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Officer [Foreign Education/ Student Counselling Department]

Officer [Foreign Education/ Student Counselling Department]

Abe Services

3 - 8 years

5 - 10 Lacs

Kochi Kottayam Thrissur

Posted:8 hours ago| Platform:

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Skills Required

Student counseling Query resolution Compliance Finance Strategic planning UPS Management Service quality Counselling Supervision

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking seasoned professionals with a minimum of 3 years of experience in the education counselling or international admissions domain. As an Officer Education Counselling, you will be responsible for handling complex student profiles, driving conversions, mentoring junior team members, and contributing strategically to counselling operations.

Key Responsibilities

Manage end-to-end counselling of students including profile assessment, course selection, application submission, and visa support.
Provide expert advice on admission procedures, scholarships, financial documentation, and pre-departure arrangements.
Build and maintain strong rapport with students, parents, and institutional partners.
Guide and support junior team members in handling their cases and resolving queries.
Take ownership of performance metrics including lead conversion, enrolment targets, and service quality.
Ensure data accuracy, timely follow-ups, and compliance with documentation processes.
Share insights and updates with management for strategic planning and improvements.

Requirements & Skills

Minimum 3 years of experience in international education counselling or admissions.
Bachelor s degree is required; postgraduate qualifications or certifications in counselling are a plus.
Strong leadership, mentoring, and client-facing skills.
Proficiency in managing multiple student profiles and meeting deadlines.
Sound understanding of key study destinations (especially Australia) and visa regulations.

Preferred Profile

Prior experience in managing a counselling desk independently or supervising small teams.
Ability to work with minimal supervision and deliver consistent results.
Immediate joiners are preferred.

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Officer [Foreign Education/ Student Counselling Department]