Senior Program Manager, I&D

Role & responsibilities

Our duties may include, but are not limited to:

External/Marketplace

• Partner with AGS Sales/Program Operations teams to build relationships with key clients in region to develop an understanding of their business and promote I&D as a critical imperative.
• Recognize and respond to regional and individual client needs and provided tailored strategies and solutions.
• Assist Global BD with RFPs and client proposal providing alternative strategies to support the needs of AGS clients.
• Acts as an I&D subject matter expert by contributing perspective, insights, knowledge and taking a balanced consultative and systemic approach to enable clients to capitalize on I&D for global success through strategic and tactical/operational execution.
• Provide direction and leadership related to strategically integrating and operationalizing I&D into all aspects of the client environment upon request.
• Facilitate and moderate high-profile events, workshops and training with external stakeholders in attendance.
• Represent AGS diversity strategy efforts externally, ensuring awareness, involvement, and contributions as appropriate.

Internal/Workforce & Workplace

• Drive cultural change in support of AGS ability to attract and retain world-class diverse talent
• Design and pilot programs to retain and develop diverse talent with ability to measure thru metrics and other methods.
• Facilitate and moderate high-profile events, workshops and training with internal stakeholders in attendance.
• Assist with planning budget for training and resources needs related to India specific I&D efforts.
• Maintain existing programs (ERGs, training programs, external events, etc) and leading new initiatives tailored specifically for India employees and clients.
• Build strong relationships with senior business leaders in region to develop an understanding of the business and promote I&D as a critical imperative.
• Recognize and respond to regional needs and providing tailored strategies and solutions.
• Acts as an I&D subject matter expert by contributing perspective, insights, knowledge and taking a balanced consultative and systemic approach to enable the organization to capitalize on I&D for global success through strategic and tactical/operational execution.

Preferred candidate profile

• 12+ years of professional recruiting and/or HR/staffing industry experience with demonstrative success in developing, driving and executing talent sourcing and acquisition strategies
• 4+ years of demonstrated success in contributing to and executing I&D strategies and solutions either as the primary function or in addition to core duties in other related roles (HR, recruiting, program mgt)
• Experience and credibility as a leader in an environment where the ability to build relationships, influence, work across a complex matrix, bring together the collective group, and drive overarching messaging/action/results is critical