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Senior Process Executive - P&C

Senior Process Executive - P&C

Cognizant

2 - 6 years

0 Lacs

noida uttar pradesh

Posted:1 week ago| Platform: Shine logo

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Skills Required

customer service claim investigation claims processing analytical skills communication skills interpersonal skills process improvement compliance teamwork adaptability property casualty insurance problemsolving skills regulatory knowledge software proficiency detailoriented multitasking continuous learning professional development customercentric approach high performance standards

Work Mode

On-site

Job Type

Full Time

Job Description

As a Senior Process Executive - P&C with 2 to 5 years of experience in Customer Service and Property & Casualty Insurance, your role is crucial in ensuring efficient and effective process execution. You will have the opportunity to contribute to the company's success by handling various responsibilities: - Handle customer inquiries promptly and accurately. - Process insurance claims while ensuring completeness and accuracy of documentation. - Conduct thorough claim investigations to validate the authenticity of claims. - Collaborate with team members to enhance process efficiency and effectiveness. - Stay updated on industry regulations and company policies. - Provide support to customers, addressing any issues or concerns they may have. - Analyze data to identify trends and suggest process improvements. - Ensure compliance with regulatory requirements and company standards. - Assist in developing and implementing new processes and procedures. - Monitor key performance indicators to meet targets. - Participate in training programs to enhance skills and knowledge. - Communicate effectively with internal and external stakeholders. - Foster a positive and collaborative team environment. Qualifications: - Minimum of 2 years of Customer Service experience in Property & Casualty Insurance. - Expertise in claim investigation and claims processing. - Strong analytical and problem-solving skills. - Proficiency in relevant software and tools. - Excellent communication and interpersonal skills. - Ability to work effectively in a hybrid model with rotational shifts. - Detail-oriented with multitasking abilities. - Commitment to continuous learning and professional development. - Capability to work both independently and in a team. - Understanding of industry regulations and compliance requirements. - Customer-centric approach with a focus on exceptional service. - Proactive attitude and adaptability to changing priorities. - Dedication to achieving high performance standards. Certifications Required: - Certified Insurance Service Representative (CISR) - Certified Claims Professional (CCP),

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Senior Process Executive - P&C