Senior Manager - Workers compensation

Golden Opportunities

12 - 18 years

32 Lacs

noida

Posted:1 week ago| Platform:

Apply

Skills Required

workers compensation customer service management claims operations customer service claims processes policy administration regulatory compliance

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lead the delivery of customer service management solutions within the workers compensation domain, ensuring high-quality service and client satisfaction
Oversee policy administration processes, optimizing workflows to enhance efficiency and accuracy
Provide strategic direction for new business initiatives, aligning them with organizational goals and market demands
Manage claims processes, ensuring timely and accurate resolution to support client needs and regulatory compliance
Collaborate with cross-functional and cross-Geo teams to integrate customer service management with policy administration and claims operations
Develop and implement best practices for workers compensation policy administration, driving continuous improvement
Analyze customer feedback and data to identify trends and areas for improvement in service delivery
Ensure compliance with industry regulations and standards, maintaining the integrity of operations
Foster a culture of innovation and excellence within the team, encouraging professional growth and development
Monitor performance metrics to assess the effectiveness of service delivery and implement corrective actions as needed
Coordinate with stakeholders to ensure alignment of service delivery with business objectives and client expectations
Drive initiatives that contribute to the companys purpose and societal impact, enhancing the overall value proposition

Contact Person: Maheshwari Balasubramanian

Email ID: maheshwari@gojobs.biz

More Jobs at Golden Opportunities

Application Support Engineer-L1 (Should have worked on ITIL)-

Pune, Coimbatore

1 - 2 yrs

INR 2 - 3 Lacs

Provider Contact Center Executive (International voice process)

Bengaluru

Experience: Not specified

INR 2 - 3 Lacs

Dotnet + Angular developer - SA/M - GO/JC/21515/2025

Mumbai Metropolitan Region

Experience: Not specified

Salary: Not disclosed

Sailpoint Developer - GO/JC/21506/2025

Mumbai Metropolitan Region

Experience: Not specified

Salary: Not disclosed

Zonal Manager - Sales - GO/JC/014/2025

Navi Mumbai, Maharashtra, India

5 - 8 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.