Senior Representative - MIS

• Maintain and update MIS reports related to assessor activities, expenses, and reimbursement claims.
• Verify, process, and track reimbursements in coordination with finance and operations teams.
• Ensure accurate documentation and timely submission of supporting expense records from assessors.
• Serve as the primary point of contact for assessors regarding reimbursement queries and updates.
• Communicate regularly with assessors to ensure clarity on policies, timelines, and claim statuses.
• Highlight discrepancies and follow up to ensure timely resolution of pending claims.
• Prepare dashboards and summary reports for internal reviews and audits.
• Assist in automation or optimization of MIS tools and processes, where applicable.

• Know - how in MS Excel (VLOOKUP, Pivot Tables, Data Validation, etc.)
• Good written and verbal communication skills.
• Problem-solving and stakeholder management skills.

• Experience in MIS, operations, or reimbursement processing.
• Experience working with field teams or assessors is a plus.

• We unlock the possibilities of businesses through the power of people, science and technology.
• We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
• When you inspire and transform people’s lives, you will experience the greatest business outcomes possible. SHL’s products insights, experiences, and services can help achieve growth at scale.

Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL)

• Employee benefits package that takes care of you and your family.
• Support, coaching, and on-the-job development to achieve career success
• A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL)
• The ability to transform workplaces around the world for others.

SHL is an equal opportunity employer. We support and encourage applications from a diverse range of candidates. We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.