Senior Operations Manager

The Senior Operations Manager position based in Kalyan, Mumbai, India is a full-time role within the Furniture / D2C / Manufacturing industry. As the Senior Operations Manager, you will be responsible for overseeing end-to-end backend operations, encompassing supply chain, production, logistics, warehousing, and post-sales service. This pivotal role directly reports to the founders and plays a crucial part in ensuring the efficient scaling of operations. Your key responsibilities will include managing procurement, vendor relationships, and production processes. Additionally, you will be in charge of coordinating logistics, monitoring inventory levels, and optimizing warehousing operations. Driving quality control initiatives, overseeing dispatch activities, and managing customer support operations will also fall under your purview. You will be tasked with establishing standard operating procedures (SOPs), building and leading operational teams, and developing operational dashboards to enhance efficiency. To excel in this role, you should possess 8-12 years of experience in operations and supply chain management, with a preference for experience in the D2C or furniture industry. Strong skills in vendor management and cost control are essential, along with proficiency in Excel, ERP systems, and other operational tools. An engineering degree is mandatory, while an MBA is considered advantageous. By joining our team, you will have the opportunity to take on a high-impact role in a rapidly growing brand. Working closely with the leadership team, you will be eligible for performance-based incentives, making this a rewarding career opportunity. This is a full-time, permanent position with day shift hours and an in-person work location.,