Senior Proposal & Order Execution Specialist

Job Description

Job Posting Text (Showed Both Externally And Internally) Create a better future! Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero - enabling our customers to move towards zero emissions in mining and cement. We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future. Department You will be part of Global Proposal & order Desk / GBC, Chennai. Your primary role is to Provide customers with technical support to ensure the right selection of spare parts, services or products based on detailed specifications and support the Sales Managers/Sales Engineers in sales activities and general administrative tasks in order to create an efficient sales function. Role Purpose : Responsible for Managing /Preparing techno commercial proposal /order execution and implementing proposal and ensure all business KPI s. Proposal and Order Execution: Understand client requirements and validate with project specifications for feasibility study. Review technical information provided by customer service / Engineering. Prepare cost estimation based on analysis of past pricing trends as basis for price setting and for planning and prioritizing of orders. Executing customer orders and ensure parts are delivered as per proposal without compromising CM and committed delivery date to customer. Assists in administration of agreements and contracts etc. to support the sales function Gathers and prepares the necessary documentation for spare parts in collaborating with cross-functional teams. M aintain accurate order records and resolve issues to enhance customer satisfaction. Develops and maintains relationships with assigned customer accounts. Participate in kick of meeting along with Sales, execution Manager/expeditor and quality. Achieve all documents related to Proposal and Order in the designated folder. Interface with Internal Stake Holders: Collaborates closely with Sales Manager / CR to ensure contribution margin is met as per standards. Collaborates with Engineering, Purchasing and Logistics to meet the Customer demand. Presenting proposals to clients and stakeholders. Collaborate with legal department for compliance and contract review. Provide technical proposal to sales manager with technical descriptions, commercial letters, and proposes standard conditions as part of a proposal Review customer claim /quality issues/delivery issues together with purchase, expediting, quality and logistics for corrective actions. Customer Management: Ensure DIFOT is met as per incoterms. Monitor operational performance of proposal conversion and order intake. New Customer registration and activation. Reactivation of inactive Customers by performing all steps necessary to complete these tasks on a timely manner on need basis and update latest Customer info in MDM. As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. Kindly note that we will review applications and interviewing actively, so please apply as soon as possible. We will contact candidates via email. No recruiters and unsolicited agency referrals please.