Senior Sales Coordinator

Key Responsibilities:

• Coordinate with the sales team and assist in managing day-to-day sales operations.
• Handle customer inquiries and provide timely and accurate information on shipments and services.
• Communicate with clients to update them on shipment status, documentation, and service-related queries.
• Liaise with internal departments such as operations, documentation, and accounts to ensure smooth service delivery.
• Prepare quotations, follow up on proposals, and maintain client records and sales documentation.
• Generate leads and support business development efforts to expand the customer base.
• Maintain and update CRM or internal databases with client information and sales activity.
• Provide excellent customer service and ensure client satisfaction through effective communication and problem resolution.

Requirements:

• Minimum 1 year of experience in sales coordination in the logistics/shipping industry.
• Good communication skills in English and Hindi
• Basic computer skills; proficiency in MS Office (Excel, Word, Outlook).
• Strong organizational skills with the ability to multitask and prioritize work.
• Customer-centric approach with a proactive and positive attitude.
• Ability to work independently as well as in a team environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Malappuram, Kerala: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Sales : 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person