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3.0 - 4.0 years

2 - 3 Lacs

bengaluru

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 23 hours ago

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3.0 - 4.0 years

2 - 3 Lacs

pune

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 23 hours ago

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1.0 - 4.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from PERSONAL NETWORK !!!! Technical Support Voice / Customer Service Technical Support Customer Support Voice 6 Months to 5 years 2 Lpa to 4 Lpa Day Shift Bangalore #csr # Domestic voice process #urgenthiring #job #mnc #mncjobs #mnchiring #immediatejoiners #freshers #fresherhiring For more details reach out the following HR @ PERSONAL NETWORK for Details about Event or Appointment Tina : 7619218164 / 7829122825 / 8884350424 ( Call or Whatsapp ) For Details Send your updated resume to : hr12.tpn@gmail.com BEST WISHES - PERSONAL NETWORK TEAM !!!

Posted 2 days ago

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0.0 - 3.0 years

2 - 3 Lacs

bengaluru

Work from Office

Job description Roles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Provide technical support to the customers. Identifying and fixing issues with software, hardware, networks, or systems Addressing customer concerns, complaints, and inquiries in a professional and compassionate manner Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM)6 working days working and 1 day rotational off. CTC: 24K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Freshers can also apply. Good Communication & Interpersonal Skills. English + Hindi is mandatory Mode of work: Work from Office Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042 Google Map Link: https://goo.gl/maps/uu2BmhVF2cES2SKd7 Candidates can also walk in directly by mentioning Naukri as a reference. Contact Person: Bala -: 9148813839 VidyaShree : 9986218944

Posted 2 days ago

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1.0 - 5.0 years

2 - 4 Lacs

hyderabad

Work from Office

We are hiring For Top MNC - Designation : Senior Process Associate Process : International Process Location : Hyderabad Ctc Upto 4.5 Lpa Call : Apply to : hydconverse@gmail.com Thanks, Team Converse

Posted 3 days ago

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0.0 - 5.0 years

2 - 6 Lacs

bengaluru

Work from Office

Job Role: We are seeking enthusiastic and motivated individuals to join our team as Amazon International Voice Process Associates at Alorica. As a part of the customer service team, you will be the voice behind the Amazon brand, providing exceptional service to customers across various platforms. The role involves handling inbound calls, resolving queries, and delivering an outstanding customer experience. For More Details Please Call Kulsum on 9026022000 or 9964080000 or visit jobshop.ai to explore other open positions with us Shift Timing: This is a 24/7 voice process role, so candidates must be open to working in rotational shifts, including night shifts. Qualification: 10th or Any Graduate Salary: Fresher 18 to 22 Take Home + 4K Night Shift Allowance + Incentives Experience 25 to 30 Take Home + 4K Night Shift Allowance + Incentives Benefits: Night Shift Allowance One way cab ( Travel Allowance ) etc For More Details Please Call Kulsum on 9026022000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 3 days ago

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0.0 - 5.0 years

2 - 5 Lacs

noida, kolkata, jabalpur

Work from Office

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 40 K CTC Qualification: UG/PG/Fresher, Good English, shift: Rotational Location: Jaipur/Noida/Lucknow, pune

Posted 3 days ago

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0.0 - 5.0 years

4 - 6 Lacs

bengaluru

Work from Office

Openings for international call centre for voice process inbound creteria:- looking for grads or undergrads with good comms skills, salalry:- 4.5 ctc for fresher, and exp 6.75 if interfered call Mehek- 9513335280 or whats app teh resume

Posted 3 days ago

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1.0 - 6.0 years

3 - 6 Lacs

bengaluru

Work from Office

hiring for technical support for level 2 looking for 1, puc or grads can apply, fresher with good technical knowledge salary- 4.8 ctc with 2 ways cabs- for uk shifts voice process. salary:-4.75 ctc n inceptives if interested call mizba- 9513335304 Required Candidate profile grads or undergradsw ith technical knowledge

Posted 3 days ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Work from Office

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 3 days ago

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1.0 - 5.0 years

2 - 4 Lacs

gurugram

Work from Office

Greetings from People Staffing Solutions We are hiring for US Travel Voice Process Process type - Customer Service Voice Process Work Location - Gurgaon Eligibility: Must have good communication skills. Education - Grad/Undergrad both are eligible. Must have minimum 6 months experience in International Customer Service Salary : 3.36 LPA + incentives - for minimum 6 months experience Salary : 4.80 LPA + incentives - for minimum 1 year or more than year experience Must be okay with night shifts Must be okay with rotational week-off Must be okay with Gurgaon location Cabs facilities or allowances 4000 monthly Need only Immediate Joiners For getting your interview schedule or more details, you can connect through call or WhatsApp with your HR Team on below mentioned numbers. HR Antra - 7703891018; HR Saloni - 8595962303 HR Deeya - 8851628393; HR Palak - 9821619383 HR Komal - 93113 02758; HR Kritika - 98711 90213 HR Adnan - 9871268822; HR Sonali - 9319354797

Posted 4 days ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Remote

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 1 week ago

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1.0 - 5.0 years

3 - 5 Lacs

chandigarh

Work from Office

Sebamed India is a leading skincare brand that offers dermatologist-recommended products formulated with a pH of 5.5 to support the skin's natural protective barrier. As part of the global Sebamed brand, which originated in Germany over 50 years ago, Sebamed India provides a range of personal care products for skin, hair, and baby care. https://www.sebamedindia.com/ Job description TSM-MT-Chandigarh Location We have openings for the TSM-Modern Trade for the Brand-Sebamed for Chandigarh Location. Work Location: Chandigarh Candidates from Pharma, FMCG(Personal & Beauty care products) OTC, Personal & Beauty care Industry only please apply. Age not more than 32 years Detailed Responsibilities : Business Objectives : 1. To achieve volume and value objectives of the assigned territory within budget, time and policy parameters through efficient control of the network under charge 2. Executing the agreed strategic alliances with key outlets - Timely implementation and follow-ups for monthly activity/ promotions specific to outlet and chain. - Liasoning with Merchandising team for branding activities at stores 3. Operating all Schemes & Promotional Activities (Marketing & Sales) as per prior approvals and discussed during the monthly review meetings 4. Responsible for Controlling Dominant shelf space at the stores. 5. Managing health of distributor channel on a monthly basis 6. Assisting the Area Sales Manager at Sales forecasting Brand and SKU wise while looking at the Market Potential. 7. Training & Development of distributor sales team, providing timely feedback in the market & through monthly review and meetings.

Posted 1 week ago

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3.0 - 4.0 years

2 - 3 Lacs

pune

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 1 week ago

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3.0 - 4.0 years

2 - 3 Lacs

bengaluru

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 1 week ago

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3.0 - 4.0 years

2 - 3 Lacs

kolkata

Remote

NO FRESHERS - No Career Gaps - * 3 - 4 yrs Exp in US Voice Process - REQ * Night Shift: 10.30pm to 7.30am * Inbound Phone Support - US * Excellent Spoken & Written English . Direct Company HR: Call: 022-4614-1600 WhatsApp CV: 888-464-3032 . . Required Candidate profile 3+ Yrs Exp in US INBOUND VOICE Process Excellent Spoken English - REQ Must have Personal Laptop + Wi-Fi 6 days working Rotational W/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 Perks and benefits . Permanent WFH - Work from anywhere in India!! .

Posted 1 week ago

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1.0 - 6.0 years

5 - 6 Lacs

gurugram

Work from Office

Greetings from People Staffing Solutions We are hiring for International Voice/Technical Voice Process/Telecom Voice Process. Process type - International voice support/technical support Work Location - Gurgaon Eligibility: Must have good communication skills. Education - Grad/Undergrad: both are eligible. Salary - Up to 5 LPA Performance based incentives 1 + year of experience in international customer service voice/blended or technical support. Rotational shift & night shifts Rotational week off 5 days only Must be okay with the Gurgaon location Free Cab facilities or allowances of 4000 monthly Need only immediate joiners only For getting your interview schedule or more details, you can connect through a call or WhatsApp with your HR Team at the below-mentioned numbers. HR Neha - 9266544856, HR Paras - 7827002178 , HR Ritika - 7042866648, HR Prachi -9871914607 HR Akshi - 9266541004, HR Harshita - 7303480079 HR Trapti - 8178803527

Posted 1 week ago

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0.0 - 5.0 years

2 - 5 Lacs

bengaluru

Work from Office

**"Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join Indias largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, heres your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here apply today and see what JobShop can do for you! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Ambika-9110657487/ 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 1 week ago

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1.0 - 6.0 years

2 - 5 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Technical E Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Experience in Technical Customer Service Mandate - 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 1 week ago

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1.0 - 5.0 years

2 - 5 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Technical E-Commerce Voice Process - Gurugram Grad/UG/B.E/B.Tech Min. 1 Yr Technical in Customer Service Experience - Must 5.00 LPA 24/7 Shift 5 Day Working Cabs Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 1 week ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Remote

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 1 week ago

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0.0 - 5.0 years

2 - 4 Lacs

kota, udaipur, gwalior

Work from Office

Customer Service and Technical support. ( Voice, Chat and Email process ) Jaipur Location - candidates can relocate from pan India 5 days accommodation 15 days. Need Excellent communication skills. salary - 20 t0 37.5K Top MNC. Perks and benefits Relocation Bonus, Gratuity, Pf,Accomodation15 days

Posted 1 week ago

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0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

Work from Office

Dear Candidate, We are pleased to invite you to explore the opportunity to join The Wolrd's Biggest Logistics Organization , as a Customer Support Advisor for our voice process. This is an excellent chance to become part of a dynamic team dedicated to providing world-class support and ensuring exceptional customer experiences. If you are looking for a role where you can grow professionally and contribute meaningfully, this position is perfect for you. Job Location The role is based in Noida , a thriving hub for business and innovation, offering a dynamic work environment and excellent connectivity. Key Responsibilities As a Customer Support Advisor , you will play a crucial role in ensuring customers receive prompt, courteous, and effective service. Your primary responsibilities will include: Responding promptly to customer inquiries via voice support, ensuring a seamless experience for guests and hosts. Providing accurate and comprehensive information regarding Airbnbs products, services, and policies. Handling customer queries efficiently while maintaining high levels of satisfaction and a professional demeanor. Establishing positive relationships with customers through effective and empathetic communication. Documenting interactions accurately and thoroughly to ensure compliance and ease of resolution tracking. Escalating complex concerns to the relevant department when necessary to facilitate swift resolution. Upholding company policies, best practices, and service standards to maintain the quality of Airbnbs support services. Continuously staying updated on new products, service enhancements, and company policies to provide well-informed assistance. Your role will require you to maintain professionalism, patience, and a customer-first approach at all times, ensuring that Airb*b reputation as a trusted and reliable platform remains strong. Preferred Candidate Profile We are looking for dedicated professionals who are eager to deliver outstanding customer service. The ideal candidate should possess: Graduates & Undergraduates Both Can apply (Freshers & experienced professionals are welcome). Exceptional verbal and written communication skills in English, with the ability to articulate information clearly and effectively. A willingness to work in 24/7 rotational shifts , including weekends and holidays, ensuring customers receive uninterrupted support. Strong problem-solving skills with a keen eye for detail and a solution-oriented approach. A customer-centric mindset , prioritizing customer needs and striving to exceed expectations. The ability to adapt to a fast-paced environment while maintaining professionalism and efficiency. If you have a passion for helping people and enjoy working in an engaging and supportive atmosphere, this role will provide you with a fulfilling and rewarding career path. Perks & Benefits We believe in recognizing and rewarding our team members for their hard work and dedication. As a Customer Support Advisor, you will receive: Competitive Salary: An attractive annual package of 5.5 lakhs CTC , along with lucrative monthly incentives based on performance. Transportation Convenience: Enjoy company-provided cab services for both pickup and drop, ensuring stress-free commutes. Career Growth & Progression: Opportunity for Internal Job Promotions (IJP) after just six months , allowing you to progress within the organization based on your performance. A Dynamic & Inclusive Work Environment: Be part of a supportive team that values collaboration, learning, and professional development. We strive to create a work culture that fosters growth, inclusivity, and employee satisfaction , ensuring you thrive in your role while advancing your career. Take the Next Step in Your Career! Are you ready to elevate your career with a globally renowned brand? If you are enthusiastic, dedicated, and eager to deliver top-notch customer support, we encourage you to apply! For further details or to apply. Contact/WhatsApp HR Alka - 8368867827

Posted 1 week ago

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0.0 - 5.0 years

2 - 3 Lacs

jaipur

Work from Office

We are health care KPO arm of Knack Group - a 15-year-old business conglomerate with interests in Health Care Services, Health care IT and Enterprise IT & Analytics. To Health care clients it brings Health Care Domain knowledge, Process Maturity, Operational efficiencies and cost containment delivery models that have successfully delivered business benefits to Fortune 500 organizations. JOB DESIGNATION-Process Associate JOB LOCATION- Jaipur JOB DESCRIPTION- Making outbound calls to US to check Claim status, Handling denials and Patient Eligibility. To check Insurance Follow-up Meet the Productivity and Quality targets within stipulated time 5 days working (Sat-Sun off) Shift timing: - 5:30PM to 2:30 AM Cab & Meal Facility Salary- best as per company standards Freshers also can apply CANDIDATE REQUIREMENTS/QUALIFICATION/SKILLS Good Command over English (Oral & Written) Flexible to work in Shifts Good Analytical Skills Computer Savvy Good Listening Skills

Posted 1 week ago

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0.0 - 3.0 years

2 - 2 Lacs

hyderabad

Remote

Hi, We have vacancy for Work from home - Hindi, Telugu & English. All 3 languages are mandatory. Day Shift. First 3 months work from office, later work from home 6 days work, 1 day rotational off. Work Model: Hybrid 3months WFO, Based on the performance will be given WFH Education qualification 12th or Diploma and above. Freshers are eligible. Must be fluent in 3 languages English, Hindi and Telugu. Strict no BE, BTech or PG (May consider if you have BPO work experience) Please call Bhavna 9884634937 for more Info Regards Bhavna 9884634937

Posted 1 week ago

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Exploring TSE Jobs in India

The Technical Support Engineer (TSE) job market in India is thriving with opportunities for individuals skilled in providing technical assistance to customers. TSE professionals play a crucial role in ensuring customer satisfaction by troubleshooting and resolving technical issues promptly.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for TSE professionals in India varies from ₹3,00,000 per annum for entry-level positions to ₹10,00,000 per annum for experienced professionals.

Career Path

In the field of TSE, a typical career path may progress from a Junior Support Engineer to a Senior Support Engineer, then to a Team Lead, and finally to a Support Manager.

Related Skills

Apart from technical support expertise, TSE professionals are often expected to have skills in customer service, problem-solving, communication, and knowledge of relevant software and systems.

Interview Questions

  • What is technical support and why is it important? (basic)
  • Can you explain a complex technical issue you resolved in the past? (medium)
  • How do you handle irate customers in a technical support scenario? (medium)
  • What tools do you use for remote troubleshooting? (basic)
  • How do you prioritize multiple customer issues? (medium)
  • Explain the difference between hardware and software support. (basic)
  • How do you stay updated with the latest technology trends? (medium)
  • Describe a time when you exceeded customer expectations. (medium)
  • How do you document technical issues and resolutions? (basic)
  • What is your approach to training customers on using new software? (medium)
  • How do you handle a situation where you don't know the answer to a technical question? (medium)
  • Explain the importance of SLAs in technical support. (basic)
  • How do you ensure data security while providing remote support? (medium)
  • Can you walk us through your troubleshooting process? (medium)
  • Describe a challenging technical issue you faced and how you resolved it. (medium)
  • How do you handle escalations from junior support engineers? (medium)
  • What metrics do you think are important to measure in technical support? (basic)
  • How do you handle a high volume of support tickets? (medium)
  • Explain the role of feedback in improving technical support processes. (basic)
  • How do you approach continuous learning in the field of technical support? (medium)
  • Describe a time when you had to collaborate with other teams to resolve a technical issue. (medium)
  • How do you ensure quality assurance in technical support? (medium)
  • What steps do you take to troubleshoot network connectivity issues? (medium)
  • Can you explain the difference between Level 1 and Level 2 support? (basic)
  • How do you handle a situation where a customer is not satisfied with the resolution provided? (medium)

Closing Remark

As you prepare for TSE roles in India, remember to showcase your technical expertise, problem-solving skills, and customer-centric approach during interviews. With the right preparation and confidence, you can excel in the dynamic field of technical support engineering. Good luck!

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