Senior Manager || Vendor Development || Kolkata, Indore and Mumbai

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision- Since its inception in 2011, Delhivery has become Indias leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team- Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong.

About Delhivery:

Delhivery is a leading logistics and supply chain services company in India, founded in 2011.

Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities. We are disrupting India’s logistics industry through our proprietary network design, infrastructure, partnerships, and engineering and technology capabilities. Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 15,000 customers.

Our team has successfully fulfilled over 1 billion orders to more than 420 million households across India. 20 automated sort centers, 71+fulfillment centers, 65+ hubs, 2200+ direct delivery centers, 5000+ partner centers and 39,200+ team members make it possible to deliver over 1.5M packages a day. We are seeking a dynamic and experienced person to lead and manage all aspects of our supplier relationships across our extensive network. This role is crucial in growing our transportation business, driving cost-effectiveness, and maintaining the highest standards of quality and service.

Responsibilities:

Supplier Selection & Onboarding: Establish and maintain robust supplier and supplier selection processes, including market research, supplier evaluation, due diligence, negotiations, and onboarding.

Drive Forward Rate contracting: Drive and increase FRC coverage across lanes with standard demands by identifying potential suppliers as well as working with Product for the tech to create system driven decision making and real time visibility.

Drive margins and cost optimization: Build pricing intelligence as well as negotiating better pricing structures with the suppliers thereby driving profit margins and business growth [RFQs].

Launch and develop clusters: Grow coverage across new clusters thereby increasing business, adding more suppliers, building more capacity and capabilities.

Planning and Solutioning for client’s demand: Building strategic plan with BD / client for solving their transportation requirement including long term contracts / taking decisions on leasing / buying trucks.

Axle App compliance and usage - Drive Axle app compliance across all suppliers including real time bidding on open demand and inventory updates.

Performance Management & Monitoring: Establish and manage performance metrics for all suppliers, ensuring compliance with contractual obligations, service quality standards, and service level agreements.

Supplier Relationship Management: Build and nurture strong relationships with key suppliers, fostering collaboration and continuous improvement.

Risk Management & Mitigation: Identify, assess, and mitigate potential risks associated with supplier relationships, ensuring business continuity and compliance with relevant regulations.

Process Improvements: Build standard operating process for running supply operations considering compliance, efficiency, productivity, service metrics, growth parameters.

Data Analytics & Reporting: Leverage data analytics to track supplier and supplier performance, identify trends, and inform strategic decision-making.

Team Leadership & Development: Lead, mentor, and develop a high-performing team of Supplier Management professionals.

Qualifications:

Degree in Business Administration, Supply Chain Management, Logistics, or a related field.

Minimum 10+ years of experience in Supplier Management.

Strong understanding of the Indian trucking and transportation landscape, including regulatory frameworks, industry trends, and key stakeholders.

Proven track record of successfully managing and developing supplier relationships, negotiating contracts, and driving cost optimization.

Excellent communication, negotiation, and interpersonal skills with the ability to build trust and collaborate effectively.

Local language proficiency would be a huge advantage.

Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

Ability to work independently and manage multiple projects simultaneously.