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Senior Officer [Foreign Education/ Student Counselling Department]

Senior Officer [Foreign Education/ Student Counselling Department]

Abe Services

4 - 9 years

6 - 11 Lacs

Kochi Kottayam Thrissur

Posted:3 hours ago| Platform:

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Skills Required

Student counseling Time management Mentor Management Service quality Counselling Supervision Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for experienced and self-driven professionals with a minimum of 4 years of experience in the international education industry. As a Senior Officer Education Counselling, you will lead by example in managing complex student portfolios, supporting junior counsellors, and actively contributing to the growth and performance of the counselling division.

Key Responsibilities

Handle advanced counselling cases involving high-value applications, complex visa processes, and institution-specific requirements.
Provide expert guidance on admission pathways, scholarships, documentation, and country-specific regulations.
Serve as a point of escalation for unresolved student concerns and counselling issues.
Mentor and guide junior team members across different grades, ensuring consistency in service quality.
Work closely with Assistant Managers to meet team objectives and support process enhancements.
Maintain thorough documentation of student journeys, application status, and communication history.
Deliver regular performance updates and insights to management.

Requirements & Skills

Minimum 4 years of experience in foreign education counselling or international student recruitment.
Strong background in handling a wide range of student cases across different destinations.
Bachelors degree is mandatory; postgraduate qualifications are an advantage.
Strong leadership, communication, and counselling abilities.
Excellent time management and multitasking capabilities.

Preferred Profile

Experience in supervising or mentoring a counselling team.
Knowledge of institutional networks, program offerings, and visa protocols in major study destinations.
Immediate joiners preferred

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Senior Officer [Foreign Education/ Student Counselling Department]