Senior Quality Assurance Engineer - Salesforce

Key Responsibilities

• Design, develop, and execute detailed test plans, test cases, and test scripts specifically for Salesforce applications.
• Conduct functional, regression, integration, and user acceptance testing (UAT) for Salesforce implementations.
• Identify, document, and track defects using tools like Jira or Bugzilla, collaborating closely with development teams to ensure timely resolution.
• Validate that new and existing Salesforce functionalities meet business needs without compromising system performance.
• Maintain comprehensive test documentation, including test scripts, test data, and test reports for auditing and future reference.
• Work collaboratively with business analysts, developers, and project managers to ensure smooth execution of testing cycles and delivery schedules.
• Stay current with Salesforce platform updates, new features, and industry best practices to recommend improvements.
• Provide actionable recommendations to enhance Salesforce application efficiency, functionality, and overall user - experience.
  

Skills & Qualifications

• Minimum 3 years of experience in Quality Assurance, preferably with Salesforce projects.
• Salesforce Administrator certification is mandatory or at least 1 year of direct experience in Salesforce projects.
• Hands-on experience testing Salesforce functionalities including Objects, Roles, Fields, Customization, Approval Processes, Validation Rules, Data Loader, Workflow Rules, Process Builder, Flows, and Permission Sets.
• Familiarity with Salesforce Reports and Dashboards; knowledge of Tableau CRM is a plus.
• Experience with automated testing tools for Salesforce is advantageous.
• Strong problem-solving, analytical, and critical thinking skills.
• Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Ability to work independently in a fast-paced, dynamic environment while managing multiple priorities.