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Senior Process Executive - P&C

Senior Process Executive - P&C

Cognizant

2 - 5 years

0 Lacs

Noida Uttar Pradesh India

Posted:4 days ago| Platform:

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Skills Required

service documentation efficiency effectiveness regulations support resolve analyze data compliance development report training collaborative processing software communication model learning certifications

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary We are seeking a Senior Process Executive - P&C with 2 to 5 years of experience in Customer Service and Property & Casualty Insurance. The ideal candidate will have experience in Claim Investigation and Claims. This hybrid role requires rotational shifts and offers the opportunity to contribute to our companys success by ensuring efficient and effective process execution. Responsibilities Handle customer inquiries and provide timely and accurate responses. Process insurance claims and ensure all documentation is complete and accurate. Conduct claim investigations to verify the authenticity of claims. Collaborate with team members to improve process efficiency and effectiveness. Maintain up-to-date knowledge of industry regulations and company policies. Provide support to customers and resolve any issues or concerns they may have. Analyze data to identify trends and make recommendations for process improvements. Ensure compliance with all regulatory requirements and company standards. Assist in the development and implementation of new processes and procedures. Monitor and report on key performance indicators to ensure targets are met. Participate in training and development programs to enhance skills and knowledge. Communicate effectively with internal and external stakeholders. Contribute to a positive and collaborative team environment. Qualifications Possess a minimum of 2 years of experience in Customer Service within the Property & Casualty Insurance domain. Demonstrate expertise in claim investigation and claims processing. Exhibit strong analytical and problem-solving skills. Show proficiency in using relevant software and tools. Display excellent communication and interpersonal skills. Have the ability to work effectively in a hybrid work model with rotational shifts. Be detail-oriented and able to manage multiple tasks simultaneously. Show commitment to continuous learning and professional development. Demonstrate the ability to work independently and as part of a team. Exhibit a strong understanding of industry regulations and compliance requirements. Possess a customer-centric approach and a commitment to providing exceptional service. Have a proactive attitude and the ability to adapt to changing priorities. Show dedication to achieving high performance standards. Certifications Required Certified Insurance Service Representative (CISR) Certified Claims Professional (CCP) Show more Show less

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Cognizant

www.cognizant.com

IT Services and IT Consulting

Teaneck New Jersey

10001 Employees

2577 Jobs

Key People

Brian Humphries

CEO
Gina Schaefer

CFO
Ranjan Kalia

President, Cognizant North America
Katherine H. (Katie) Talarico

Chief Marketing Officer

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