Senior NPO SME

Job Description

We are seeking a highly motivated and experienced Network Performance Optimization (NPO) Subject Matter Expert (SME) to join our team. The NPO SME will play a critical role in driving network performance improvements, ensuring optimal customer experience, and maximizing network efficiency. This role requires a deep understanding of wireless network technologies, performance optimization techniques, and data analysis. You have: BSc/B Tech degree in Telecommunications or relevant departments. Experience in the Telecom Industry with minimum 15 years of experience in RF Planning & Optimization for 2G,3G, LTE & 5G Knowledge and practice of Nokia RAN, eNB/gNB parameters and counters. Self-directive, flexible team player who wants to get the job done and is not afraid of take responsibility - Fluency in written/spoken English. Strong working experience on Radio Access technologies (planning & optimization) Independent level on Nokia 2G/3G/4G/SRAN & 5G parameters, counters and KPIs It would be nice if you also had: In depth trouble-shooting capability from analysis of network statistics Good technical understanding of network optimization and Network Design (HLD, LLD) Ensures all project and operational management is in full alignment with Nokia Mode of Operation. Setting Guidelines for smooth project execution. Manages the customer relationship during delivery and serves as the primary interface towards the customer in all activities-related to the scope of the contract, including customer complaints, corrective actions, and changing requirements. Lead all 2G/4G/5G counter / KPIs commitment related discussion (formulas, aggregation, threshold) for periodic or ad-hoc updates / changes (for both OSS and drive tests domains) Required to proceed the delivery of network planning and optimization projects according to the agreed scope of work (SoW), while managing customer s expectations and schedule of acceptance. Performs critical (sometimes escalated) design and performance activities in customer projects independently. These may include complex problem solving in projects with performance requirements and multi-vendor environment. Leading FNI activities which involves tracking of KPI s, troubleshooting of KPIs with recommendation to meet the FNI activity deliverables target. Assures consistency among project financial, product and service forecast activities. Technical Discussion on the additional delivery feature. Troubleshoot and improve KPIs on Radio Optimization of SRAN, 5G/LTE networks Help the customer with the activation plan, KPI monitoring, report generation and evaluation of the proposed changes Mobility Analysis and Optimization and OSS KPI Analysis and Improvement, Single Site Verification and Cluster Tuning and Optimization Reactive Optimization/ Troubleshooting by NW KPI, UE log, some detail log and Pro-active Optimization to avoid quality degradations Parameter Optimization to meet the target KPI level