mechanical, Electrical, Electronics, or related field) is mandatory.
• Experience:
• Minimum of 3-5 years of proven experience as a Sales Engineer, Technical Sales Representative, or Applications Engineer.
• Prior experience in selling complex industrial equipment, machinery, technical solutions, or components is highly desirable.
• Technical Knowledge:
• In-depth technical knowledge of the products/industry relevant to Rockwin (e.g., pumps, valves, automation, precision components, etc., based on Rockwin's domain).
• Ability to read and interpret technical drawings, schematics, and specifications.
• Core Skills:
• Excellent presentation and communication skills (verbal and written) in English. Knowledge of Tamil is a significant advantage for the Chennai market.
• Strong problem-solving and analytical abilities to match customer needs to technical solutions.
• Ability to work independently, manage a sales territory, and travel within the Chennai region and surrounding areas as required.
• Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.
• Desired Attributes
• A self-motivated, results-oriented individual with a high degree of technical aptitude and business acumen.
• A consultative approach to sales, focusing on providing long-term value to the customer.

Job Types: Full-time, Permanent

Pay: ₹15,548.65 - ₹50,566.74 per month

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Current Salary-

Expected Salary-
Notice Period-

Work Location: In person