Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Pune
>
Allegis Global Solutions (AGS)
>
Customer Support Executive

Customer Support Executive

Allegis Global Solutions (AGS)

1 - 4 years

3 - 6 Lacs

Pune

Posted:1 month ago| Platform:

Apply

Skills Required

Good English Communication Customer Support International Process International Voice Process International BPO Customer Care

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Handle inbound and outbound customer calls for international clients. Provide accurate, valid, and complete information by using the right methods/tools. Resolve customer queries and complaints effectively and in a timely manner. Maintain a high level of professionalism and empathy in all customer interactions. Document all call information according to standard operating procedures. Meet individual and team KPIs including call quality, resolution time, and customer satisfaction scores. Identify and escalate priority issues to the appropriate channels. Stay updated with product knowledge, company policies, and system changes. Key Requirements: Minimum 1 year of experience in an international voice process is mandatory . Excellent verbal communication skills in English. Strong listening, problem-solving, and conflict resolution skills. Familiarity with CRM systems and practices is a plus. Ability to work in rotational shifts including night shifts (if required).

Mock Interview

Practice Video Interview with JobPe AI

Start Good English Communication Interview Now

Allegis Global Solutions (AGS)

www.allegisglobalsolutions.com

Staffing and Recruitment

Hanover

1000+ Employees

194 Jobs

Key People

Gregory F. Popp

President, Allegis Global Solutions
Michael F. Gentry

Chief Financial Officer
Eric M. McEwan

Chief Operating Officer

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Support Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Allegis Global Solutions (AGS)

Mock Interview

RecommendedJobs for You

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Customer Support Executive

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Customer Support Executive

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at Allegis Global Solutions (AGS)