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Senior Process Executive - Technical Support

2 - 4 years

3 - 5 Lacs

Hyderabad

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

digital marketing bpo voice international bpo chat process inbound back office tse customer service customer care customer support technical support voice process computer science chat desktop support international call center troubleshooting non voice email

Work Mode

Work from Office

Job Type

Full Time

Job Description

TSE Job Description TSE Tier 1 Services Manages first response for routine technical inquiries, tasks, requests and escalation Provide a first point of contact for technical support for initial/ongoing issues that client’s standard service customers face in their day-to-day use of client’s products. Experience : Minimum 3 years of experience as Technical support engineer. Experience in Digital marketing is good to have, not necessary Education : Any degree with Computer Science background Location is Hyderabad, shifts are US shifts, Work mode is complete Work from office #LI-VS5

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